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Table of Contents

Lead Story

Change agents, the democratization of retail

Ann Train


Industry Update

Visa unlocks innovation

Small Business Finance Association lays out guidelines

NYPay panel deliberates blockchain's future

Transaction Alley drives fintech innovation


Online lending drives main street small business satisfaction and growth

Approaches to prepaid program management

Are CNP fraud warnings on target?

Mobile rules the roost


Trade Association News: Transact 16: A defining moment for post-disrupted payments

Beating the payment fraud carnie game

Patti Murphy
ProScribes Inc.

Can ISOs and MLSs sell banking services?

Brandes Elitch
CrossCheck Inc.


Street SmartsSM:
The alternative small business loan

John Tucker
1st Capital Loans LLC

Review residual reports, protect your profits

Jeff Fortney
Clearent LLC

Education, the key to unlock consumer innovation adoption

David Poole

Strategic conclusions traditional acquirers can draw from Square

Marc Abbey and Brooke Ybarra
First Annapolis Consulting

Company Profile

Go Direct

New Products

Newly enhanced payment platform for small to midsize merchants

Genius STX
Cayan LLC

Compact, versatile EMV solution

Miura Systems Ltd.


Applying the five W's to merchant services


Letter from the editors

Readers Speak

GS Book Notes

Resource Guide


A Bigger Thing

The Green Sheet Online Edition

May 09, 2016  •  Issue 16:05:01

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Readers Speak

How do I set up my business?

I’m new to merchant services, new to sales, and as a merchant level salesperson, I’m a new business owner, too. Previously I worked in customer service positions as an employee. My ISO gave me excellent training and resources on getting started in sales and recommended The Green Sheet as a great source of information and advice on the payments industry, as well as sales tips. Do you have any resources on best practices for small businesses? I need everything from soup to nuts.

Devita Blum, Merchant Level Salesperson


Over the years, Vicki M. Daughdrill, Managing Member of Small Business Resources LLC, has contributed numerous articles to The Green Sheet on how to set up and run a small business. Topics include creating a vision statement, writing a business plan, communication, organization, delegation, negotiation, conducting meetings, managing conflict, budgeting, coaching and mentoring, strategic planning, employee versus independent contractor status, working from home, creating an employee handbook, technology, succession planning, tax planning and more.

Here are links to many of these articles

Daughdrill is just one of the astute industry experts who have provided tips and advice on running a payments business to our readers. You will find more if you search our archives for terms and phrases pertaining to the areas in payments you want to learn more about.

Welcome to the payments industry. Best of luck to you in your new venture as a business owner.


What have you observed lately?

Did you read something in our print or e-magazines that captured your attention, improved your industry knowledge, inspired you or got you thinking about challenges our industry needs to address collectively? What about something important you've noticed in the course of running your small business that folks aren't talking about just yet?

Tell us about it. We thrive on your feedback. Please email us at

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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Spotlight Innovators:

North American Bancard | Simpay | USAePay | Impact Paysystems | Board Studios