It is human nature to fall into familiar patterns. After all, routine brings order and purpose to our lives. But operating on autopilot at work has its shortcomings and may be detrimental in the pursuit of goals.
The problem is that acting on autopilot at work doesn't allow innovative, out-of-box thinking to rise to the surface, producing ideas that, if acted upon, could open new revenue channels and increase merchant retention. For many payment professionals, innovation has been the bread and butter by which progress is marked.
The next time routine habit creeps in and halts progress toward your goals, take time to reflect. And to help jumpstart your thinking, follow these short, simple tips from author Mona Patel's new book, Reframe: Shift the Way You Work, Innovate and Think:
According to Patel, the four steps detailed above have helped many Fortune 500 companies get out of financial ruts, so why not apply them the next time you find yourself stuck in autopilot without any resolution in sight? 
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