Created in 2001, The Green Sheet Advisory Board is comprised of industry leaders from across the country. They head some of the payments industry's most successful enterprises from individual sales offices to large processing concerns, consultancies and equipment providers. All are innovators who give generously of their time to inspire high industry standards and further our individual and collective prosperity. They are an invaluable source of advice and insight in our mission to educate and serve ISOs and merchant level salespeople. We are proud to have them on our Advisory Board.
Ben Abel is Regional Director at Bank Associates Merchant Services. Since joining the team in 2006, he has risen through company ranks with a paradigm that his success was measured by the success of those around him. Ben is a dedicated, pioneering trainer whose methods of merchant services consultation have helped many agents expand their portfolios in terms of processing volume, deal count and profitability. He can be contacted at 347-866-9571 or firstname.lastname@example.org.
From Issue 14:01:02 - Rejection: The self-fulfilling prophecy
John Arato joined MagTek Inc. in 2003 and has 20 years' experience in the payments industry. Previously, Arato spent 10 years in senior sales management positions at Hypercom Corp. He also served as a Director of Sales for American Express Co. where he helped launch the first POS terminal data capture product, The Express 3000. It was installed at over 35,000 merchant locations in the United States.
Adam Atlas is an attorney with extensive payments industry expertise. A member of the Bars of New York state and Quebec, Canada, he assists agents, ISOs and processors throughout the United States. Atlas advises clients on agent and ISO agreements, buyouts, financing, portfolio transfers, breaches of agreements, and business strategies. His clients are primarily in merchant acquiring and other payment processing businesses.
To see an introductory video about Atlas' business, click here: Welcome video.
From Issue 19:05:01 - Payments law for autonomous devices
From Issue 19:04:01 - Issuing: the new acquiring
From Issue 19:02:02 - $6 billion Visa Mastercard settlement update
From Issue 19:01:02 - 2019: Back to payments basics
From Issue 18:12:02 - Data breach allocation of liability
From Issue 18:10:02 - Law, payments and national security
From Issue 18:09:02 - California goes European with the California Consumer Privacy Act
From Issue 18:06:01 - Legal ease: ISO contract management in the digital age
From Issue 18:04:01 - Mixing family and an ISO business
From Issue 18:01:02 - Moving merchants: Great support or biting the hand that feeds?
From Issue 17:11:02 - ISO risk from third-party providers
From Issue 17:09:02 - ISO technology contracting
From Issue 17:07:01 - Cyber-security for ISOs: The crossroads of law and security
From Issue 17:06:01 - Is bitcoin the end of payments as we know them?
From Issue 17:03:02 - A legal take on the rise of legitimate aggregation
From Issue 17:02:02 - Secrets: A contemporary legal take
From Issue 17:01:02 - ISO portfolio seller's checklist
From Issue 16:11:02 - Gateways rising
From Issue 16:10:01 - Not too big to fail: Processor bankruptcy
From Issue 16:09:01 - Payfac: Fad or new norm?
From Issue 16:07:02 - Contract management in the paperless age
From Issue 16:06:02 - Consolidation in acquiring
From Issue 16:05:02 - Best processor moves
From Issue 16:04:02 - Getting legal with millennials in payments
From Issue 16:03:02 - What to do when a processor stops paying
From Issue 16:02:02 - Understand and honor confidentiality
From Issue 16:01:02 - Termination: The end or a new beginning?
From Issue 15:12:01 - Best get it in writing
From Issue 15:11:01 - Industry tradeshows and the law
From Issue 15:09:02 - Legal ease: When is an ISO an MSB?
From Issue 15:08:02 - Legal ease: Choosing a lawyer for your payment business
From Issue 15:06:02 - Legal ease: ISO and Payfac reserves: A legal perspective
From Issue 15:05:02 - ISO legal blunders
From Issue 15:04:01 - Oral promises and ISO contracts
From Issue 15:03:01 - ISO third-party integrations and data sharing
From Issue 15:01:02 - ISO goes to court: What to expect
From Issue 14:12:02 - The ISO calendar: Don't set and forget your ISO agreement
From Issue 14:11:02 - Don't get gouged by pass-through, pass-through, pass-through
From Issue 14:10:02 - Cascading, overlapping contracts for ISOs, agents, sub-agents and downlines
From Issue 14:05:02 - Becoming a money transmitter
From Issue 14:04:02 - App licensing for ISOs
From Issue 14:02:01 - The MFA: What payment pros must know in 2014
From Issue 14:01:01 - ISOs going paperless – a legal perspective
From Issue 13:12:01 - Virtual currencies and the law – a primer for ISOs
From Issue 13:08:01 - Legal issues for the SEO-minded ISOs, MLSs
From Issue 13:06:01 - Online sales tax: Gain new income from the MFA
From Issue 13:04:01 - Scenarios to avoid in portfolio sales
From Issue 13:03:01 - Should ISOs have an AML policy?
From Issue 13:02:01 - Confidentiality: A refresher on ISO, MLS obligations
From Issue 12:12:02 - Subtle but crucial factors in portfolio sales
From Issue 12:11:01 - Coping with PCI noncompliance fees
From Issue 12:10:01 - Legal disputes: Head them off at the pass
From Issue 12:08:01 - MFA: The acquirer's role in taxing online sales
From Issue 12:06:01 - The shifting ground of pricing
From Issue 12:05:01 - Don't let your processor do this to you
From Issue 12:03:02 - Pricing surprises: Don't let processors eat your lunch
From Issue 12:02:02 - Legal strategies for an evolving marketplace
From Issue 11:11:01 - When big money meets small ISOs
From Issue 11:09:02 - ISOs and social media: Staying in compliance
From Issue 11:08:01 - ISO and MLS dispute settlement
From Issue 11:07:01 - What is my portfolio worth anyway?
From Issue 11:04:02 - Memorable ISO legal catastrophes
From Issue 11:03:02 - IRS filing fees: Revenue and contractual shakeup
From Issue 11:01:02 - ISO legal setup steps
From Issue 10:12:02 - Paperless merchant acquiring: A legal perspective
From Issue 10:11:01 - Making hay of new IRS reporting requirements
From Issue 10:10:01 - Partnering in an ISO business
From Issue 10:09:01 - Assignment provisions in ISO and agent agreements
From Issue 10:08:01 - Agent or employee: Which are you?
From Issue 10:05:02 - Residual protection at 'portability moments'
From Issue 10:04:02 - Contractual pricing pitfalls
From Issue 10:02:02 - Claws in merchant contracts
From Issue 10:01:02 - One company per ISO deal
From Issue 09:11:01 - Legal aspects of high-risk processing
From Issue 09:10:01 - Reserve accounts and processor meltdowns
From Issue 09:09:01 - Negotiating agreements in the Great Recession
From Issue 09:08:01 - Seven reasons to avoid exclusivity
From Issue 09:06:02 - Fallout from the Great Recession
From Issue 09:05:02 - Pitfalls to avoid in acquiring relationships
From Issue 09:04:02 - Payments and social networking:
A legal perspective
From Issue 09:03:02 - Steer clear of buyout pitfalls
From Issue 09:02:02 - Keep an eye on the store
From Issue 09:01:02 - Bankrupt banks and credit card acquiring
From Issue 08:12:02 - The law of fine print
From Issue 08:11:02 - A clean exit
From Issue 08:09:01 - Be calendar-wise
From Issue 08:08:01 - Becoming registered
From Issue 08:07:02 - Canadian payments revolution - eh!
