The Green Sheet Online Edition
November 9, 2026 • 26:11:01
Industry Update
ANNOUNCEMENTS
Lynda Clarke wins Top 1% Leader of the Year award
Lynda Clarke, UK general manager at Nayax, received The Top 1% Leader of the Year award at The Top 1% Workplace Awards. The recognition honors her payments leadership and support for women and underrepresented talent. Since joining Nayax in August 2025, Clarke has introduced shared leadership responsibilities, regular employee meetings, expanded parental benefits and professional development opportunities. Her industry initiatives include mentoring, free coaching and workshops addressing women's experiences in male-dominated workplaces. Clarke previously held roles at Barclaycard, Elavon and Network International and served as chief operating officer at Tribe Payments.
FATF removes Bulgaria, DRC, Ivory Coast, Monaco from 'grey list'
The Financial Action Task Force removed Bulgaria, Ivory Coast, the Democratic Republic of Congo and Monaco from its grey list, citing progress addressing anti-money laundering and terrorism-financing deficiencies. Vietnam remains under increased monitoring, with FATF warning it could consider further steps without tangible improvements before its February plenary. Grey listing does not impose sanctions but can prompt closer transaction scrutiny by financial institutions. Napier AI's chief data scientist, Janet Bastiman, cautioned that country-risk ratings alone cannot capture shifting money laundering patterns. Iran, Myanmar and North Korea remain on FATF's blacklist for serious strategic deficiencies.
FPC releases guide on non-value messaging for instant payment
The U.S. Faster Payments Council published Operational Considerations for Non-Value Messages, a guide to managing messages that support instant payments without directly moving funds. Developed by its Operational Considerations Work Group, the resource covers requests for payments, fund returns and transaction information, along with remittance and administrative messages. It addresses operational workflows, fraud and risk management, regulatory compliance and technology integration, including differences between the RTP network and FedNow service. Building on earlier guidance for sending and receiving instant payments, the publication examines exception handling, operational readiness and coordination across teams. It is available through the FPC's Faster Payments Knowledge Center.
Impact PaySystem expands into Caribbean
Impact PaySystem now offers payment processing in the U.S. Virgin Islands and Puerto Rico, with the British Virgin Islands planned as its next Caribbean market. The expansion creates opportunities for ISOs and independent sales partners serving merchants in these territories, the company stated. CEO Dee Karawadra said Impact PaySystem aims to provide reliable, flexible payment services suited to local business needs while developing relationships with merchants and sales partners. The company welcomes inquiries from businesses in the U.S. Virgin Islands and Puerto Rico and from prospective partners. Details about British Virgin Islands availability will be announced as expansion plans progress.
OPay withdraws planned IPO
OPay withdrew its planned $304 million initial public offering on Oct. 30, 2026, following a regulatory inquiry in an undisclosed foreign jurisdiction. The payments company and its underwriters mutually agreed to terminate their underwriting agreement, preventing its American depositary shares from trading on the New York Stock Exchange as scheduled. The offering had been priced at $19 per share, valuing OPay at approximately $4 billion. OPay described the jurisdiction as immaterial to its core operations and said it expected a satisfactory resolution soon. The company said the development would not affect its operations, regulatory standing or customer service in Nigeria or other markets.
RESEARCH
FIS finds UK finance leaders back AI in cash management
FIS research found 90 percent of surveyed UK finance leaders had a business case for AI in cash and liquidity management, but only 71 percent could measure its value. On behalf of FIS, Opinium surveyed 100 senior finance directors at companies with annual revenue of at least £250 million ($335 million). Sixty-five percent of participants said investment decisions were sometimes made without a complete picture of available liquidity. Data security concerns limited AI adoption for 76 percent, while 72 percent cited accuracy, explainability or governance. Respondents prioritized automated reporting and reconciliation, consolidated cash visibility and better integration to strengthen their financial infrastructure.
Half of FIs surveyed said new tech rollouts caused problems for clients
A Go-Live Faster study found 51 percent of surveyed U.S. financial institutions experienced client-impacting problems following technology implementations, while 66 percent missed project deadlines and 46 percent exceeded budgets. Datos Insights surveyed 61 banks and credit unions with assets of $5 billion to $100 billion about commercial banking and payments modernization. Integration complexity, data migration and limited internal resources drove delays. Eighteen percent reported above-normal client attrition following migrations. Two-thirds rated their integration and user acceptance testing capabilities as adequate or worse. Seventy-nine percent used outside implementation support, while only 3 percent had fully incorporated AI into their testing processes.
LNRS: US financial services firms lose $5.47 for every $1 of fraud
U.S. financial services firms incur $5.47 in total costs for every dollar lost to fraud, up from $4 in 2021, according to the LexisNexis True Cost of Fraud Study 2026 North America. Respondents attributed 19 percent of U.S. fraud losses and 25 percent of Canadian losses to AI-generated techniques. Websites and mobile apps accounted for 69 percent of losses, while card transactions and account transfers represented 48 percent. Fifty-six percent of respondents said fraud prevention strategies increased customer churn. Organizations with mainly automated prevention programs reported greater effectiveness and improvements than those relying on manual processes. Integration complexity, limited expertise and data quality hindered AI adoption.
