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Table of Contents

Lead Story

Growing mobile adoption puts security center stage

News

Industry Update

Apple Pay may set mobile payment security standard

Alibaba IPO takes investors on magic carpet ride

eBay to unleash PayPal in 2015

Features

Retailers mobile-ize

Views

Check out Visa

Ken Musante
Eureka Payments LLC

Prepaid debit wins over newly affluent

Patti Murphy
ProScribes Inc.

How Apple Pay will affect ISOs and the card brands

Brandes Elitch
CrossCheck Inc.

Education

Street SmartsSM:
Bitcoin: Passing fad or dangerously disruptive?

Tom Waters and Ben Abel
Bank Associates Merchant Services

How to grow your business with referrals

Michael Gavin
Merchant Warehouse

Processor contract terms impacting portfolio values

Scott Calliham
First Annapolis Consulting

Pay attention, limit attrition

Jeff Fortney
Clearent LLC

Company Profile

Instant Credit Manager

New Products

Merchant applications made simple

BankCardApp
Electronic Payments Inc.

Power boost for recurring payments

Update XP
Meritus Payment Solutions

Inspiration

Ancient wisdom for today's payment pros

Departments

Readers Speak

Resource Guide

Datebook

A Bigger Thing

The Green Sheet Online Edition

October 13, 2014  •  Issue 14:10:01

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Insiders report on payments:
Prepaid debit wins over newly affluent

By Patti Murphy

General purpose reloadable (GPR) prepaid debit cards are not just for the unbanked and under-banked anymore. Rather, they are being used increasingly by young affluent consumers. Millennials and high-income generation Xers have been fusing use of traditional banking products (90 percent have checking accounts; 75 percent have credit cards) with alternatives like prepaid debit to manage their complicated financial lives. This is according to a paper recently released by the Payment Cards Center at the Federal Reserve Bank of Philadelphia.

The paper, Millennials and Money: A New Look at Who Uses GPR Prepaid Cards, discusses findings of surveys by the market research firm Phoenix Marketing International. And it comes as the Consumer Financial Protection Bureau is said to be readying proposed rules clarifying how consumer protections under the EFT Act and its implementing rules (Regulation E) apply to prepaid debit cards.

"The picture of GPR prepaid cards that emerges from the Phoenix research is one of a product that, with some variation in targeting and delivery channels, can reach a number of mass market segments, including middle- and higher-income households that use a range of banking services," the report stated. "In fact, the survey found evidence of a group that might be described as hybrid financial services consumers, mainly consisting of young adults and including some lower-income households. These consumers fuse traditional banking services with a complement of new and alternative options for conducting transactions and managing finances."

I totally get it. In fact, that's precisely why I use a reloadable prepaid debit card, in addition to checks, my debit card and, occasionally, a credit card. But prepaid cards are not always a good bet. The Center for Financial Services Innovation – a Chicago-based group that promotes financial inclusion through technology innovations – recently gave the prepaid industry a grade of A-, saying prepaid programs can do more to help consumers.

"We have seen tremendous growth and innovation in this space," said Jennifer Tescher, President and Chief Executive Officer of the CFSI. "But there are opportunities and demand for providers to go further, to help consumers build healthier financial lives."

That's where the CFPB comes in. The federal consumer watchdog agency was given rulemaking authority for Regulation E (which was implemented originally by the Federal Reserve Board) when it was created by the 2010 Dodd-Frank Act. Reg E covers consumer electronic funds transfers.

Many prepaid debit card companies say they abide by the spirit of Reg E. But some of the particular protections accorded debit cardholders don't square well with the business models for prepaid debit card products. For example, Reg E requires that debit cardholders be provisionally re-credited while a disputed transaction is investigated. Prepaid card companies argue that being held to that standard is an open invitation to fraud. Reg E also requires extensive disclosure statements; prepaid companies say they have limited space on their packaging to provide the kind of disclosures Reg E envisions.

Perhaps the most controversial issue, though, is overdrafts. I addressed this in my July 14, 2014, column in issue 14:07:01: "Should prepaid companies be regulated like banks?" Several prepaid card companies have introduced overdraft protection, arguing consumers are clamoring for the service. The CFPB said it's not so keen on the idea.

Prepaid by the numbers

Reloadable prepaid debit cards are not a recent phenomenon. In fact, "stored value" cards have been around for decades. The cards got a big push in the 1990s, when the U.S. Treasury and state governments began issuing MasterCard- and Visa-branded reloadable prepaid cards in lieu of issuing benefits checks. More recently there has been a deluge of prepaid debit card programs that aim to help move unbanked and under-banked Americans into the financial mainstream.

The proof is in the numbers: according to Federal Reserve data, prepaid card payments are growing faster than all other noncash payment methods: 18.5 percent per year between 2006 and 2012. In 2012, U.S. consumers made 9.2 billion payments using prepaid cards, up from 3.1 billion in 2006. Just over a third of those transactions (34 percent) were with GPR prepaid debit cards, according to the Fed's 2013 payments survey.

The Pew Charitable Trusts noted in a 2014 report that 5 percent of U.S. consumers (or 12 million adults) it had polled use general purpose prepaid cards at least once a month. The overriding reason most consumers gave for using prepaid debit is their need to control spending, bank fees and debt, Pew stated.

The Philadelphia Fed, in its paper, reported an even rosier outlook: between 2012 and 2013 reported ownership of GPR prepaid debit cards grew from one in five U.S. consumers, to one in every four. What's more, more than 50 percent of higher income cardholders said they had begun using their cards just in the past year.

The paper offers additional insights about who is using prepaid debit cards. These are some of the findings reported.

So what does all this say about the future of prepaid debit? "In a business where scale economies matter, tapping into a consumer base that generates more dollar volume helps to achieve efficiencies. Consumers familiar with financial services, particularly with card products, can bring lower servicing costs," the Philadelphia Fed wrote, noting that an advantage for products that appeal to millennials is that generation's size: about 77 million. "If GPR prepaid achieves critical mass within a group of this size and use continues into additional life stages, then a promising future is in store," the Fed added.

Patti Murphy is Senior Editor of The Green Sheet, as well as founder and Editor of InsideMicroFinance.com. Email her at editor@insidemicrofinance.com.

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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Spotlight Innovators:

North American Bancard | USAePay | Humboldt Merchant Services | Impact Paysystems | Electronic Merchant Systems