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Table of Contents

Lead Story

Secrets of the Inc. honorees

News

Industry Update

Proposed interchange settlement: Judge approves, industry objects

Hurricane Sandy's huge impact

EMV on fast track

Harbortouch emphasizes training

Trade Association News

Features

Educational aid for the feet on the street

Selling Prepaid

Prepaid in brief

The gamification of rewards

FinCEN pushes for cross-border prepaid enforcement

Views

Consumer payments in a connected age

Patti Murphy
ProScribes Inc.

Smart ISO-MLS relationships

Jeff Brodsly
Chosen Payments

Education

Street SmartsSM:
Are you a 10?

Jeff Fortney
Clearent LLC

Differentiate yourself: Sell to the medical industry

Jeffrey Shavitz and Adam Moss
Charge Card Systems Inc.

Opportunities in RAN and private-label programs

Mustafa Shehabi
PayCube Inc.

How to propel merchants to shed comfortable habits

Rick Berry
ABC MobilePay Inc.

EMV: Game on!

Dale S. Laszig
Castles Technology Co. Ltd.

Have we missed the window for EMV?

Nicholas Cucci
Network Merchants Inc.

Company Profile

Keep in Touch Systems Inc.

Merchants Choice Payment Solutions

New Products

Helping merchants clinch the sale

Payday Express Plus
Secure Payment Systems Inc.

Capital resource for ISOs, MLSs

Residual cash advance program
ISO Advance

Inspiration

Thinking of starting an ISO?

Departments

10 Years ago in The Green Sheet

Forum

2012 - 2013 events Calendar

Resource Guide

Datebook

Skyscraper Ad

The Green Sheet Online Edition

November 26, 2012  •  Issue 12:11:02

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Hurricane Sandy's huge impact

Remarkable reports of courage and endurance came into The Green Sheet as acquirers in the region rode out Hurricane Sandy and its aftermath. Writing on GS Online's MLS Forum from Lakewood, N.J., in Ocean County, one of the hardest hit areas in Sandy's path, MAKETELINC reported many in his town were still without power and heat days after the storm struck, but they were still better off than towns just a few miles away.

"The boardwalks are gone," he noted. County officials reported Nov. 8, 2012, that four people died in Ocean County as a result of the storm.

MAKETELINC said he luckily didn't lose power, Internet or phone service, so he shared his office with two other businesses and his home with another family. "Thank God in our town no one died, although a few did get injured," he said. "The National Guard was patrolling the ghost areas where families evacuated due to damage or lack of power and heat." After the storm, hardships increased as temperatures at night fell below freezing and a storm out of the northeast dropped snow in the area.

Another eyewitness

CCNJ in Teaneck, N.J. said her town was also badly hit. "Slowly, parts of the town are coming back to where they seem more like normal; though voting is still significantly impacted by schools that don't have power and others that are still temporary emergency shelters," she reported.

CCNJ is Vice President of the Teaneck Chamber of Commerce and handled communications for that group during the storm. "The amazing thing about my community is how we all pull together in the wake of such devastation," she said, noting many shared their power generators and reached out in many ways to help their neighbors.

"As people began getting power back, the community started opening up their homes to strangers to allow others to have heat, shower, charging phones/laptops etc.," she said. "I can't talk too much more about this. The last week was literally hell for us dealing with the fallout and damages but we'll survive."

Happy news

Michael Nardy, Electronic Payments Inc. Chief Executive Officer, posted happy news on the Forum as Sandy's destruction was still being evaluated in Southampton, Suffolk County, on the south fork of Long Island, N.Y., where his company is headquartered.

"During the power outage of Sandy, my wife Heather (former Marketing Director for Comstar Interactive) and I were at Southampton Hospital," he said. "We welcomed Madison Fay Nardy into the world at 4:23 this a.m. She is a beautiful girl weighing in at 5 lbs. 11 oz. and measuring 18 inches. Mom did great. Baby is healthy and has been sleeping all day.

"For our clients wishing the best for EPI and our office and staff during the tumult of Sandy, many thanks! It means a lot to have the caring ISOs and agents that we do! Little did you know the CEO was in the hospital with his wife reading these emails and just unable to respond due to the weather and lack of Internet/power."

The economic impact

Regarding the storm's impact on business, CCNJ said, "I know I'll be taking the hit next month when I get my residuals."

MAKETELINC said many customers had reported problems with surged-out terminals; he expects to receive more such reports as power is restored. He also said the credit card network was not working, and finding cash was also a problem.

"My ISO is on Long Island, and many businesses still do not have power or phone service," AMSPROCESSING stated. "My November numbers are down 70 percent (about 80 percent of my business is on Long Island.) "Any biz by the water ... was completely decimated and might not ever return. Some merchants brought their terminals to my office today to process some transactions. It's been rough."

Industry responds with generosity, kindness

The payments industry responded to the disaster with generosity and concern. Here are Just a few examples:

The Green Sheet will continue to post press releases we receive about Hurricane Sandy relief efforts on our home page at www.greensheet.com.

For additional news stories, please visit www.greensheet.com and click on "Read the Entire Story" in the center column below the latest news story excerpt. This will take you to the full text of that story, followed by all other news stories posted online.

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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