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Table of Contents

Lead Story

The payments journey: From point of sale to points of commerce - Part 3

Dale S. Laszig

News

Industry Update

New Briefs

Views

ACH volume tops 25 billion, faster payments advance

Patti Murphy
ProScribes Inc.

Education

Street SmartsSM:
Finding the right ISO partner

Aaron Nasseh
Finical Inc.

Keep customers happy, improve your bottom line

Mike Ackerman
DigiPay Solutions Inc.

One. Thing. At. A. Time.

Jeff Fortney
Clearent LLC

Help merchants keep travel sales sky high and fraud grounded

Don Bush
Kount Inc.

Company Profile

Platinum Choice Bancard LLC

New Products

EMV-certified, semi-integrated mobile payment solution

Infinea
Infinite Peripherals

Inspiration

Persist, but pay attention

Departments

Letter from the editors

ReadersSpeak

Resource Guide

Datebook

A Bigger Thing

The Green Sheet Online Edition

May 08, 2017  •  Issue 17:05:01

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New Briefs

Editor's Note: Following are excerpts from news stories we've covered recently. For the full stories and additional breaking industry news posted on our home page, please visit www.greensheet.com/breakingnews.php?flag=previous_breaking_news.

Pressures mount for IT security pros

According to the Trustwave Holdings Inc. annual 2017 Security Pressures Report, the task of securing organizations has become even more complex as internal and external forces exert pressure to close cybersecurity vulnerability gaps. For the report, 1,600 full-time IT professionals were surveyed from enterprises averaging 4,267 employees based in the United States, Canada, United Kingdom, Australia, Singapore and Japan. "Attacks have become more targeted," said Chris Schueler, Senior Vice President of Managed Security Services at Trustwave. "We've seen in the past 12 months, with a lot of the cases we work and clients we secure that the attacks are very targeted to the corporation. They know the people that may be opening up email, not just broadcasting email, and they follow up with a phone call to that same individual to encourage them to open the email."

Apple leads in U.S. crawl toward contactless mobile payments

Apple appears to have the lead in mobile contactless payments, for now. But the race for tap-and-go payment dominance has only just begun, and as a bevy of recent reports suggest this may be a long race. New data from Juniper Research Ltd., a U.K.-based financial technology market research firm, shows consumers using the Apple Pay mobile app now top 86 million, in a show of dominance over other leading contactless apps, including Samsung Pay and Android Pay. Juniper expects that by the end of this year, the total of OEM contactless payment app users will surpass 150 million worldwide.

New day, new chapterfor iPayment

Recent events at iPayment Inc. reflect a fresh start for the payment processing brand, which was established in 1999. In addition to closing a comprehensive refinancing package April 11, 2017, senior management introduced a series of initiatives designed to reinvigorate the Westlake Village, Calif.-based company following recent setbacks. As they prepare for the upcoming partner conference in May 2017, employees and partners say they are looking ahead to a bright future. "For the past four years, iPayment has dealt with too much debt, internal turmoil and external news as former managers were indicted for securities fraud," said O.B. Rawls IV, Chief Executive Officer and President of iPayment. "With that history behind us, we're looking forward again, with a strong management team, decreased debt and a leverage ratio on par with other Super ISOs."

Wells Fargo, PayPal partner for mobile payments

Wells Fargo & Co. debit and credit cardholders will soon be able to use PayPal to make purchases with Android phones at the POS. Participating merchants' payment terminals must be enabled to accept near field communication payments. The potential reach is wide; currently, millions of merchants can accept payments via PayPal. "We're looking to enable payments for our customers' mobile-driven lives, and this upcoming capability allows us to further engage the millions of Wells Fargo customers who use their debit and credit cards on PayPal to seamlessly make mobile and online, and now in-store, purchases," said Jim Smith, Executive Vice President and Head, Virtual Channels at Wells Fargo.

Facebook Messenger bots emerge in commerce

A year after launching the Messenger Platform, Facebook unveiled version 2.0 at the mid-April F8 Facebook Developer Conference held in San Jose, Calif. One notable difference at this year's conference was heightened activity within the financial community to integrate Messenger customer engagement and commerce initiatives. Over 1.2 billion people globally use the Messenger app each month, according to Facebook.When the instant messaging and chat platform initially rolled out, developers gained access to Facebook's Wit.ai Bot Engine, which converts natural language into structured data for automating conversations using artificial intelligence (AI). The bot engine apparently becomes more intelligent with each interaction. For businesses, the service provides automated response tools to more efficiently interact with customers.

Experian study finds increased ecommerce fraud

A new study by Experian Information Solutions Inc. found a 33 percent increase in ecommerce fraud in 2016, compared with the previous year. The findings were consistent with Experian's forecasts and not surprising to security analysts. Analyzing millions of ecommerce transactions, researchers concluded certain geographical regions were hot spots for cybercriminals. Miami, Houston, and South El Monte, Calif., earned the dubious distinction of being top-ranked cities for fraud. The states with the highest concentration of billing and shipping fraud were Delaware, Oregon and Florida, company representatives stated. They also attributed a record number of data breaches in 2016 to vulnerabilities in security infrastructures.

Renewed interest in money order fraud

What's old is new again, even in payments. A pair of indictments handed down in April by the Brooklyn District Attorney, in New York City, shows fraudsters are still attracted to check scams. The two indictments alleged that fraud involving money order transactions totaling close to a half million dollars took place over the course of several years.

The alleged fraudsters, nine in all, are accused of taking advantage of recent innovations, like mobile check deposit, and availability schedules that can, at times, provide customers with access to funds from deposits before deposited items are deemed fraudulent.

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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Spotlight Innovators:

North American Bancard | USAePay | Humboldt Merchant Services | Impact Paysystems | Electronic Merchant Systems