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Table of Contents

Lead Story

Loyalty, the currency of choice

Ann Train

News

Industry Update

Disputes rekindled by Financial CHOICE Act

Barcode technology gets digital makeover

Home Depot joins chip-and-PIN protest

Aussie crackdown on card surcharges

Features

FICO pedestal cracking

Acquirer Earnings Roundup: May 2016

Mobile coupon tidal wave

ISOMetrics:
Restaurant patronage on the rise

Views

CFPB targets payday lenders: What's next?

Patti Murphy
ProScribes Inc.

Brexit doesn't mean UK will exit fintech race

David Poole
myPINpad

Will vaping go up in smoke?

Brett Husak
National Bank Services

Education

Street SmartsSM:
Shifting MLS strategies and models

John Tucker
1st Capital Loans LLC

Taking stock at mid-year 2016

Jeff Fortney
Clearent LLC

Five ways to combat attrition effectively

Aaron Nasseh
Finical Inc.

Guide to a successful portfolio acquisition strategy

Adam Hark
MerchantPortfolios.com

Company Profile

Traffic Jamming

New Products

Simple, secure cross-border payments

UP eCommerce Payment Solution
ACI Worldwide Inc.

360-degree solution for chargebacks issues

FPR-360
Chargeback Gurus

Inspiration

Finding opportunity

Departments

Letter from the editors

Readers Speak

Resource Guide

Datebook

A Bigger Thing

The Green Sheet Online Edition

July 11, 2016  •  Issue 16:07:01

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ISOMetrics

Restaurant patronage on the rise

According to U.S. Department of Commerce data, since March 2015, Americans have spent more on dining out than buying groceries. To help guide customer decisions on dining out, restaurants are stepping up their game to deliver mobile-centric customer engagement strategies in order to attract loyal patrons.

A June 2016 Excentus Corp. Fuel Rewards report titled A Recipe for Restaurant Loyalty Success: Embedding Mobile and Relevant Rewards into the Dining-Out Experience highlights the critical role mobile devices are playing in transforming the restaurant industry.

"Smartphones have fundamentally changed how diners interact with restaurants and brands," said Megan Flynn, author of the report and Executive Vice President of Program Development, Brand and Communications at Excentus. "The mobile channel now impacts nearly every aspect of restaurant operations and investment."

Below is a compilation of industry research and data culled from the report.

Restaurant industry snapshot:

Restaurant loyalty program findings:

>

Restaurant patron mobile habits:

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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Spotlight Innovators:

North American Bancard | USAePay | Humboldt Merchant Services | Impact Paysystems | Electronic Merchant Systems