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Table of Contents

Lead Story

Healthy relationships build vibrant businesses

Dale S. Laszig


Industry Update

Fed accelerates fast payments in 2017

Payments industry addresses ADA compliance

OCC considers controversial fintech charter

Retail, payments find unity at NRF 2017


Emerging markets fuel smart-device surge


Mobile and the democratization of banking, payments

Patti Murphy
ProScribes Inc.

Interview with industry pioneer Bill Melton

Brandes Elitch
CrossCheck Inc.

Payment trends for 2017

Kirsty Tull
BillPro Pty Ltd.


Street SmartsSM:
Understanding merchant processing

John Tucker
1st Capital Loans LLC

Know the risks before processing overseas

Theodore F. Monroe
Attorney at Law

Lessons from the past that apply today

Jeff Fortney
Clearent LLC

Your EMV transition: It gets better

Bob Olson and Naga Jagadeesh

Company Profile

Electronic Payments Inc.

New Products

Enterprise-scale, adaptable mPOS solution

iSMP4 Companion
Ingenico Group

Self-service payout solution for global ecommerce

Hyperwallet Pay Portal
Hyperwallet Systems Inc.


Letter from the editors

Readers Speak

Resource Guide


A Bigger Thing

The Green Sheet Online Edition

February 13, 2017  •  Issue 17:02:01

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Lessons from the past that apply today

By Jeff Fortney

Friends and family often think I live in the past. It may be because I like to watch old movies, many in black and white. I still enjoy old game shows, too, like I've Got a Secret and What's My Line. I listen to the Seriously Sinatra station on Sirius Satellite Radio, and I watch Perry Mason daily when possible.

But it would be wrong to say I live in the past simply because I enjoy the entertainment from times gone by. My favorite statement is still, "He who does not learn from the past is doomed to repeat it." Life lessons help build who we are and help prevent us from making the same or similar errors.

In truth, I am an optimist. In my eyes, optimists look forward with excitement to the good that is to come. It would not be possible for me to look back and say it was a better time or a better world (although I would say the entertainment was quite good).

But even optimists have to be realistic, too. To me, the future is ripe with opportunities. However, no matter how optimistic you are, there will be challenges and hurdles to those opportunities. By reflecting on lessons learned from history, we can overcome those challenges, hurdles and, in some cases, significant roadblocks.

Five points to remember

Here are several lessons from the past that if not remembered can and will disrupt your future success.

Many others lessons learned can be applied today, and I am sure you can think of some right now. But the most important lesson learned is one I recommend at the beginning of every year: avoid falling back into bad habits. Make this the year you let go of old, detrimental habits, like selling price, forcing something to fit when an alternative would work better, and inadvertently misleading merchants. You will find yourself happier and wealthier.

Jeff Fortney is Vice President, ISO Channel Management with Clearent LLC. He has more than 17 years' experience in the payments industry. Contact him at or 972-618-7340. To learn about how Clearent can help you grow faster and go further, visit

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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USAePay | Impact Paysystems | Electronic Merchant Systems | Inovio | Board Studios, Inc.