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Table of Contents

Lead Story

2014: A promising year in payments – Part 2

News

Industry Update

XP end times not an issue for ATM ISOs

California EBT fee issue highlights ISO opportunity

Square makes bitcoin play

Equinox opens new chapter

Power to payments

Features

MasterCard: M-payments tipping point has arrived

ISOMetrics:
Mapping mobile, PC and tablet frontiers

Views

Springtime in Wine Country – and merchant services

Brandes Elitch
CrossCheck Inc.

Is same-day ACH in the cards?

Patti Murphy
ProScribes Inc.

Education

Street SmartsSM:
A Square peg in a round industry - part 1

Tom Waters and Ben Abel
Bank Associates Merchant Services

How to compose an employee handbook

Vicki M. Daughdrill
Small Business Resources LLC

A data security solution primer

Cynthia Bailey
The Idea People

App licensing for ISOs

Adam Atlas
Attorney at Law

Company Profile

Impact PaySystem

New Products

Free tablet program for SMBs

Mobility for contractors, service pros

Protection for online merchants

Inspiration

Observations from the payments Ferris wheel

Departments

Readers Speak

Resource Guide

Datebook

Skyscraper Ad

The Green Sheet Online Edition

April 28, 2014  •  Issue 14:04:02

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Inspiration

Observations from the payments Ferris wheel

Just in time for the Electronic Transactions Association's April 2014 annual tradeshow, the world's tallest Ferris wheel opened for business in Las Vegas. Called the "High Roller," the Ferris wheel stands almost 51 stories high and offers a spectacular view at night of The Strip in all its splendor.

The Ferris wheel is a symbol of change. As the wheel goes round and round, the passengers are at the bottom of the wheel one minute and at the top of the wheel the next. It is perhaps a little scary to think that you don't have control over the motion of the wheel. You might want to stay on top of the wheel – and on top of the world – but that's not how it works. The wheel turns independently of your desires.

But what you can count on is that if you are on the bottom of the wheel, you will soon be on top.

Turn, turn, turn

In the payments industry, the Ferris wheel is turning pretty quickly. New payment methods are supplanting the old and fortunes for upstart companies are rising as the prospects for more entrenched players are falling. And it may be that no matter how hard some legacy companies try to adapt to the changing landscape, their glory days are past because the wheel turns on its own accord.

But the one thing payment pros can control is their attitude toward change. You can dread the prospect of it or embrace it as an opportunity. Being on the tradeshow floor of Transact 14, opportunity was everywhere, as seemingly a million-and-one solutions were at your fingertips. And the presenters were energized when pitching their products and services.

Sure, it's natural to be nervous about the future. But that didn't stop conventioneers from making contacts, cementing partnerships and having an all around good time. It is because the tradeshow and its participants are focused on the future, not the past. Life is stressful, but the payments industry is keen on moving forward and making things happen.

Having a wheel of a time

We only learn when we experience contrasts. We can't know what hot water feels like if we haven't experienced cold. Conversely, we can't know how good it feels to be on top of the world unless we first know what it feels like to be on the bottom.

Serial entrepreneurs in the payments industry seem to understand this. Why else would they create successful businesses that would afford them to live comfortably the rest of their lives, then sell those businesses to start other ventures that may never pan out?

It is because they realize the Ferris Wheel of Life continues to turn, if they want it to or not. Like them, you have a choice. You can complain about how you never make enough money or your merchants are making your life difficult. Or you can enjoy the ride.

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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Spotlight Innovators:

North American Bancard | Harbortouch | USAePay | IRISCRM.COM | Humboldt Merchant Services