As members of the payments community, we are benefiting immensely from technological innovations that have occurred and continue to occur at a rapid pace. Who among us envisioned hand-held, line-busting POSs 20 years ago? Who grasped the wealth of data even small ISOs would be able to help merchants use to their competitive advantage? Who knew Silicon Valley startups would be knocking on our collective door, ready to collaborate to mesh payments and tech expertise in new ways?
Sometimes, however, the tools that were supposed to make our lives easier and more productive make life more cumbersome. Do you ever feel like your mobile devices make you too available, that you never have a minute of downtime, that your merchant customers will be miffed if you don't respond immediately to their text or voicemail messages? Indeed, incessant digital input can cause you to be constantly responding instead of strategizing, planning and executing.
Following are five habits that cause us to misuse rather than effectively employ technology. If you recognize yourself in any of these, strive to remedy them in 2016:
You probably thought of other time-wasting habits you'd like to eliminate as you read through this list. If so, what can you do to shift your behavior in a more productive direction in the coming year? The point is to control technology and not let it control you.
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