From Issue 08:07:01 - Exit portfolio, many offramps
From Issue 08:06:01 - Shop before you sign
From Issue 08:05:01 - Merchant security is your business
From Issue 08:03:02 - State security laws loom
From Issue 08:02:02 - Portfolio sale pitfalls
From Issue 08:01:02 - Merchant services hierarchy
From Issue 07:12:02 - MLS or ISO: Which one are you?
From Issue 07:11:02 - Liability limbo: Where will you land?
From Issue 07:10:02 - The next ISO widow could be yours
From Issue 07:09:02 - Time's up for one cash advance patent
From Issue 07:08:02 - Primo processor practices
From Issue 07:07:02 - The all-time dirtiest processor tricks
From Issue 07:06:02 - The lowdown on locked documents
From Issue 07:05:02 - What if my ISO tanks?
From Issue 07:04:02 - The ABCs of portfolio sales
John H. Beebe, is a founding member of The Green Sheet Advisory Board and early contributor to the publication. He is currently President and CEO of Celestial Payments and SBA Lending Group. In addition, he holds a Crisis Management position as a U.S. Coast Guard Liaison Officer to the Emergency Operations Center. Previously, John founded Global eTelecom (GETI) where, as Chairman and CEO, he led the company from a single person startup to an enterprise processing over $1 billion annually for more than 38,000 merchants.
Matt Bruno is the Vice President of Sales for San Diego-based Payment Logistics, an ISO that has focused on electronic payment technology since 2008. Matt specializes in creating new and expanding existing partnerships with independent agents, VAR partners and POS developers. He graduated from the State University of New York at Albany and currently resides in San Diego, Calif.
Mark Cerminaro is the Senior Vice President of Sales & Marketing for RapidAdvance, a nationwide provider of working capital to small and midsize businesses. Mark's primary responsibilities entail managing RapidAdvance's Sales, Marketing and Business Development departments as well as identifying and executing on opportunities in the marketplace for strategic growth.
Mark has been instrumental in product development and strategic initiatives, as well as positioning RapidAdvance as a leader in the alternative financing industry. He has over 12 years' experience in the finance and financial sales industries. Prior to joining RapidAdvance, Mark was a Financial Advisor and Associate Branch Manager for Morgan Stanley.
Mark holds a B.A. from Georgetown University. He can be reached via email at email@example.com
A Co-Founder of Aamonte Inc., Steven Christianson has more than 18 years' payments industry experience. Career highlights include establishing several registered ISOs, overseeing customer service for thousands of merchant accounts and being top salesman for processor Bancard Inc. He is a founding member of the Western States Acquirers' Association and is Treasurer of its board. Also active in the Electronic Transactions Association, he recently served on its ethics committee.
Lane Conner is the Founder and CEO of Fuzse, a fintech organization which specializes in working with mobile app, custom software, and web development firms to bring more advanced solutions for easier e-commerce. The companyâ€™s technology empowers developers to create, enhance, and transform basic commerce solutions into true long-term revenue drivers for their platforms through world class gateway solutions. Conner founded Fuzse after several successful acquisitions and exits in the payment industry. Prior to Fuzse, Lane was the founding employee and Vice President of Blue Star Payment Solutions, a Jerry Jones owned entity and sister company to the Dallas Cowboys. Blue Star was acquired through private equity from Providence Equity Partners in 2015. Prior to Blue Star, Lane was an executive at First American Payment Systems and Century Payments which sold to Bain Capital and WorldPay in 2013.
Lane is a leader in the electronic payments industry, sitting on the Greensheet Advisory Board, serving on the WSAA Board of Directors, and the Vice Chair of the Member Engagement Committee for the Electronic Transaction Association. He is also very engaged in giving back in Dallas/Fort Worth, Texas. Lane is a Board Member of the SMU Mustang Club, a Board Member of Dallas based non-profit Bold Idea, a Mentor at startup incubator Tech Wildcatters, a Mentor at the SMU Emerging Leaders Program, a Mentor at the Cube â€“ SMU, and is a Council Member and Member Engagement Committee Chair of The Mayors Star Council in Dallas.
From Issue 09:09:02 - Need cash for your business?
Brandes Elitch, Director of Partner Acquisition for CrossCheck Inc., has been a cash management practitioner for several Fortune 500 companies, sold cash management services for major banks and served as a consultant to bankcard acquirers. A Certified Cash Manager and Accredited ACH Professional, Brandes has a Master's in Business Administration from New York University and a Juris Doctor from Santa Clara University. He can be reached at firstname.lastname@example.org.
From Issue 19:05:01 - The truth about real-time payments
From Issue 19:04:01 - The future of payments: An interview with Chris Skinner
From Issue 19:03:01 - The payments landscape 2019: What's real, what's not
From Issue 19:01:02 - The 2018 Payments Innovations Summit
From Issue 18:12:02 - Jack Henry-ProfitStars 2018 conference: Learning from community banks
From Issue 18:11:02 - Money 20/20 - You say you want a revolution?
From Issue 18:10:02 - Innovation in winemaking and financial services
From Issue 18:09:02 - Margins matter in winemaking and acquiring
From Issue 18:08:02 - ISMG's 2018 Global Summit Series: Fraud and breach prevention
From Issue 18:06:02 - How fully do you understand the fintech and payments industry?
From Issue 18:05:02 - Sorting reality from hype in payments' new era
From Issue 18:04:02 - Keeping up with the card brands - EMV and beyond
From Issue 18:03:02 - Change means opportunity for those willing to learn
From Issue 18:02:02 - Beer, banking and blockchain
From Issue 18:01:02 - 2018 crystal ball: Let's have a toast
From Issue 17:12:02 - Insights from the 2017 Jack Henry Annual Conference
From Issue 17:11:01 - A taste of Money20/20 - 2017
From Issue 17:10:01 - The death of interchange
From Issue 17:08:01 - Spotting counterfeits in wine and payments
From Issue 17:07:01 - Trends to note in a time of rapid change
From Issue 17:05:02 - Developments in banking that affect ISOs
From Issue 17:04:02 - The sobering state of cybercrime today
From Issue 17:03:02 - Thoughts on the future of payments (and the wine biz)
From Issue 17:02:01 - Interview with industry pioneer Bill Melton
From Issue 17:01:01 - 2017 â€“ A look back, a look forward
From Issue 16:12:01 - What is Money20/20 Part Two
From Issue 16:11:01 - What Is Money20/20? - Part One
From Issue 16:10:02 - Myths in winemaking terroir, ACH payments
From Issue 16:10:01 - Critical issues in payments today - Part 2
From Issue 16:09:02 - Critical issues in payments today - Part 1
From Issue 16:08:02 - Bankers' issues are our issues
From Issue 16:07:02 - Fraud in the payment system: What - me worry?
