D2C models threaten retailers

Separate research studies published Jan. 22, 2020, by Ascential plc and Bluecore found consumer brands more adept than merchants at converting customer data into actionable, personalized campaigns. Ascential’s Future Retail Disruption report found real-time data derived from digital channels and advanced analytics is fueling an agile retail marketplace. Retailers need to be faster and more flexible to meet consumer expectations, according to the study.

“As retailers fight for customer loyalty, speed and flexibility in fulfillment are emerging as major competitive battlefields, requiring support from brands,” Ascential researchers wrote.

Read the Entire Story

Accelerating integrated payments

As the payments industry has evolved in the last few decades, many of its influencers have followed. Some have ventured beyond the industry; others continue to focus on meeting the demands of the dynamic, evolving payments sphere. Payments pioneer Brian Shanahan is among the latter. With nearly 30 years dedicated to the payments industry, Shanahan is known for founding private payment firms and transforming them into publicly traded, enterprise entities.

Read the Entire Company Profile