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Table of Contents

Lead Story

The payments journey: From point of sale to points of commerce - Part 3

Dale S. Laszig

News

Industry Update

New Briefs

Views

ACH volume tops 25 billion, faster payments advance

Patti Murphy
ProScribes Inc.

Education

Street SmartsSM:
Finding the right ISO partner

Aaron Nasseh
Finical Inc.

Keep customers happy, improve your bottom line

Mike Ackerman
DigiPay Solutions Inc.

One. Thing. At. A. Time.

Jeff Fortney
Clearent LLC

Help merchants keep travel sales sky high and fraud grounded

Don Bush
Kount Inc.

Company Profile

Platinum Choice Bancard LLC

New Products

EMV-certified, semi-integrated mobile payment solution

Infinea
Infinite Peripherals

Inspiration

Persist, but pay attention

Departments

Letter from the editors

ReadersSpeak

Resource Guide

Datebook

A Bigger Thing

The Green Sheet Online Edition

May 08, 2017  •  Issue 17:05:01

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Letter from the editors

Our three-part series on the payments journey ‒ from payment acceptance to commerce enablement ‒ wraps up in this issue. We appreciate the positive feedback you've given us on the first two articles. And we hope you find just as much value in the third installment herein, which reveals insights industry experts shared when we went behind the scenes to speak with innovative designers and developers who are nurturing tomorrow's technologies.

You'll find more insights and advice from industry experts throughout the issue, as well. As usual, our fine contributing writers have addressed areas of vital concern to the industry's feet on the street: why finding the right ISO partner matters, along with assumptions to examine and tips on how to avoid common pitfalls in the ISO selection process; why it's wise to focus on just one thing at a time in all areas, including your payments biz; threats merchants in the travel industry will face from fraudsters this summer and how to help your clients combat them; how to keep your merchant customers happy to foster longevity and thereby improve your bottom line; and data showing why that automated clearing house system may finally be reaching its stride.

We post breaking news on our home page, www.greensheet.com, throughout each week, and this issue's news section provides highlights of what we've covered lately. Stories delve into the mounting pressures on IT professionals, a new mobile payments partnership between PayPal Inc. and Wells Fargo & Co., a new customer service role for Facebook Messenger bots, a report by Experian on increased ecommerce fraud, renewed interest in money order fraud, and stepped up law enforcement actions and the tough sentence imposed on a notorious Russian hacker.

Also included are new product and company profiles, as well as briefs on new developments and milestones in the industry, including individual honors, patent awards, company expansions, product trials, initiatives and campaigns, executive appointments, acquisitions, partnerships, and research. One encouraging research item came from Wells Fargo, which found that 81 percent of U.S. companies expect higher international business activity over the next 12 months; 68 percent expect international revenue increases.

Are you optimistic about your business prospects this year? Why or why not? Share your thoughts and concerns with us at greensheet@greensheet.com. And we will always welcome your press releases to press@greensheet.com.

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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Spotlight Innovators:

North American Bancard | USAePay | Humboldt Merchant Services | Impact Paysystems | Electronic Merchant Systems