From Issue 16:06:02 - The misguided 'kill the check' chorus
From Issue 16:06:01 - Disruption a hot topic at Transact 16
From Issue 16:05:01 - Can ISOs and MLSs sell banking services?
From Issue 16:04:01 - Heads up, cheaters: Truth will out
From Issue 16:03:01 - Mobile payments, mobile wallets: Predicting consumer behavior
From Issue 15:10:02 - Through The Fires, the autobiography of Robert Owen Carr
From Issue 15:05:01 - Preparing the future of banking, payments
From Issue 14:10:01 - How Apple Pay will affect ISOs and the card brands
From Issue 14:09:01 - Managing for the long term
From Issue 14:08:01 - The makings of wine, checks, ACH
From Issue 14:04:02 - Springtime in Wine Country – and merchant services
From Issue 14:03:01 - Things are not always what they seem
From Issue 14:01:01 - Concentrations in business
From Issue 13:12:02 - Focus on your customers, not the Next Big Thing
From Issue 13:11:02 - Do popular payment mantras ring true?
From Issue 13:09:01 - Brand value and full disclosure
From Issue 13:07:01 - The ISO's terroir in the new payments landscape
From Issue 13:05:02 - Taking the checkbook away, or not
From Issue 13:04:02 - Bud break in payments
From Issue 13:03:01 - Payment alternatives, like microbrews, are good
From Issue 13:02:01 - Surveying the financial landscape in 2013
From Issue 13:01:01 - Replacing rootstock: The payments agenda for 2013
From Issue 12:12:01 - What Amazon's wine distribution model portends for payments
From Issue 12:11:01 - Whatever happened to the British motorcycle industry?
From Issue 12:10:01 - Revolution underway in merchant underwriting
From Issue 12:08:01 - The card company settlement: What's next?
From Issue 12:05:02 - Payments ripening on the vine
From Issue 12:04:02 - ISOs and MLSs: How banking changes will affect you
From Issue 12:03:02 - New developments in payments (and winemaking)
From Issue 12:02:01 - Big changes ahead
From Issue 11:11:01 - ISOs and the new frontier of payments
From Issue 11:10:01 - Kick complacency out the door
From Issue 11:09:02 - A fresh perspective on POS innovation
From Issue 11:07:02 - Mobile payments follow many new paths
From Issue 11:06:01 - A slice of ETA 2011
From Issue 11:04:02 - What a bank core processor means to you
From Issue 11:03:01 - Thoughts on the economy (in hindsight)
From Issue 11:02:01 - What does a processor do?
From Issue 11:01:01 - Payment prognostications for 2011
From Issue 10:12:01 - Financing business startups: What ISOs should know
From Issue 10:11:01 - It's the economy, again
From Issue 10:10:01 - Proximity payments, a BIG issue
From Issue 10:09:01 - Patent, patent, who's got a patent?
From Issue 10:08:01 - Three kinds of consolidation to watch
From Issue 10:06:02 - Margin compression: What's goin' on?
From Issue 10:05:02 - Payments 2010: The revolution has arrived
From Issue 10:04:02 - The 'Wal-Mart case' revisited
From Issue 10:03:02 - Payments industry issues:
First quarter 2010
From Issue 10:01:02 - A new decade begins
From Issue 09:12:02 - Should you buy stock in a terminal manufacturer?
From Issue 09:11:01 - Special report on the ETA's 2009 Strategic Leadership Forum
From Issue 09:10:01 - The MLS and the ISO:
Cause for concern?
From Issue 09:08:02 - Accounts receivable processing and the ISO revenue model
Steven Feldshuh, President of Merchants' Choice Payment Solutions East, has 18 years experience in sales and ISO development. Based in the heart of New York City, he devotes the bulk of his time to assisting agents in building their offices and merchant portfolios. He strongly believes in agent training, which includes role playing to overcome objections. Prior to taking a key role in developing MCPSE in 2012, he was President of Paymint Partners.
From Issue 18:05:01 - Springtimeâ€“ a time to get energized
From Issue 18:04:02 - Cash discount programs revisited
From Issue 18:04:01 - New merchant fees - who plays dirty, who plays fair?
From Issue 18:03:02 - Merger mania, oh how it can hurt
From Issue 18:03:01 - Merchant services in an app-driven world
From Issue 18:02:02 - Better POS system options for MLSs
From Issue 18:02:01 - Easy ways to care for your 'besties'
From Issue 18:01:02 - What makes an MLS valuable?
From Issue 18:01:01 - What surveys reveal
From Issue 17:12:02 - What if you had $1 million to invest in a payments business?
From Issue 17:12:01 - Cash discounts: Are they right for your merchants?
From Issue 17:11:02 - What gets you pumped?
From Issue 17:11:01 - Making for a better holiday season
From Issue 17:10:02 - The sale of a portfolio
From Issue 17:10:01 - The pain in practicing
From Issue 17:09:02 - MIA in EMV compliance: Card brands
From Issue 17:09:01 - Why not talk to Steve?
From Issue 17:08:02 - A solid niche for cash advance products
From Issue 17:08:01 - Help restaurants sizzle this summer
From Issue 17:07:01 - Making ETA Transact worth it for MLSs
From Issue 17:06:01 - Cash advance revisited
From Issue 17:04:01 - Lead with logic and honor
From Issue 17:03:01 - Focus to leave uptightness behind
From Issue 17:01:02 - In defense of processor increases
From Issue 16:12:02 - Insights from puppy training applied to payments
From Issue 16:11:02 - Expand your time
From Issue 16:09:01 - Is it time to hunt for greener pastures?
From Issue 16:08:02 - Wake up and certify more EMV terminals
From Issue 16:07:02 - Deaf to new product introductions?
From Issue 16:06:02 - Paper reports, online portals can coexist
From Issue 16:06:01 - Door-to-door sales, the good old-fashioned way
From Issue 16:04:02 - A great leader may not be your friend
From Issue 07:10:01 - Interchange for dummies
Mike Fox, CPP, and Vice President of Sales for Group ISO Merchant Services in Irvine, Calif., has drawn on his payments industry expertise to serve businesses large and small for almost eight years. Having learned the payments industry from the ground up after significant experience in the restaurant, customer service and project management spheres, he creates solutions for all types of merchant, ISO and agent businesses.
Among Mike's specialties are the intricacies of interchange, credit card and automated clearing house processing, level II and III processing, relationship building, agent recruitment and retention, organic growth, sales and sales management, contract review and negotiation, mobile processing, emerging technologies, and hard to place merchant accounts. Mike provides a tested, solutions-oriented approach enhanced by wisdom gained through hands-on experience. He offers a no-nonsense, open and honest processing relationship, as well as the stability, expertise and benefits only a company whose leaders boast more than 70 years' combined industry experience can provide.
