From the beginning of my business as an ISO, I believed that every merchant needed to be educated concerning the card Association rules and regulations, including becoming compliant with PCI [the Payment Card Industry Data Security Standard].
In 2004, I created a PCI awareness program for our merchants (all level 4). We took a proactive approach by providing each of our merchants with the self-assessment survey to complete and return to our office.
We include the survey in our setup packages for new merchants and discuss it during the installation training.
Simply stated, it is the responsibility of the ISO community to keep our merchants informed and to help protect the payments system from abuse. We need to work with our merchants to educate them.
Salespeople need to look at PCI as an opportunity. PCI is a great way to get back in the merchant's door, increase customer retention, increase income by selling PCI-compliance products and obtain more leads.
A recent sales presentation said that "by 2009, one in four countertop terminals will be wireless." The Green Sheet was cited as the source, but I can't seem to find the information. Can you help me?
TowerGroup Inc., a MasterCard Worldwide-owned research and consulting firm, is the source of that data, which we cited in the article "A primer on wireless POS" (The Green Sheet, Feb. 13, 2006, issue 06:02:01).
TowerGroup ... predicts that handheld and countertop wireless devices will account for nearly one in four new POS terminals delivered in the United States by 2009.
You can find this article online at www.greensheet.com/gs_archive.php?issue_number=060201&legacy=1.
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The article "Merchant cash advance companies on the offensive" (By Patti Murphy, The Green Sheet, July 23, 2007, issue 07:07:02) listed an incorrect URL for downloading a copy of AdvanceMe Inc.'s white paper, Know Your Customer and Other Guidelines for Responsible Merchant Cash Advance Providers.
The correct URL is www.mcabestpractices.com. We regret the error.
The Green Sheet Inc. is now a proud affiliate of Bankcard Life, a premier community that provides industry-leading training and resources for payment professionals. Click here for more information.
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