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Table of Contents

Lead Story

Thriving in a disruptive market - MLS strategies

News

Industry Update

Zaxby's breach under investigation

UBPS acquisitions further ambitious vision

AmEx restructuring, reimbursements force job cuts

Fed assesses Durbin effect on networks, banks

Features

SMEs and important changes to the EU data protection act

Bill Farmer
Mako Networks Ltd.

Research Rundown

ISOMetrics:
Fed analysis of post-Durbin effects on networks

Website mistakes to avoid

Selling Prepaid

Prepaid in brief

Using KYC to boost prepaid usage

Low fees may be lynchpin for tax refund card adoption

Views

Is prepaid usage a valid measure of banking status?

Patti Murphy
ProScribes Inc.

Top five reasons to sell POS systems

Brian Jones
Harbortouch

Is m-commerce at a cultural tipping point?

Rick Berry
ABC Mobile Pay Inc.

Education

Street SmartsSM:
Tack like a sailor to strengthen your sales

Jeff Fortney
Clearent LLC

Time to take inventory of your leadership stock

Dale S. Laszig
Castles Technology Co. Ltd.

Distancing your ISO from the pack through partnerships

Christopher Briller and Sean O'Neil
MerchantPro Express LLC

Fraudsters persisting in the new year

Nicholas Cucci
Network Merchants Inc.

Company Profile

Glazer_Kennedy Insiders Circle LLC

New Products

Say yes to global customers

Multicurrency processing
Pivotal Payments

Artificial intelligence pinpoints fraud

Kount AI platform
Kount Inc.

Inspiration

You think you've got it bad

Departments

GS 10 Years Ago

Readers Speak

Resource Guide

Datebook

Miscellaneous

2013 events calendar

Skyscraper Ad

The Green Sheet Online Edition

January 28, 2013  •  Issue 13:01:02

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Zaxby's breach under investigation

Zaxby's Franchising Inc. disclosed it has experienced a data breach involving more than 100 of its locations. The Athens, Ga.-based chain of restaurants believes malware was used in the attack.

In a press release posted on its website, the company stated that "certain licensed locations have identified suspicious files on their systems that may have resulted in unauthorized access to credit and debit card information or have been identified by credit card processing companies as common points of purchase for some fraudulent activity."

Zaxby's also stated it had identified "suspicious files, including malware, on the licensees' computer systems at certain Zaxby's locations. Because those files could have been used to export guest names, and credit and debit card numbers, Zaxby's Franchising, Inc. informed appropriate law enforcement authorities of the potential criminal activity."

Zaxby's said it will continue to cooperate with law enforcement in investigating the situation. The company is also working with "all of its store locations to implement additional security measures to prevent further intrusions."

Breach could have been prevented

In response to the breach, Mark Bower, Vice President, Product Management at Voltage Security, said, "These days, there's absolutely no need for merchants or franchises to store credit, debit and member information without protecting the data itself, using what's called data-centric security."

He noted that threats of malware are well-known and have compromised numerous retailers. "That's why leading payment processors offer solutions to eliminate this risk with point to point encryption (P2PE) and tokenization solutions - turning the high-value payment and identity data the attackers are after (the gold), into straw."

Bower advised merchants to "talk to their acquirers about the availability of point to point encryption and tokenization capabilities as part of their offerings to help prevent inevitable payment card data breaches if they are still storing credit card details today."

Bower added that merchants who also handle sensitive data, including Social Security numbers, names and addresses, should consider applying data-centric security for that data, too, in order to "reduce the risk of fines, public notifications and losing customer loyalty if their data is compromised. Today, it's a lot easier than you think to avoid being the next breach victim." A list of Zaxby's locations affected by the breach can be found at https://dataprivacyinformation.com/index_2.html .

For additional news stories, please visit www.greensheet.com and click on "Read the Entire Story" in the center column below the latest news story excerpt. This will take you to the full text of that story, followed by all other news stories posted online.

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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North American Bancard | Harbortouch | USAePay | IRISCRM.COM | Humboldt Merchant Services