Noel Fundora is President of Volt Merchant Solutions Inc.
Marc Gardner is at the helm of North American Bancard, one of the industry's top 50 acquirers. The company is a multifaceted payment solutions provider dedicated to delivering the latest technology and the highest levels of service. NAB now processes over $3 billion in transactions annually. Gardner employs over 150 people at his corporate office and works with 700 active independent agents throughout the country.
Darrin Ginsberg began his career in the bankcard industry in 1989 when the ISO industry was in its infancy. He started out as a one man operation, working from his garage to become one of the country's largest ISOs doing in excess of 4,000 new accounts per month. Darrin has built and sold several very successful ISOs over his 20-year career in the bankcard industry.
In addition to building ISOs thru organic sales growth, Darrin has purchased more than 50 portfolios and several companies. He has spent the last two years building Super G Funding and making loans to ISOs to help them grow their businesses. He is also a serial entrepreneur who owns several other payment processing-related companies, including a bill payment platform, and is an angel investor in several nonpayment-related companies (www.supergonline.com/ventures.asp).
Darrin lives in Corona del Mar, Calif., with his wife, Sharon, and two daughters, Shaye and Matea.
Ben Goretsky is the Chief Executive Officer and head of IT Development at USA ePay. He has been working with his brother Alex since they started the company in 1998. E-mail him at email@example.com or call him at 866-872-3729, ext. 350.
From Issue 09:06:02 - Mobile payments gaining traction - finally
From Issue 08:04:02 - Smack those hackers down
From Issue 07:04:02 - Apple is a small potato here
Maurice Griefer is the Chief Revenue Officer at Maverick BankCard Inc., an ISO based in Los Angeles. His father started in the bankcard industry in 2000 and has since founded two successful ISOs, which include several bank sponsorships and acquisitions. Since joining his father and brother in the Maverick BankCard team, he has been able to learn and experience the ins and outs of building a nationwide ISO program. Today, he works with sales, marketing and operations to ensure revenue growth and client satisfaction. His primary responsibilities include statement analysis/RFPs, growing the company's sales channels, and general portfolio management and analysis. He graduated from the University of Southern California with a B.A. in Economics, and he's an avid surfer.
From Issue 09:05:01 - What it takes to thrive in business
From Issue 09:03:02 - Work/life balance, an employers' issue
From Issue 09:02:01 - Collecting opportunities
From Issue 09:01:01 - Rising above recession: 10 tips
From Issue 08:12:01 - Recruiting top college grads
From Issue 08:11:01 - Ten keys to superior employee selection
From Issue 08:10:01 - The how, when, why of recruitment outsourcing
From Issue 08:09:01 - Reduce stress, raise retention
From Issue 08:08:01 - Web site optimization: A route to talent
From Issue 08:07:01 - The corps of explosive growth
From Issue 08:06:01 - Great branding on zero budget
From Issue 08:05:01 - Employee retention begins day one
From Issue 08:04:01 - Search for talent made easier
From Issue 08:03:01 - Shower candidates, grow your ISO
From Issue 08:02:01 - Get a grip on revolving doors
From Issue 08:01:01 - Interviewing for quality
From Issue 07:12:01 - Why use an executive recruiter?
From Issue 07:11:02 - Opportunity knocks at your online door
Charles Hogan, Tranzlogic co-founder and CEO,has 15 years of experience in the financial services and payment processing industries. He was the founder and CEO of Radius Financial Inc., and before Radius, he served as Executive Vice President of CKC Holdings, where he led acquisitions and business development. Charles also managed CKC's financial and organizational restructuring and negotiated contracts with key banks, vendors and partners. Prior to CKC, he served for four years as President and CEO of Direct Merchant Service Inc., one of Humboldt Bank's largest independent sales organizations. He serves on the Electronic Transaction Association Strategic Leadership Forum Planning Committee, is a member of the Lloyd Greif Center for Entrepreneurial Studies and serves on the Board of Trustees at Children's Bureau. Charles holds an MBA from the University of Southern California, Marshall School of Business.
Rod is a co-founder and partner of RPY Innovations, a leading consulting firm serving the payments industry in the US and internationally. He has managed sales, service and operational organizations for companies such as TeleCheck, British Telecom, CyberCash, Apriva and Hypercom in both the United States and internationally. For five years he led Ingenicoâ€™s Strategic Development group in the United States, creating successful initiatives to enter the healthcare payments and self-service segments. Rod regularly speaks at payments events and has been interviewed as an industry thought leader on Bloombergâ€™s Market Makers television program.
Jared Isaacman is the founder and CEO of United Bank Card Inc. Under Isaacman's leadership, UBC has realized many impressive achievements, including being ranked the 32nd largest processor, by volume, by the Nilson Report and becoming the 19th fastest growing private company in the United States in 2005. Dedicated to innovation, Isaacman strives to keep his company at the forefront of technology.
From Issue 10:04:02 - The cost of credit card processing - past and present
From Issue 19:02:01 - The POS system buzz
From Issue 18:06:01 - Archives: Veritably valuable added services
From Issue 18:05:01 - What same-day funding options should you offer?
From Issue 08:03:02 - Safari njema - safe journey
From Issue 08:03:01 - Biting the ISO that feeds it
From Issue 08:02:02 - Back to basics
From Issue 08:02:01 - Are you prepared for the big R?
From Issue 08:01:02 - It's 'bons temps' with SEAA in New Orleans
From Issue 08:01:01 - Winter profit-land
From Issue 07:12:02 - New year, new plan
From Issue 07:12:01 - Sale away, team
From Issue 07:11:02 - We're all in the PCI loop, like it or not
From Issue 07:11:01 - Surge with emerging markets
From Issue 07:10:02 - Next stop: Tradeshows
From Issue 07:10:01 - Doing the price thing
From Issue 07:09:02 - Would you rather have a boss or be your boss?
From Issue 07:09:01 - Pay, don't touch: Will contactless fly?
From Issue 07:08:02 - Buyer beware: That means you, dear MLSs
From Issue 07:08:01 - Demand defrays doubts about costly cash advance
From Issue 07:07:02 - Lust for the lodging market
From Issue 07:07:01 - Ruminations on ISO registration
From Issue 07:06:02 - Veritably valuable added services
From Issue 07:06:01 - Good lead hunting
From Issue 07:05:02 - To certify or not to certify: That is the MLS question
From Issue 07:05:01 - The POS system buzz
From Issue 07:04:02 - Proficient prospecting
From Issue 07:04:01 - Something ventured, something gained
Meritus Payment Solutions is the innovative leader in advanced global transaction processing for optimal business productivity. The company offers versatile, state-of-the-art payment strategies that businesses need to compete in today's rapidly evolving marketplace. Its people, technology, and breadth of products and services are some of the company's key differentiating factors.
Alan brings 15 years of financial service experience to the advisory board. Prior to entering the payments industry, he spent a number of years in venture capital and merchant banking. His broad experience and global insight will continue to lead the company in introducing new products to enhance the sales team's productivity and profitability. Alan serves as a Board Member and Advisor for several organizations including the UCLA Anderson School of Management, where he is an Alumni Board Member.