Pay by bank poised for growth in Europe, survey finds
A Token.io and Open Banking Expo survey found 59 percent of respondents considered recurring and one-click payments essential for pay by bank to compete with cards in Europe. Respondents identified subscriptions, bill payments and ecommerce as leading opportunities. Among participating banks and payment service providers, 72 percent and 87 percent, respectively, offered or accepted pay by bank. Sixty-one percent favored PSPs and gateways as merchants' sourcing channels. However, 45 percent of PSP respondents viewed open banking providers as a competitive threat. Findings also highlighted demand for POS acceptance, consistent consumer branding, and clearer rules for resolving disputes and allocating fraud losses.
Visa finds Americans quietly turning to AI for holiday shopping help
Visa's 2026 Holiday Spending Shift Survey found 54 percent of participants in the study had used AI for shopping tasks, up from 47 percent last year. Price comparisons, availability checks and discounts were leading uses. Separately, Visa's Trust Index found only 23 percent trusted generative AI to make payments on their behalf. The holiday survey polled more than 1,000 U.S. adults in late September. Three in 10 respondents expected to purchase gifts from overseas sellers. Nearly three in 10 reported being targeted by fraud last holiday season, while three-quarters had changed shopping behaviors, including strengthening authentication, avoiding stored payment details and using digital wallets.
PARTNERSHIPS
AnyCard, FreedomPay team up on POS-agnostic gift card programs
AnyCard, a Norell company, integrated its gift card platform with FreedomPay to help merchants maintain stored-value programs independently of individual POS systems. The integration supports gift card transactions across connected channels, including in-store POS systems, ecommerce sites, kiosks and mobile platforms. Merchants can preserve a consistent program while adding locations, changing processors or replacing commerce technology, the partners said. AnyCard also supports branded digital experiences, digital wallets, analytics, multi-location reporting and settlement, and retail and corporate distribution. Customer communications can be triggered by card loads, redemptions, balance activity or dormancy. The integration targets restaurants, retailers, hospitality operators, venues, franchises and other evolving businesses.
Collect! integrates Payscout's Paywire into Collect! Payments
Collect! integrated Payscout's Paywire gateway into Collect! Payments, its native processing system for U.S. collection software users. The API connection supports credit, debit, ACH and HSA payments within Collect!'s accounts receivable management environment, along with Apple Pay and Google Pay. Users also gain access to Payscout's 360° Fee-Free Payments Program, which supports flat convenience fees for eligible online and telephone card payments, subject to regulatory and card network requirements. The integration enables agencies to accept payments within the application or through a portal, manage payment arrangements, and streamline reconciliation. The companies said embedded processing could reduce manual work and improve efficiency.
Diebold Nixdorf, Euronet aim to transform ATMs globally
Diebold Nixdorf and Euronet Worldwide revealed plans for a global collaboration to develop integrated ATM outsourcing services for financial institutions. The proposed arrangement combines Diebold Nixdorf's cash recycling ATMs, software and field services with Euronet's Ren processing platform, back-office systems and network operations expertise. The companies aim to reduce cash replenishment needs, simplify ATM management, and expand available transactions and revenue opportunities. Planned capabilities include centralized monitoring, service coordination, cash management, transaction processing, reporting and security enhancements. The collaboration would accommodate FI operating requirements and existing provider relationships while supporting migration of traditional teller transactions to self-service channels, the companies said.
Elavon to embed its payments capabilities into SAP applications
Elavon plans to embed payment capabilities into SAP's Digital Payments Add-On and Open Payment Framework applications, connecting payment processing with enterprise finance, commerce and other business operations. The U.S. Bank subsidiary also joined SAP's PartnerEdge program to support development and delivery of integrated products and services. Elavon said the planned connections could simplify payment processes, improve operational efficiency and help organizations realize value from their SAP investments. The companies plan to expand support over time to additional SAP solutions, payment methods and markets, providing greater consistency in payment management across enterprise operations
TCMS selects Tribe Payments as processing partner for Asia-Pacific
Hong Kong merchant acquirer TCM Solutions Ltd. partnered with Tribe Payments for payment processing as it expands across Asia-Pacific. TCMS will use Tribe's cloud-native, API-led platform to support its online gateway and POS offerings, develop tailored merchant solutions and enter additional markets, including Singapore. TCMS serves food and beverage groups, medical chains, airlines and airport duty-free retailers. Its capabilities include dynamic currency conversion, allowing eligible international customers to pay in their preferred currency. The companies said the partnership will provide processing flexibility and scalability to support regional growth and cross-border commerce.
Visa, BILL, Billtrust pilot AI-agent supplier portal payments
Visa, BILL and Billtrust launched a live pilot allowing authorized AI agents to complete approved invoice payments through supplier portals. BILL's payment agent uses tokenized credentials and controls tied to buyers' instructions, while Billtrust uses Visa's Trusted Agent Protocol to authenticate the agent and permit access. The process addresses portal authentication barriers that previously required manual intervention, including CAPTCHA and bot-blocking protections. Suppliers retain control over payment acceptance policies, with visibility into authorization and completion. The pilot is processing transactions between participating BILL buyers and Billtrust suppliers. The companies said automation could reduce manual entry and accelerate supplier cash flow.
