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Table of Contents

Lead Story

New moves for more mojo in '09


Industry Update

Online shoppers stay the course

Morgan Stanley sues Discover

TARP eases AmEx woes

Is TALF on target?

RBS staves off hackers

Shift4 podcast available


Mt. Snow clear for summit

Getting smart about contactless

Industry Leader

Paul Martaus –
The go-to guy

Selling Prepaid

SellingPrepaid now in print

Prepaid in brief

Going boldly into m-commerce

Achieve wellness with rewards

A new outlook for the unbanked


How to preserve self-regulation

Biff Matthews
CardWare International

A countertop tonic for recession blues

Bulent Ozayaz

Changes afoot, challenges ahead

George Sarantopoulos
The Access One Group


Street SmartsSM:
Become an enterprising networker

Jason Felts
Advanced Merchant Services Inc.

The new age in customer retention

Christian Murray
Global eTelecom Inc.

Rising above recession: 10 tips

Curt Hensley
CSH Consulting

PCI, an aspect of PII

Ross Federgreen, Ken Musante and Theodore Svoronos

PCI: What to hope for in 2009

Tim Cranny
Panoptic Security Inc.

Weathering the coming payment storms

Jeff Fortney
Clearent LLC

Company Profile

Charge Card Systems LLC

New Products

Seek profitable harbor with POS

Harbortouch POS Systems
Company: United Bank Card Inc.

Securing data on the edge

Cipher Security Module
Company: Semtek Corp.


Beyond resolutions

Beyond resolutions



Resource Guide


A Bigger Thing

The Green Sheet Online Edition

January 12, 2009  •  Issue 09:01:01

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Rising above recession: 10 tips

By Curt Hensley

One of the things I love about the merchant services industry is its entrepreneurial nature. Bright leaders come up with new ideas and venture out on their own to make them work. But in today's financial climate, it's easy for even the best company owners and their management teams to be fearful about the future.

This article offers 10 strategies for thriving amid turbulent economic times. One of the best ways I've found to implement these strategies and stay on course is to hire a coach who is well-versed in transformational leadership.

Our company has been using Dr. Cleve Stevens from Owl Sight Intentions for some time; his coaching keeps us focused on our responsibility to make a difference with our employees and within the payments community.

As a recruiting firm serving this industry, we are fortunate enough to see the companies that practice these strategies and aren't paralyzed by fear of what might happen. Several companies are aggressively moving forward and taking advantage of new resources that this economy provides.

By following these basic time-tested methods, you can assure your success in good times and bad. You can also have a positive effect on all those around you and create the energy necessary to turn things in a positive direction, even in this recession.

Curt Hensley is the founder, Chief Executive Officer and President of CSH Consulting, a recruiting firm exclusively focused on the payments industry. He and his leadership team have over 50 years of combined experience recruiting in the merchant acquiring arena. They have placed over 1,200 payments industry professionals since their inception eight years ago. Contact Curt at 480-315-8800 or

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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Spotlight Innovators:

North American Bancard | Simpay | USAePay | Impact Paysystems | Board Studios