From Issue 12:09:01 - Tips for managing remote sales teams
From Issue 12:07:02 - Reach your company's peak performance with training
From Issue 12:05:01 - Ace your sales interview
From Issue 12:03:01 - How ISOs and MLSs can use Pinterest
From Issue 12:01:02 - You're never too small for an HR department
From Issue 11:12:02 - Parlay tradeshow costs into social media bonanza
Allen has been working in the merchant services industry since 1998 and started NPS in 2001. Our Newest venture - www.npsapps.com is a platform to make native apps for itunes and google play for businesses and lifestyle apps.
For more info contact Allen Kopelman - Allen@npsbank.com or Allen@npsapps.com
Gregory A. Leos has over 20 years of experience in the electronic payments and data security industry. He has worked in an executive capacity for many of the largest merchant acquirers and banks in the world. Currently, Leos is General Manager, North America for Global Collect (www.globalcollect.com), a global e-commerce transaction processing company that is headquartered in Amsterdam with U.S. offices in San Francisco. He is responsible for all aspects related to the company's North American operations.
Justin Milmeister is the President and founder of Elite Merchant Solutions, which has been honored three years in a row by Inc. magazine as one of the top 500 fastest-growing privately held companies in the nation. He is also a member of The Green Sheet Advisory Board. Justin can be reached at firstname.lastname@example.org, and more information on Elite Merchant Solutions can be found at www.elitedatacorp.com.
As a sales expert for the payments and banking industries, Timothy Munto brings more than two decades of experience to TSYS Acquiring Solutions. A proven leader and market specialist, he offers a distinguished background in sales and client relationship management with a track record for success in a wide variety of market verticals, including retail, petroleum, quick service restaurants, travel and entertainment. His expertise in joint venture support and integration is a tremendous asset to TSYS Acquiring Solutions.
Munto most recently served as Senior Vice President and Sales Executive for Bank of America Merchant Services where he was responsible for delivering millions of dollars in sales. Prior to his time at Bank of America, Munto spent five years as Senior Vice President of Merchant Services for National Processing Co.; he also served as Senior Vice President and General Manager of National Sales at NPC. Known for his keen relationship management skills, clients can see and feel the high value Munto places on every personal interaction.
Munto holds a Master's of Business Administration from the University of Dayton and a Bachelor of Science degree in business administration from Wright State University.
From Issue 19:05:02 - Faster payments landscape emerging
From Issue 19:05:01 - Cash is cool but losing its luster
From Issue 19:04:02 - Understanding the fine print
From Issue 19:04:01 - Instant funding: next big trend in merchant services?
From Issue 19:03:02 - Major changes underway in chargeback land
From Issue 19:03:01 - Of cash and cash discounting
From Issue 19:02:02 - Government shutdown imperils spending, growth
From Issue 19:02:01 - Getting everyone on board with tokenization
From Issue 19:01:01 - Looking back on 2018 and forward to 2019
From Issue 18:12:02 - 2018 - Year in review
From Issue 18:12:01 - Cash discounting will give way to surcharging
From Issue 18:11:02 - Serving cannabis businesses: an $11 billion conundrum
From Issue 18:11:01 - Electronic payments grow, as do fraud rates
From Issue 18:10:01 - Paying for convenience
From Issue 18:09:02 - Cryptocurrency appeal growing among merchants, processors
From Issue 18:09:01 - Is cash discounting next big wave in merchant services?
From Issue 18:08:01 - Insider's report on payments: Challenging payments status quo not for faint of heart
From Issue 18:07:02 - P2P payments growth portends future market opportunities
From Issue 18:07:01 - Cashless and cashier-less: a revolution in the making?
From Issue 18:06:02 - Cracking the B2B payments nut
From Issue 18:06:01 - Visa, Mastercard aim to accelerate B2B card payments
From Issue 18:05:02 - Open banking: change is coming, slowly
From Issue 18:05:01 - Gauging gains in ACH, faster payments
From Issue 18:04:01 - Cracking the merchant retention nut
From Issue 18:03:02 - Cracking the merchant retention nut
From Issue 18:03:01 - Prepaid debit going mainstream
From Issue 18:02:02 - Mobile centricity and the retail experience
From Issue 18:02:01 - Banking, electronic payments elude legal cannabis businesses
From Issue 18:01:02 - Out with plastic, in with devices: A new era in payments dawns
From Issue 18:01:01 - CFPB back-peddles on prepaid rule
From Issue 17:12:01 - Don't let card fraud spoil holiday cheer
From Issue 17:11:01 - Payfacs need merchant acquirers and vice versa
From Issue 17:10:01 - Data security should be national priority
From Issue 17:09:02 - New approaches to vertical markets: Think horizontally
From Issue 17:09:01 - Legal pot sales: a cardless boom
From Issue 17:08:02 - Fintechs: friends or foes?
From Issue 17:08:01 - Road to faster payments is still a work in progress
From Issue 17:07:01 - Getting serious about fighting fraud
From Issue 17:06:01 - Fed addresses e-checks, RDC duplicates
From Issue 17:05:02 - CFPB, Durbin Amendment in the crosshairs
From Issue 17:05:01 - ACH volume tops 25 billion, faster payments advance
From Issue 17:04:01 - Interchange challenges create need for payments experts
From Issue 17:03:02 - Global digital payments beckon
From Issue 17:03:01 - Consumers trust bank security, regulators not so much
From Issue 17:02:02 - Progress on the long road to faster payments
From Issue 17:02:01 - Mobile and the democratization of banking, payments
From Issue 17:01:02 - Talking the talk
From Issue 17:01:01 - Fed updates payments data
From Issue 16:12:02 - 2016: An action-packed year for payments
From Issue 16:12:01 - The travails of chip and debit cards
From Issue 16:11:02 - Non-payment mobile options popular this holiday season
From Issue 16:11:01 - Fewer Americans unbanked;more using prepaid cards
From Issue 16:10:02 - CFPB, prepaid companies both dealt blows
From Issue 16:10:01 - Same-day ACH and faster payment
From Issue 16:09:02 - Drive retail business with augmented reality - think PokĂ©mon Go
From Issue 16:09:01 - No cash? No checks? Nonsense.
From Issue 16:08:02 - CNP fraud: Evolving strategies for an evolving market
From Issue 16:08:01 - Mastercard and Visa strategies, disintermediation
From Issue 16:07:02 - Visa and Mastercard at 50: Evolving in evolving market
From Issue 16:07:01 - CFPB targets payday lenders: What's next?
