I’m new to merchant services, new to sales, and as a merchant level salesperson, I’m a new business owner, too. Previously I worked in customer service positions as an employee. My ISO gave me excellent training and resources on getting started in sales and recommended The Green Sheet as a great source of information and advice on the payments industry, as well as sales tips. Do you have any resources on best practices for small businesses? I need everything from soup to nuts.
Devita Blum, Merchant Level Salesperson
Devita,
Over the years, Vicki M. Daughdrill, Managing Member of Small Business Resources LLC, has contributed numerous articles to The Green Sheet on how to set up and run a small business. Topics include creating a vision statement, writing a business plan, communication, organization, delegation, negotiation, conducting meetings, managing conflict, budgeting, coaching and mentoring, strategic planning, employee versus independent contractor status, working from home, creating an employee handbook, technology, succession planning, tax planning and more.
Here are links to many of these articles
Daughdrill is just one of the astute industry experts who have provided tips and advice on running a payments business to our readers. You will find more if you search our archives for terms and phrases pertaining to the areas in payments you want to learn more about.
Welcome to the payments industry. Best of luck to you in your new venture as a business owner.
Editor
Did you read something in our print or e-magazines that captured your attention, improved your industry knowledge, inspired you or got you thinking about challenges our industry needs to address collectively? What about something important you've noticed in the course of running your small business that folks aren't talking about just yet?
Tell us about it. We thrive on your feedback. Please email us at greensheet@greensheet.com. 
The Green Sheet Inc. is now a proud affiliate of Bankcard Life, a premier community that provides industry-leading training and resources for payment professionals. Click here for more information.
Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.
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