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Table of Contents

Lead Story

Oct. 1, 2011: D-Day for debit cards?


Industry Update

New Visa, MasterCard rates take effect

Heartland offers Durbin impact insights

Operation Swiper succeeds, cyber theft continues

World payments growing in recession

Trade Association News


An interview with Douglas Bergeron

Ken Musante
Eureka Payments LLC

Underbanked in America

Patti Murphy
ProScribes Inc.

Research Rundown

Helping to expand services while minimizing costs

Square versus the payments world

Tim McWeeney

Payroll and gen Y

Excelling at social media marketing

Selling Prepaid

Prepaid in brief

First Data powers prepaid for Google Wallet

Prepaid spot-on for incentives


Merchants lack focus, fraud eats profits

Patti Murphy
ProScribes Inc.


Street SmartsSM:
Vertical market tradeshows hold many helpful surprises

Bill Pirtle
MPCT Publishing Co.

Fraud's twists and turns in 2011

Nicholas Cucci
Network Merchants Inc.

Customer longevity in the new commerce chain

Dale S. Laszig
Castles Technology Co. Ltd.

Steps toward efficient IRS 1099-K reporting

Troy Thibodeau
Convey Compliance Systems Inc.

Company Profile

Lead Source Call Center

New Products

A complete online payment center

Transaction Express
TransFirst LLC

Cloud-based POS comes in three flavors

Moneris Solutions Inc.


It really is about you



Resource Guide


A Bigger Thing

The Green Sheet Online Edition

October 24, 2011  •  Issue 11:10:02

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World payments growing in recession

The global payments industry is robust and growing even through the worldwide recession, according to a study released in September 2011. The World Payments Report 2011, the seventh annual study sponsored by U.K. companies Capgemini S.A. and the Royal Bank of Scotland PLC, as well as by the European Financial Management Association, looked at trends in payment volumes and the payment tools used by the industry. It also studied regulatory and industry changes driving change in the industry and successful strategies for coping in the resulting new environment.

"Payments have weathered the economic crisis well: the volume of noncash payments globally continued to grow in 2009, albeit at a more modest pace than in recent years," the paper said. "Initial data suggests the growth in volumes picked up again in 2010, but several external and internal factors are driving banks and forcing transformation in the industry."

ISO impact

The report said the impact of the shifting regulatory environment, the rapidity of technological change, the standardization of the industry and the blurring of lines among traditional payment transactions will significantly impact ISOs. It also stated that ISOs and merchant level salespeople (MLSs) must learn to specialize and rely more on their "ability to build a distinctive set of products and services."

The report said it is likely the industry will eventually sort itself into companies that sell wholesale processing services and companies that focus on merchant level sales "since few are likely to have the scale, capabilities, strategic ambition or will to pursue both ends of the value chain as it disaggregates."

In addition, the report predicted a wholesale shift in the way banks, processors and ISOs will do business and concluded consolidation of the processing industry is "inevitable" because only a few large banks will have the capacity for this task.

Emerging trends

The study found that the trends driving change include:

The report also indicated ISOs and MLSs may be better positioned than banks to leverage technology and harness it to customer needs.

Deeper analysis

The World Payments Report 2011, based on data collected in 2009 and including preliminary data from 2010, also found the global volume of noncash payments (direct debit, credit transfers, cards and checks) grew 5 percent in 2009, to 260 billion transactions. However, the rate of volume increase is slowing despite the predicted double-digit payment volume growth for most of the world's major markets.

Additionally, the report found the use of credit and debit cards continues to grow worldwide, with transaction volumes up 9.7 percent. And while cards remain the payment method of choice for more than 40 percent of the market, the average value per credit card transaction continues to fall.

The report also stated that mobile and Internet commerce growth continues to skyrocket; by 2013, e-payments are expected to reach 30.3 billion transactions while m-payments are projected to reach 15.3 billion. In addition, government use of e-payments is speeding the move to noncash payments in developed countries, and standardization is making it harder for competitors to differentiate products and services, which has forced businesses to find differentiators in other business processes, such as in distribution and production.

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Spotlight Innovators:

North American Bancard | Simpay | USAePay | Impact Paysystems | Board Studios