From Issue 16:06:01 - Email-related fraud threats grow
From Issue 16:05:02 - Disrupting the disruptors in payments and banking
From Issue 16:05:01 - Beating the payment fraud carnie game
From Issue 16:04:02 - The shifting landscape of merchant acquiring
From Issue 16:04:01 - Building a case for RDC check services
From Issue 16:03:02 - Getting real about payments
From Issue 16:03:01 - CFPB takes on prepaid cards, overdrafts, payday loans
From Issue 16:02:02 - Compliance: a costly, multi-headed monster
From Issue 16:02:01 - Expanding possibilities with pocket banking
From Issue 16:01:02 - EMV, four months on
From Issue 16:01:01 - Online, mobile gaining on brick and mortar
From Issue 15:12:02 - 2015 in review
From Issue 15:12:01 - Including checks in payments modernization
From Issue 15:11:02 - Congress takes on security, privacy, pot, CFPB
From Issue 15:11:01 - Growth ahead for payments, but beware the disruptors
From Issue 15:10:01 - Insider's report on payments: Let's have some respect for checks
From Issue 15:09:02 - Patent infringement claims muddy waters of innovation
From Issue 15:09:01 - EMV is coming along, slowly
From Issue 15:08:02 - Checks have staying power, paper not so much
From Issue 15:08:01 - Insider's report on payments: Fighting online scammers
From Issue 15:07:01 - Insider's report on payments: EMV and the law of unintended consequences
From Issue 15:06:02 - Battle over interchange spreads
From Issue 15:06:01 - Insider's report on payments: Going cashless sounds like nonsense
From Issue 15:05:02 - Healthcare, the next big market for electronic payments
From Issue 15:05:01 - Bank account ownership expands worldwide
From Issue 15:04:01 - NACHA seeks seat at mobile payments tabl
From Issue 15:03:02 - Fed looks to online real-time payments, eventually
From Issue 15:03:01 - Remote capture is for more than just checks
From Issue 15:02:01 - Washington becomes a prepaid buzz kill
From Issue 15:01:01 - Banking outside the box
From Issue 14:12:01 - Prepaid cards get regulatory upgrade
From Issue 14:11:01 - Mobile wallets: not quite ready for prime time
From Issue 14:10:02 - Checks 'don't get no respect'
From Issue 14:10:01 - Prepaid debit wins over newly affluent
From Issue 14:09:01 - Cash is not dead
From Issue 14:08:01 - EMV alone is not enough, retailers push for tokenization
From Issue 14:07:01 - Should prepaid companies be regulated like banks?
From Issue 14:06:01 - EMV is coming, but when, and is it really necessary?
From Issue 14:05:01 - Will easy money flow to acquirers and ISOs?
From Issue 14:04:02 - Is same-day ACH in the cards?
From Issue 14:03:02 - Checks can still rival cards
From Issue 14:02:02 - Leading the charge on card data security
From Issue 14:01:02 - Scrutinizing the Fed's payments data
From Issue 13:12:02 - Payments 2013: Abuzz with bitcoin, mobile and prepaid
From Issue 13:11:02 - It'll be a slow rise for mobile payments
From Issue 13:10:02 - Long live checks
From Issue 13:08:02 - Bitcoin - viable currency or flash in the pan?
From Issue 13:08:01 - Different sales cultures are obstacles for most but not all
From Issue 13:07:02 - With prepaid debit gains, it's a mixed bag
From Issue 13:06:02 - What's in a name?
From Issue 13:05:02 - Electronic billing and payments: green and cool
From Issue 13:04:02 - Fed report shows mobile adoption soaring
From Issue 13:03:02 - No changes in line for debit caps
From Issue 13:02:02 - Are your merchants surcharging card customers?
From Issue 13:01:02 - Is prepaid usage a valid measure of banking status?
From Issue 12:12:02 - The confusing state of mobile
From Issue 12:11:02 - Consumer payments in a connected age
From Issue 12:10:02 - Is there a kiosk in your pocket?
From Issue 12:10:01 - Banks underserve the underbanked - AFS providers step in
From Issue 12:09:02 - Long live the check
From Issue 12:08:02 - What's still in your wallet?
From Issue 12:07:02 - When mobile meets RDC
From Issue 12:06:02 - Prepaid industry rewrites Washington playbook
From Issue 12:05:02 - ACH and the POS: Not necessarily made for each other
From Issue 12:04:02 - Has payment fraud become SOP?
From Issue 12:03:02 - Micropayments are no small matter
From Issue 12:02:02 - Shop small, shop local
From Issue 12:01:02 - Prepaid opportunities ahead
From Issue 12:01:01 - Highlights from Inside Microfinance
From Issue 11:12:02 - Thinking outside the bank
From Issue 11:11:02 - 2012: The year mobile payments go mainstream?
From Issue 11:10:02 - Underbanked in America
From Issue 11:09:02 - Square: Passing fad or market changer?
From Issue 11:08:02 - Banks counseled to meet the underserved
From Issue 11:08:01 - Durbin, a mixed bag
From Issue 11:07:02 - The unbanked: Banks are ceding billions in potential revenues
From Issue 11:07:01 - Industry self-policing: A lofty goal?
From Issue 11:06:02 - Data breaches renew privacy concerns
From Issue 11:05:02 - Mobilizing banking's payment franchise
From Issue 11:04:02 - ACH finds volume in consumer apps
From Issue 11:04:01 - Payment fraud, rising to the challenge
From Issue 11:03:02 - VeriFone, Square and the market
From Issue 11:03:01 - Congress, Fed pressured to reconsider interchange caps
From Issue 11:02:02 - Bold steps needed on fraud front
From Issue 11:02:01 - Securing a place for EMV in the USA
From Issue 11:01:02 - Dodd-Frank repeal unlikely, interchange changes possible
From Issue 10:12:02 - Checks give way to debit cards
From Issue 10:12:01 - Visa pushing prepaid cards for undeserved
From Issue 10:11:02 - A look at this season's payment data
From Issue 10:10:02 - Interchange: Matching loyalties and realities
From Issue 10:09:02 - Cash still standing its ground
From Issue 10:09:01 - The United States of microfinance
From Issue 10:08:02 - ISOs, MLSs and financial services re-regulation
From Issue 10:07:02 - Securing a place for electronic payments
From Issue 10:07:01 - Doing business in the mobile channel
From Issue 10:06:02 - Could the future of micropayments be Square?
From Issue 10:05:02 - Deregulation, regulation and you
From Issue 10:05:01 - Creating a place for checks at the electronic payments table
From Issue 10:04:02 - ACH grows, B2B payments plod along
From Issue 10:03:02 - Are banks losing grip on payments?
From Issue 10:02:02 - Debit rules and other musings
From Issue 10:02:01 - Do banking silos hinder fraud prevention?
