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Table of Contents

Lead Story

EMV, four months on

Patti Murphy

Thicken that skin

News

Industry Update

FTC takes on big data

U.S. adds six Russian banks to OFAC banned list

MasterPass joins Wal-Mart payment mix

New DOT standards reach airport kiosks

Features

The automated ISO

Phablet popularity soars this holiday season

Felix Richter
Statista Inc.

Smarthphone-driven commerce

Views

Choice not chance

Dale S. Laszig
DSL Direct LLC

Will we be Uberized?

Ken Musante
Eureka Payments LLC

Education

Street SmartsSM:
Facts and figures of the MLS

Jeffrey I. Shavitz
TrafficJamming LLC

The M&A market 2016: 10 things to know to best position your business

Adam Hark
MerchantPortfolios.com

Real capabilities of tokenization in mobile payments

David Poole
myPINpad

Termination: The end or a new beginning?

Adam Atlas
Attorney at Law

The high-risk merchant services opportunity

Matt O'Shea
National Bank Services

The time is right for second generation P2PE

Ruston Miles
Bluefin Payment Systems LLC

Company Profile

Flywire

New Products

Holistic approach to cybersecurity

Next Generation Security Assessment Services
Redhawk Network Security LLC

Future-proof, obsolescence-free POS

Infinity
CardWare International Inc.

Departments

Letter From the Editors

Readers Speak: Much ado about faster payments

Boost Your Biz:Earn respect with your website

ISOMetrics:Online retailer status update

GS Book Notes:Powerful presence, powerful stories

Resource Guide

Datebook

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The Green Sheet Online Edition

January 25, 2016  •  Issue 16:01:02

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GS Book Notes:Powerful presence, powerful stories

Stellar communication skills are integral to presentations that capture merchants' attention and motivate them to sign on the bottom line. The first of two books highlighted in this issue's Book Notes explores aspects of communication that go beyond words; the second offers stories that can help make presentations sizzle.

Presence: Bringing Your Boldest Self to Your Biggest Challenges By Amy Cuddy

Have you ever been thrown off your game by a particularly challenging merchant and later wished you could do the whole meeting over? Harvard professor Amy Cuddy suggests in her book Presence (Little Brown & Co.) that we can all tap our personal power to transform situations that ordinarily make us feel anxious. By drawing on this power, we can achieve "presence," that is a state in which we aren't worried about the impression we're making on others. Cuddy, whose TED talk about "power poses" has been viewed by millions of people worldwide, believes that we can achieve a dramatic inner transformation by making small changes in our behavior, body language and outlook.

The book presents the science behind Cuddy's methods and offers techniques to help overcome fear in high-pressure moments, perform optimally and empower others to do the same. It also contains stories of individuals who have applied the techniques to better their lives.

99 Inspiring Stories for Presentations: Inspire your Audience & Get your Message Through By Barry Powell

Do you want to add sparkle to your presentations this year? How about using arresting short stories? In 99 Inspiring Stories for Presentations, author Barry Powell compiled compelling stories told by accomplished public speakers, because good stories are memorable and make people care. If you just load people with information, they may be impressed with your knowledge, but they are also likely to become overwhelmed and not emotionally involved.

This collection, published via CreateSpace, includes stories told by bestselling writers, as well as business and spiritual leaders. The author selected them to help people deliver outstanding presentations even to tough audiences, convey messages effectively, inspire and motivate others to take specific actions, and become respected public speakers. Telling good stories also helps people shine at networking events and social gatherings.

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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