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Table of Contents

Lead Story

Healthy relationships build vibrant businesses

Dale S. Laszig

News

Industry Update

Fed accelerates fast payments in 2017

Payments industry addresses ADA compliance

OCC considers controversial fintech charter

Retail, payments find unity at NRF 2017

Features

Emerging markets fuel smart-device surge

Views

Mobile and the democratization of banking, payments

Patti Murphy
ProScribes Inc.

Interview with industry pioneer Bill Melton

Brandes Elitch
CrossCheck Inc.

Payment trends for 2017

Kirsty Tull
BillPro Pty Ltd.

Education

Street SmartsSM:
Understanding merchant processing

John Tucker
1st Capital Loans LLC

Know the risks before processing overseas

Theodore F. Monroe
Attorney at Law

Lessons from the past that apply today

Jeff Fortney
Clearent LLC

Your EMV transition: It gets better

Bob Olson and Naga Jagadeesh
ThoughtFocus

Company Profile

Electronic Payments Inc.

New Products

Enterprise-scale, adaptable mPOS solution

iSMP4 Companion
Ingenico Group

Self-service payout solution for global ecommerce

Hyperwallet Pay Portal
Hyperwallet Systems Inc.

Departments

Letter from the editors

Readers Speak

Resource Guide

Datebook

Skyscraper Ad

The Green Sheet Online Edition

February 13, 2017  •  Issue 17:02:01

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Letter from the editors

Relationships. It's impossible to envision anyone succeeding in the payments world without being able to build solid relationships with merchants and partners alike. Sometimes merchant level salespeople (MLSs), ISOs and super ISOs have legitimate gripes to be worked out, but in today's complex world of merchant services and ever evolving payment transactions, industry stakeholders are actually working together very well.Many payment pros have established policies and procedures that nurture their working relationships. This issue's lead article presents viewpoints from industry veterans who have gained wisdom on how to prioritize the health of their professional relationships in practice.

A type of relationship that may be novel to many U.S.-based ISOs and MLSs is one that facilitates processing with an overseas processor. Those serving merchants in verticals that are typically hard to place sometimes establish relationships with processors based outside of U.S. borders. For this issue, one of our contributing writers outlined the risks to consider carefully before embarking on this type of arrangement. Other topics explored by industry experts in this publication include how lessons learned from history can help present-day payment pros overcome challenges, hurdles and, in some cases, significant roadblocks; how to employ frameworks to make the EMV transition easier, faster, safer and cheaper; merchant processing basics for MLSs; key payment trends in 2017; and the far-reaching contributions of one payment pioneer.

In the news, we covered progress made by the Faster Payments Task Force; the call for merchants to become compliant with the ADA; controversy regarding the OCC's considering fintech banking charters; and highlights from the National Retail Federation's recent 2017 show. We've also included briefs on the CFPB's action against Mastercard and UniRush one day after Green Dot heralded its intention to acquire UniRush; an extension of the Fed's cyber risk comment period; JetPay's fulfillment of a settlement with Merrick Bank; and more.

In addition, you'll find herein new product and company profiles, as well as updates in the mobile sphere, awards and other company milestones, new partnerships and acquisitions, industry research, and executive appointments.

How is your business doing in 2017? Are there areas of payments you'd like us to delve into further? Remember, we are here as a resource for the industry's feet on the street. What can we do to help you thrive in your career? Let us know at greensheet@greensheet.com, and continue to send you news to press@greensheet.com.

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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