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Table of Contents

Lead Story

Diversification versus specialization: Which is better?

News

Industry Update

NetBank bubble bursts over mortgage loans

Feds propose rules on Internet gambling

Merchants give Congress their take on interchange

Kinks at the QSR drive-thru

Is the PCI DSS pie in the sky? The NRF's Hogan wants to know

Ontario nixes 'use it or lose it' gift cards

Features

The skinny on trade associations

U.K. banks push contactless tech, despite consumer demand for cash

Ron Delnevo
Bank Machine Ltd.

Views

The assault on interchange widens

Patti Murphy
The Takoma Group

Coping with the credit crunch

Biff Matthews
CardWare International

Clich├ęs, monsters and a dog named Spot

Education

Street SmartsSM:
Next stop: Tradeshows

Dee Karawadra
Impact PaySystem

Using e-mail effectively: Managing lists

Nancy Drexler
Marketing Moguls

Don't let security slide

Steve Schwimmer
Renaissance Merchant Services

PCI DSS implementation: A concise review

Robert Heinrich
Alpha Card Services Inc.

Dam spam with secure e-mail

Michael Petitti
Trustwave

The next ISO widow could be yours

Adam Atlas
Attorney at Law

Company Profile

Comstar Interactive

New Products

PIN protection for online purchases

PIN Debit Service
ATM Direct

A payment plug-in quick as a hare

Skipjack Payment Plug-in
Skipjack Financial Services, Inc.

Inspiration

Optimism is an inside job

Miscellaneous

POScript

Departments

Forum

Resource Guide

Datebook

Skyscraper Ad

The Green Sheet Online Edition

October 22, 2007  •  Issue 07:10:02

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Don't let security slide

By Steve Schwimmer

We all make small errors in judgment that have the potential to cost us big time _ simple lapses that allow personal data to fall into the wrong hands. And most people don't realize it until it is too late.

Those looking to gain unauthorized access to information have become very inventive. Thwarting their efforts requires following our industry's best practices and vigilant opposition. This includes taking simple precautions to bolster protection.

One insidious, clever way thieves steal information takes place as the days get shorter. Many people working at computers with the lights on and their window shades open are unaware that fraudsters could be monitoring them through the windows. Those who sit with their backs and screens facing the window are easy targets. Long-range viewing and recording devices can record every keystroke and screen.

From attending numerous industry events and speaking with colleagues, I have found many payment professionals agree the general masses don't "get it" when it comes to being vigilant with personal information. It behooves us to consistently educate our customers.

Preventive actions

Here are some reminders to pass along:

Always stay updated with the latest antivirus protections for your computer systems, consistently upgrade your systems, and do not open attachments or disks unless you know, and trust, who sent them.

Educate yourself on the ever changing requirements for handling and storing personal data. Educate customers on changes that pertain to their businesses, and help them understand and spot problems. Being knowledgeable about compliance issues and regulations will go a long way toward protecting you and your clientele.

Steve Schwimmer is President of the National Association of Payment Professionals. He has been serving the payment processing industry since 1991 and is the Long Island Director of Sales for Renaissance Merchant Services. Call him at 516-746-6363 or e-mail him at thevisaguy@516phoneme.com.

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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