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The Green Sheet, Inc.Breaking Industry News – Friday, January 24, 2020

D2C models threaten retailers

Separate research studies published Jan. 22, 2020, by Ascential plc and Bluecore found consumer brands more adept than merchants at converting customer data into actionable, personalized campaigns. Ascential’s Future Retail Disruption report found real-time data derived from digital channels and advanced analytics is fueling an agile retail marketplace. Retailers need to be faster and more flexible to meet consumer expectations, according to the study.

“As retailers fight for customer loyalty, speed and flexibility in fulfillment are emerging as major competitive battlefields, requiring support from brands,” Ascential researchers wrote.

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Spotlight Innovators

The Green SheetOnline Edition – Issue 20:01:02

The continuing evolution of payments

By Patti Murphy

The payments landscape has changed dramatically over the past decade. Ten years ago, for example, mobile payments weren't much more than a pipe dream. Today, it's a different story altogether, as mobile apps like Venmo and Zelle spur all players to action.

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The Green Sheet It’s Showtime!

Featured Shows

Merchant Sales Podcast
Merchant Sales Podcast
January 27th, 2020
The Conversation Around Surcharging Has Shifted

The recent legal opinion overturning Oklahoma’s no-surcharge law leaves just 4 states with laws banning surcharges. Jonathan Razi, Founder & CEO of CardX and a Harvard-trained attorney, explains the implications. Plus James offers additional insights for creating Killer Phone Scripts.

Pineapple

Company profile from GS200102

Accelerating integrated payments

As the payments industry has evolved in the last few decades, many of its influencers have followed. Some have ventured beyond the industry; others continue to focus on meeting the demands of the dynamic, evolving payments sphere. Payments pioneer Brian Shanahan is among the latter. With nearly 30 years dedicated to the payments industry, Shanahan is known for founding private payment firms and transforming them into publicly traded, enterprise entities.

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