From Issue 10:01:02 - Prepaid opportunity: Huge and growing
From Issue 09:12:02 - Reaching the unbanked
From Issue 09:12:01 - Uncle Sam's finger in the payment pie: A legislative update
From Issue 09:11:02 - Regulatory reforms loom
From Issue 09:11:01 - Wal-Mart and the unbanked
From Issue 09:10:02 - War of words over interchange heats up
From Issue 09:09:02 - Summer musings on interchange
From Issue 09:08:02 - Financially strapped boost payment alternatives
From Issue 09:07:02 - The cards, they are a changin'
From Issue 09:06:02 - Interchange debate rages on
From Issue 09:05:02 - Use checks to open new verticals
From Issue 09:04:02 - Social networking's impact on payments
From Issue 09:04:01 - Legislative outlook:
Some clouds but no rain
From Issue 09:03:02 - Regulation, deregulation, self-regulation
From Issue 09:02:02 - Coming in from the cold at NEAA
From Issue 09:01:02 - Change, the economy's enduring fuel
From Issue 08:12:02 - What history teaches about change
From Issue 08:12:01 - Consumers' new mantra: Shop smart
From Issue 08:10:02 - Making cents of financial turbulence
From Issue 08:09:02 - Banking on mobile
From Issue 08:09:01 - Interchange: What gives?
From Issue 08:08:02 - Banking on generational changes
From Issue 08:07:02 - Approaching a crossroads
From Issue 08:06:02 - Honoring early mavericks
From Issue 08:05:02 - All signs point to RDC
From Issue 08:04:02 - Going green ain't always cheap
From Issue 08:02:02 - Cool not enough to propel contactless
From Issue 08:01:02 - Interchange debate a wake-up call
From Issue 07:12:02 - Rock, paper, electronics
From Issue 07:12:01 - Transformation: Checks in the 21st century
From Issue 07:11:02 - Art imitates life or does life imitate art?
From Issue 07:10:02 - The assault on interchange widens
From Issue 07:09:02 - Fewer checks, faster process
From Issue 07:08:02 - Knock fraudsters down with knowledge
From Issue 07:07:02 - Merchant cash advance companies on the offensive
From Issue 07:06:02 - PayPal: 21st century cash
From Issue 07:05:02 - Payments: A very large space
From Issue 07:04:02 - TJX turbulence: Time to board the PCI ship
From Issue 19:03:02 - Some things I've learned
From Issue 19:03:01 - How good is your customer service?
From Issue 19:02:02 - The last word on hiring MLSs
From Issue 19:01:02 - How do you measure success?
From Issue 19:01:01 - To POS or not to POS
From Issue 18:12:02 - When it's time to say goodbye
From Issue 18:12:01 - The next to last word on surcharging - maybe
From Issue 18:11:02 - Beware the Square effect
From Issue 18:11:01 - A better way to reach merchant prospects
From Issue 18:10:02 - Why didn't you just ask me?
From Issue 18:10:01 - Know and meet your competitor
From Issue 18:09:02 - How effective is third-party telemarketing?
From Issue 18:09:01 - Persistence pays off
From Issue 18:08:02 - How do you recruit, train and manage your sales team?
From Issue 18:08:01 - What is your exit strategy?
From Issue 18:07:02 - Targeting, researching, planning, executing
From Issue 18:07:01 - Let's stir things up a bit
From Issue 13:07:02 - Making a Square peg fit a triangle mold
From Issue 12:10:01 - Avoid the price pitfall, sell on fairness
From Issue 12:06:01 - A sense of urgency
From Issue 12:05:01 - Are you leaving your mark on merchants?
From Issue 12:04:01 - No more contract-signing hurdle
From Issue 12:02:01 - The CPP exam - before, during and after
From Issue 11:10:01 - Reinvigorating the merchant club
From Issue 11:09:01 - Believe in what you offer, watch your sales soar
Steven Peisner, Vice President of Acquiring Solutions International is a veteran of the bankcard industry and a true bankcard professional with more than 28 years industry experience in sales, marketing, and operational management for some of the most successful Independent Sales Organizations in the industry, including Peachtree Bancard Corporation, Cardservice International, and E-Commerce Exchange.
Peisner is well versed on the rules and regulations set forth by the card companies for merchants and ISO's and has been hired as an expert consultant and expert witness due to his knowledge of the ISO industry. As an agent Peisner specializes in merchant processing solutions for all types of Card-not-Present and Business-to-Business industries including 501c3 Nonprofit Organizations, Internet Retailers, Continuity Merchants, Internet Gun Dealers, Large Ticket, and Adult merchants.
Peisner has served industry related organizations including the ETA's Fraud & Risk and Government Relations Committees, the Greeen Sheet Advisory Board, and is a member of the International Association of Financial Crimes Investigators.
From Issue 08:02:01 - Boardroom to street, security's his beat
As CEO and founder, Heather Petersen created National Merchants Association in 2004 as an advocacy group for small and medium-sized business owners. With more than 12 years of experience, Petersen is renowned as the bankcard expert specializing in high risk credit card processing.
Recently, Petersen was involved with the development of the Electronic Transactions Association (ETA)â€™s Guidelines on Merchant and ISO Underwriting and Risk Monitoring. She is Chair of the ETAâ€™s Professional Development Council, on the Board of the ETAâ€™s Political Action Committee, and is a founding member of the Southern California chapter of the Womenâ€™s Network in Electronic Transactions (W.net), a group dedicated to the advancement and empowerment of women in the payments industry.
A cum laude graduate of Miami University with a bachelor of arts in English and a minor in marketing, Petersen has proven to be an excellent leader in sales as well as an engaging public speaker and motivator.
From Issue 17:12:01 - Consumers win big: Anti-arbitration rule overturned by Congress
From Issue 17:09:01 - New CFPB anti-arbitration ruling will hurt consumers
As Chief Executive Officer since 2012 of one of Australiaâ€™s leading merchant processing specialists, Daria oversees a multimillion-dollar enterprise with operations now extending across five continents. Drawing on her extensive experience in online business and website monetization, Daria has built a network of international banks and acquiring partners. In her previous role as BillProâ€™s Sales and Marketing Director, Dariaâ€™s network development program grew the companyâ€™s overall merchant base by over 400 percent in three years.
Peter Scharnell is Director of Product Management for Paya, a leading provider of payments technology products and services. Peter has over a decade of experience in the payments space with technology companies like Cayan, Verifone and NCR. He is a Technology Committee member on the Electronic Transactions Association and an active participant on several payments technology advisory boards.
Jeff Shavitz is the CEO and co-founder of LexCharge. He has worked in the payments industry since 2002 when he co-founded Charge Card Systems Inc., a national credit card processing company. In 2012, he sold CCS to Card Connect, owned by FTV Capital, a private equity firm rolling up merchant processing companies in the space.
In addition, Jeff started Alternative Merchant Processing Inc., a company devoted to working with high-risk merchants, and Charge Card Funding, which focused on providing working capital and cash advances to merchants nationally.
Jeff has published three books: Size Doesn't Matter â€’ Why Small Business is Big Business; Small Business Aha Messages; and The Power of Residual Income â€“ You Can Bank on It! He can be contacted at 800-878-4100 or email@example.com; his websites are www.jeffshavitz.com and www.trafficjamming.com.
From Issue 16:03:02 - Notes on the path less traveled
From Issue 16:03:01 - Do you want a business or a job?