ACQUISITIONS
Bilt acquires sports loyalty tech leader LAVA
Bilt acquired LAVA, a technology platform serving sports and entertainment organizations, in a transaction valued at $300 million. The deal adds relationships with 56 professional sports franchises to Bilt's network of more than 7 million members and 50,000 merchant partners, Bilt stated. LAVA provides tools for personalized benefits, loyalty programs and customer engagement, supported by more than 300 integrations connecting payments, ticketing and other systems. Bilt plans to combine LAVA's technology with its AI capabilities to coordinate personalized offers across businesses. The said the acquisition expands Bilt beyond housing rewards, linking sports fandom with neighborhood commerce and everyday spending through connected membership experiences.
Francisco Partners completes Weave acquisition
Francisco Partners completed its acquisition of Weave Communications in an all-cash transaction valued at approximately $650 million. Weave stockholders will receive $7.40 per share, a 34 percent premium to its closing price before the deal's announcement. Weave's shares ceased trading on the New York Stock Exchange following completion. Weave provides AI-powered patient engagement and payments technology to more than 40,000 healthcare locations, supporting automated communications and revenue collection. Francisco Partners said it sees opportunities for continued product innovation in patient engagement and payments. Weave will operate privately under its existing name and retain its headquarters in Lehi, Utah.
Kipp acquired by investor group
An investor group led by The Lifetime Value Company and its founders acquired Kipp, a platform connecting merchants and card issuers to recover transactions declined for insufficient funds. Kipp will operate independently under co-founders Chanan Lavi and Nir Levy, using the backing to expand its U.S. network and technology. Kipp said merchants can pay a predefined premium for selected transactions, while issuers control approval criteria and compensation for additional risk. Consumers pay no added fee, Kipp added, noting that merchant save rates range from 20 to 50 percent.
Pateno Payments gains assets of XTM's EveryDay platform
Pateno Payments Inc. acquired certain XTM Inc. assets, including its EveryDay payment program and software, following court approval during XTM's Canadian creditor protection proceedings in September 2026. The platform enables Canadian businesses, particularly hospitality and service companies, to distribute tips and other approved payments digitally. Pateno plans to continue operations under the GratiaPay brand, introducing new branding across merchant and cardholder portals, communications, and physical and virtual cards. Registered with the Bank of Canada as a payment service provider, Pateno said its priorities include service continuity, security, clear communication and an improved experience for participating businesses and their workers.
APPOINTMENTS
Matthias Goehler joins Esker
Esker appointed Matthias Goehler chief product officer to lead product strategy and advance its agentic AI capabilities for finance teams. Goehler brings to Esker more than 25 years of international experience in enterprise software and digital transformation. He previously served as Zendesk's chief technology officer for Europe, the Middle East and Africa and spent 16 years at SAP in senior product management and strategy roles. In his new role, he will oversee product vision, roadmap execution and alignment with research and development, marketing, and sales. His priorities include involving customers more closely in development and ensuring product investments deliver measurable business value.
Anan Kashyap signs on with Housecall Pro
Anan Kashyap was appointed chief financial officer of Housecall Pro, bringing more than 25 years of financial and operational leadership experience across artificial intelligence, small business software and digital marketplaces. Most recently, he was CFO of Hippocratic AI, a healthcare generative AI company. Previously, he served as deputy CFO and executive vice president of finance at Xero and CFO of Poshmark and Ethos. His experience also includes senior roles at Grubhub and Kayak. Kashyap will oversee Housecall Pro's financial strategy and operations, supporting growth, operational efficiency and strategic priorities.
Verisave appoints Chris Lefebvre
Chris Lefebvre is now CEO of Verisave, succeeding founder Jeremy Layton, who became chief commercial officer. Lefebvre brings to Verisave more than 30 years of leadership experience across payments, financial services and technology. Most recently, he was Fiserv's global head of relationship management for grocery, petroleum and technology. Previously, he led BankServ's national expansion, held executive roles in ecommerce businesses and founded CRC, a consulting firm serving regulated industries. He also led financial services for a major retailer and served on the card networks' Merchant Advisory Board.
Paysafe taps Rob Schonfeld
Paysafe selected Rob Schonfeld as chief revenue officer to oversee global commercial strategy, sales, business development and strategic partnerships. Schonfeld has more than 25 years of leadership experience across gaming, media and entertainment. Most recently, he was chief business officer at Ludeo, leading business development, partnerships, marketing and market strategy. Previously, as Activision Blizzard's global revenue officer, he oversaw revenue operations, distribution and commercial partnerships and supported its 2023 acquisition by Microsoft. He also spent 12 years at Disney in senior leadership roles. At Paysafe, he will advance growth, deepen customer relationships and pursue expansion opportunities. 
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