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Table of Contents

Lead Story

Change agents, the democratization of retail

Ann Train

News

Industry Update

Visa unlocks innovation

Small Business Finance Association lays out guidelines

NYPay panel deliberates blockchain's future

Transaction Alley drives fintech innovation

Features

Online lending drives main street small business satisfaction and growth

Approaches to prepaid program management

Are CNP fraud warnings on target?

Mobile rules the roost

Views

Trade Association News: Transact 16: A defining moment for post-disrupted payments

Beating the payment fraud carnie game

Patti Murphy
ProScribes Inc.

Can ISOs and MLSs sell banking services?

Brandes Elitch
CrossCheck Inc.

Education

Street SmartsSM:
The alternative small business loan

John Tucker
1st Capital Loans LLC

Review residual reports, protect your profits

Jeff Fortney
Clearent LLC

Education, the key to unlock consumer innovation adoption

David Poole
myPINpad

Strategic conclusions traditional acquirers can draw from Square

Marc Abbey and Brooke Ybarra
First Annapolis Consulting

Company Profile

Go Direct

New Products

Newly enhanced payment platform for small to midsize merchants

Genius STX
Cayan LLC

Compact, versatile EMV solution

M010
Miura Systems Ltd.

Inspiration

Applying the five W's to merchant services

Departments

Letter from the editors

Readers Speak

GS Book Notes

Resource Guide

Datebook

A Bigger Thing

The Green Sheet Online Edition

May 09, 2016  •  Issue 16:05:01

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Letter from the editors

The number of merchants seeking to provide consumers with an engaging, efficient omnichannel experience is on the rise. Initially, only the largest retailers saw the opportunities inherent in this sphere and set out to tackle its challenges. Now solutions are proliferating, and step by step, omnichannel retailing is becoming a reality for small and midsize merchants. This issue's lead article takes a look at the significant progress that has been made in recent years, as well as the problems being addressed as more merchants are reaching and serving their customers in innovative ways.

Other features include a discussion of how demand for increased mobile connectivity is opening new channels for commerce in retail and aftermarket services; an examination of how prepaid program managers are structuring organizational support to match their business objectives; and views on how the threat of increased card-not-present fraud after EMV implementation in the United States is similar to and different from the post-EMV fraud landscape in Europe.

Contributing industry experts have written about how ISOs impacted by changes in the financial landscape can partner with ISVs to offer comprehensive products that meet the needs of merchants now underserved by banks; the payment fraud landscape and how combating fraudsters can be likened to attempting to beat a rigged carnival game; the ins and outs of providing alternative small business loans; the need to resolve security concerns before mobile payments can be fully embraced; and the importance of conducting consistent, thorough residual reviews to protect profits.

You'll find herein a report on Transact 16, the Electronic Transactions Association's recent meeting and expo in Las Vegas ‒ a high-powered event that drew an estimated 200 exhibitors and 1,000 companies from 30 countries. News stories cover Visa's launch of two initiatives designed to improve transaction times and accelerate innovation; the Small Business Finance Association's release of best practices for the alternative finance industry; a meeting of fintech executives brainstorming on the potential impact of blockchain technologies on financial services; and the latest goings on in Atlanta's Transaction Alley.

You'll also find new product stories; profiles; book reviews; event spotlights; and news briefs on milestones within the industry and individual companies, research, partnerships, acquisitions and appointments. Thank you for reading The Green Sheet. To help us serve your professional development needs even better, please share your perspectives at greensheet@greensheet.com. And keep those press releases coming to press@greensheet.com.

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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Spotlight Innovators:

North American Bancard | USAePay | Humboldt Merchant Services | Impact Paysystems | Electronic Merchant Systems