From Issue 16:02:02 - Know your customer acquisition costs
From Issue 16:02:01 - Essential thoughts on 'additional' services
From Issue 16:01:02 - Facts and figures of the MLS
From Issue 16:01:01 - What does the crystal ball say for 2016? - Part 2
From Issue 15:12:02 - What does the crystal ball say for 2016? - Part 1
From Issue 15:12:01 - Let's make the MLS Forum even more useful
From Issue 15:11:02 - Advice from pros on tradeshows
From Issue 15:11:01 - When networking, think ROT
From Issue 15:10:02 - After the deadline, MLSs share thoughts on EMV - Part 2
From Issue 15:10:01 - After the deadline, MLSs share thoughts on EMV â€“ Part 1
From Issue 15:09:02 - Breaking the ice in the MLS Forum
From Issue 15:09:01 - The power of residual income â€“ Part 2
From Issue 15:08:02 - The power of residual income - Part 1
From Issue 15:08:01 - How can I grow my business?
From Issue 15:07:02 - Considering a sale of your portfolio - think again
From Issue 15:07:01 - Let's waste some money
From Issue 15:06:02 - Controversial questions and answers - Part 3
From Issue 15:06:01 - Controversial questions and answers - Part 2
From Issue 15:05:02 - Controversial questions and answers - Part 1
From Issue 15:05:01 - Big data analytics for SMB merchants
From Issue 15:04:02 - Tradeshows and conferences: A good use of your time and money?
From Issue 15:04:01 - Let's share stories, grow our businesses together
From Issue 15:01:02 - Risk worth the reward High-risk: A macro perspective
From Issue 14:12:01 - Why not sell high-risk merchant processing?
From Issue 13:10:02 - Are your merchant accounts valued and valuable?
From Issue 13:06:02 - Tricks of reading credit card statements
From Issue 11:12:01 - Money isn't what it used to be
From Issue 11:06:01 - Acquiring merchants - at what cost?
From Issue 11:05:01 - Facts and figures from the feet on the street
From Issue 11:04:01 - A brief on prospecting
From Issue 11:03:01 - It pays to keep your customers happy
From Issue 11:02:01 - A phone card opportunity calls
From Issue 10:12:02 - Keys to driving merchant retention
From Issue 10:11:01 - Where is our industry heading?
From Issue 10:10:01 - Are you really a salesperson?
From Issue 10:09:01 - Respect yourself, elevate our profession: Quit selling on price
From Issue 10:08:01 - Putting the cold call in its proper place
From Issue 10:07:01 - Strong relationship skills obliterate obstacles
From Issue 10:06:01 - Canada: An untapped marketplace
From Issue 10:05:01 - The professional MLS protocol
From Issue 10:04:01 - Grow your business by branching out
From Issue 10:03:01 - Seven rules for MLS sales success
From Issue 10:02:01 - Selling and giving to specialized markets
From Issue 09:11:02 - How to grow your merchant portfolio
From Issue 09:10:02 - Tips for new sales executives
From Issue 09:07:01 - Hard-to-place merchants:
An untapped opportunity
Rick Slifka began his career in the recruiting search industry in 1981 when he joined one of the country's leading national recruiting organizations. Since then, he has recruited hundreds of talented individuals for a variety of positions for Fortune 1000 companies, regional businesses and entrepreneurial firms.
Rich has strong relationships with many of the bankcard industry's prominent leaders. He launched Exec-Links in 2002 and continues to specialize in the payments industry. A high-energy, focused and passionate consultant, Rick has a reputation for quickly determining the ideal cultural fit; no matter the degree of difficulty, he continues to consistently identify best-in-class talent.
Rick's commitment to quality, cost-effective service, cooperation and confidentiality has ensured Exec-Linc's ongoing success. A boutique firm with select clients, Exec-Links has established a network of other boutique firms around the United States. They all target the payment processing space.
Rick also served for six years as Director - Sales and Membership Marketing with the PGA Tour.
Steve Sotis, President and Founder of eProcessing Network LLC., brings over 20 years of leadership and experience to the payment processing industry. Steve began his career as a Software Developer at System Development Inc. and, through ingenuity and hard work, advanced to the position of Senior Software Developer in tandem with earning his master's degree and starting a family. In 1996, Steve had the foresight and saw a need within the transaction processing industry to offer small to mid-sized merchants a secure e-commerce solution that was not only easy to manage but also cost effective. From this concept, eProcessing Network (ePN) - a software development company specializing in secure, real-time transaction processing services, solutions and support - was founded.
Today, the eProcessing Network Payment Gateway processes transactions using each merchant's own merchant account. Headquartered in Houston, Texas, ePN is certified to process a comprehensive suite of electronic payment transactions through all major credit card, check/ACH, and gift card/loyalty processors, and sells its services and products exclusively through the ISO sales channel. eProcessing Network is a registered Visa USA Third-Party Service Provider and is compliant with the Payment Card Industry Data Security Standard.
Signature Card Services was established in 1997 by Cliff and two of his partners- Christine Bednar and Kirk Allen. Under Cliff's leadership, Signature Card Services has become an industry-leading provider of payment processing services, delivering affordable, reliable and secure payment solutions to merchants worldwide.
Prior to forming CKC, Cliff worked at Electronic Card Systems Inc. as Vice President of Sales. At ECS his responsibilities included business development and client retention as well as acting as a bank liaison for both National Bank of the Redwoods (now Westamerica Bank) and Humboldt Bank. During Cliff's tenure with ECS, ECS' parent company RJ Gordon & Co. was recognized by Inc. Magazine as one of the fastest growing private companies in the United States, primarily because of the growth of ECS.
From 1991 to 1994, Cliff worked for the corporate offices of Integrated Holdings International in Los Angeles as a Director of Marketing. He also attended Arapahoe Community College in Littleton, Colo.
From Issue 13:10:01 - Will EMV save us from fraud?
Jeff Thorness is the founder and Chief Executive Officer of Forte Payment Systems. He engineered Forte from the ground up as a technology company focused on providing payment solutions to both merchants and developers. Tackling the industry head-on, he bootstrapped the business, carefully crafting a single source payment solution and its comprehensive suite of relevant products and services. Forte now provides payment processing services to over 27,000 merchants and processed over $16 billion in web, retail and mobile payments last year alone.
Sam Zietz is the founder and Chief Executive Officer of TouchSuite and all of its affiliates since inception. His company has appeared on the Inc 500 list of fastest growing companies four years in a row and has twice been named the fastest growing company in South Florida by the South Florida Business Journal. He is also an active angel investor with a number of investments under management.
Prior to entering the merchant processing industry, Zietz was a corporate attorney specializing in Structured Finance with the New York based law firm Skadden, Arps, Slate, Meagher and Flom LLP. Prior to Skadden, he worked in the Business Tax Planning Department at PricewaterhouseCoopers.
Zietz earned a LLM in Taxation from New York University School of Law, and went on to receive his JD from St. Thomas University School of Law in Miami, Fla., where he graduated first in his class. He earned his Bachelor of Science degree from the University of Michigan. Zietz is on the Executive Board of the Palm Beach chapter of the Young Presidents Organization and is on the Executive Board of the South Florida chapter of the Entrepreneur's Organization.