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Table of Contents

Lead Story

New moves for more mojo in '09

News

Industry Update

Online shoppers stay the course

Morgan Stanley sues Discover

TARP eases AmEx woes

Is TALF on target?

RBS staves off hackers

Shift4 podcast available

Features

Mt. Snow clear for summit

Getting smart about contactless

Industry Leader

Paul Martaus –
The go-to guy

Selling Prepaid

SellingPrepaid now in print

Prepaid in brief

Going boldly into m-commerce

Achieve wellness with rewards

A new outlook for the unbanked

Views

How to preserve self-regulation

Biff Matthews
CardWare International

A countertop tonic for recession blues

Bulent Ozayaz
VeriFone

Changes afoot, challenges ahead

George Sarantopoulos
The Access One Group

Education

Street SmartsSM:
Become an enterprising networker

Jason Felts
Advanced Merchant Services Inc.

The new age in customer retention

Christian Murray
Global eTelecom Inc.

Rising above recession: 10 tips

Curt Hensley
CSH Consulting

PCI, an aspect of PII

Ross Federgreen, Ken Musante and Theodore Svoronos

PCI: What to hope for in 2009

Tim Cranny
Panoptic Security Inc.

Weathering the coming payment storms

Jeff Fortney
Clearent LLC

Company Profile

Charge Card Systems LLC

New Products

Seek profitable harbor with POS

Harbortouch POS Systems
Company: United Bank Card Inc.

Securing data on the edge

Cipher Security Module
Company: Semtek Corp.

Inspiration

Beyond resolutions

Beyond resolutions

Departments

Forum

Resource Guide

Datebook

A Bigger Thing

The Green Sheet Online Edition

January 12, 2009  •  Issue 09:01:01

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Online shoppers stay the course

According to market research firm comScore Inc., online consumer spending patterns for the 2008 holiday shopping season exceeded industry projections. The year's transaction volumes kept pace with 2007 and soundly beat spending figures for 2006. The company said Web surfers cut back somewhat with online spending this year. But retailers reported $25.5 billion in holiday sales, down only 3 percent from 2007.

This is the first time online spending during the November and December holiday shopping season has fallen since the reporting firm began tracking e-commerce sales in 2001.

EBay Inc. led Internet retailers in consumer traffic, garnering 85.4 million visitors during the first three weeks of December. And Amazon.com Inc., in its fourteenth year of operation, noted that the 2008 holiday season was the best ever for the company. Amazon sites generated 76.2 million visitors, up 7 percent from the previous year. On Dec. 15, over 6.3 million items were ordered via Amazon.com worldwide, a record-breaking 72.9 purchases per second.

Cash-based coming on strong

Also, the credit crunch caused a shift to cash-based consumer payments. Javelin Research estimates that in the next five years online credit card purchases will decrease nearly 20 percent. However, the study, entitled Online Retail Payments Forecast, projects that other online payment methods, including retailers' private-label, closed loop cards, as well as prepaid cards, will see 23 percent and 42 percent annual volume increases, respectively.

"While overall total retail sales are down in the 5.5 percent to 8 percent range for November and December, there were quite a few signs of relative strength," said Michael McNamara, Vice President of Research and Analysis for macro-economic reporting firm SpendingPulse. "However, e-commerce sales remain comparatively healthy, and the grocery, merchandise and restaurant sectors helped to keep total declines in the single digit range for all commerce."

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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Spotlight Innovators:

North American Bancard | USAePay | Super G Capital LLC | Humboldt Merchant Services | Impact Paysystems | Electronic Merchant Systems