Friday, October 23, 2020
New research from Paysafe revealed that 39 percent of small and midsize business (SMB) owners have increased sales revenue during the COVID-19 pandemic. Lost in Transaction: How COVID has reshaped the SMB checkout, published Oct. 21, 2020, is based on a survey of U.S. and Canadian business owners across numerous card-present sectors, including retail, hospitality, healthcare and salon services, according to Afshin Yazdian, CEO of U.S. acquiring at Paysafe.
By Dale S. Laszig
For decades, the payments industry has modeled the way to digital transformation in merchant services. Mobile, digital and cloud-based innovations have created faster, simpler and more secure commerce methods. This series spotlights payments leaders who are continuing to innovate during the COVID-19 pandemic to not only mitigate its economic aftermath but also set the stage for realizing the full potential of digital commerce.
Company profile from GS201001
Just as electronic payments have evolved in the last few decades, so have the software applications they link with. It's common for merchants to now use frontline business applications that simplify the entire merchant-to-customer experience while seamlessly incorporating the payment acceptance process.
Agents selling cash discounting have significantly stronger residual streams than those just selling traditional card processing, says Dave Fiegle, Vice President of Sales and Business Development at Retriever Merchant Solutions. The biggest obstacle to success isn’t merchant attitudes, but agent buy in, Dave says. James continues on this theme during Questions from the field, and Patti reports on changing consumer shopping and payment habits