We wish to thank Paul Albright, executive vice president of Outsource ATM, for sending in the following advice:
ATM jackpotting has moved from Mexico to the United States. This phenomenon utilizes malware known as Ploutus-D, which compromises components of ATM software to gain control of hardware devices such as dispensers, card readers and PIN pads – allowing thieves to dispense all the cash within the machine in a few moments. This new threat has the potential to cause tremendous losses.
While Ploutus-D is used to primarily target Opteva front load and older Persona machines, its base components could also target ATMs from other manufacturers. Fortunately, you can take measures to help protect your own and your merchants' ATMs.
Vigilance is essential. Do a thorough network evaluation and implement as many of the measures I've listed as possible. A multi-layered approach is key. Monitor networks for suspicious activities like unscheduled ATM disconnections or reboots. And if you work with third parties to manage ATM networks, discuss preventive measures for ATM jackpotting with them.
Do you have advice to offer your colleagues in the payments biz? Send your tips to firstname.lastname@example.org. We'll consider previously published blog posts for this page, too.
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