The Green Sheet Online Edition
September 08, 2014 • Issue 14:09:01
Smart merchant technology
Payment processor and technology services provider CardConnect recently launched CardConnect Merchant Center. The online portal is designed to allow merchants to track and manage all of their deposit, authorization, settlement, funding, chargeback, statement and other payment-related activities in real time.
"We are dedicated to having the CardConnect Merchant Center become the next wave of payment processing," said Jeff Shanahan, President and Chief Executive Officer at CardConnect. He added that managing payments should not be a complicated process.
In developing the portal, one of CardConnect's chief priorities was to reduce critical gaps in data. "Merchants need to know how and when they are getting paid, but most reporting tools fall short because they are overly complicated, convoluted and missing key pieces of data," said Robert Nathan, Chief Technology Officer at CardConnect.
The company pointed out that within the portal, CardConnect merchants are able to view and download detailed reports, and thus shorten the reconciliation process. "What the CardConnect Merchant Center does is take all of a merchant's transaction information, from every sales channel and location, and break it down into digestible reports," Nathan said. "Everything can be done in three clicks or less."
By linking all payment channels, merchants gain a clear view of transaction activity in card-present and card-not-present environments, including voids, refunds and receipts issued. Merchants can also set automatic account alerts to notify them whenever a chargeback occurs or a new statement becomes available. The portal can accommodate single- and multi-location merchants, and permissions can be configured on a per-user basis, the company said.
Additional benefits of CardConnect Merchant Center include:
- Detailed reporting and reconciliation functions and tools
- Transaction management across multiple payment channels
- Automatic account alert notification setup capabilities
- Premium add-on virtual POS, gateway and EMV device options
- Online green option that allows merchants to opt out of paper statement
For existing merchant clients, CardConnect Merchant Center is available at no additional charge. Current clients can activate their online accounts within the Merchant Center by visiting www.cardconnect.com/activate
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