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Table of Contents

Lead Story

Looking ahead, moving forward

News

Industry Update

Tie vote curtails online gambling amendment

Visa brings relief to the pump

Trillions predicted for self-service kiosks

Heartland crowned best in sales

Chase gives merchants a heads up

AmEx to get doozie of a settlement

Features

Scammers on the hook: Q&A with the FTC

PCI for the little guy

Understanding Credit Card Interchange Fees in
Card-Not-Present Environments

Michael E. Shatz

ISOMetrics:

Views

Selling on spouse power

Biff Matthews
CardWare International

Building business at the curb

Bulent Ozayaz
VeriFone

Placed any ATMs lately?

Ray Varcho
WRG Services Inc.

Exit portfolio, many offramps

Adam Atlas
Attorney at Law

Education

Street SmartsSM:
The sky is falling if you believe it is

Jason Felts
Advanced Merchant Services

Exit portfolio, many offramps

Adam Atlas
Attorney at Law

Merchants don't bail on added value

Christian Murray
Global eTelecom Inc.

Expert adviser: Value add incarnate

Daniel Wadleigh
Marketing Consultant

The corps of explosive growth

Curt Hensley
CSH Consulting

Change, a rewarding discomfort

Jeff Fortney
Clearent LLC

Exit portfolio, many offramps

Adam Atlas
Attorney at Law

Expert adviser: Value add incarnate

Daniel Wadleigh
Marketing Consultant

The corps of explosive growth

Curt Hensley
CSH Consulting

Change, a rewarding discomfort

Jeff Fortney
Clearent LLC

Company Profile

SIA Enterprises LLC

New Products

Swipe, print, done

P25-M Portable Thermal Receipt Printer
Blue Bamboo

Check ease in the back office

EZDeposit
Company: EZCheck

Inspiration

P-R-E-P that portfolio

Miscellaneous

POScript

Departments

Forum

Resource Guide

Datebook

A Bigger Thing

The Green Sheet Online Edition

July 14, 2008  •  Issue 08:07:01

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Forum

Missing FAQs

I was looking for the FAQs you used to have on your Web site and was unable to find them. I'm returning to the industry after pursuing other interests for a while, and I remember the FAQs contained the best explanations available about the various interchange categories.

Ivan Driscoll
Intellepay Services

Ivan,

We removed the Frequently Asked Questions section from our Web site temporarily so we could update the document. We are sorry for the inconvenience. As soon as we finish our revisions, we'll have the FAQs back up and easily accessible. We will also have a companion glossary of industry terms. In the meantime, "Interchange Roadmap," GSQ, Vol. 9, No. 1, January 2006, is available from our Web site in PDF format. Click on the Publications link at the top of our home page, then click the GSQ header, and follow the links from there.

Also, if you search for the word "interchange" in Fast Finder just below our logo on the upper left hand corner of our home page, you will find many informative articles about what interchange is, how it works and recent legislative developments affecting it. The articles span from 2001 to the present.

Editor

Out of the park once more

The following is excerpted from an e-mail sent to Jason Felts, author of Street SmartsSM this year:

Again, another home run with your article in this month's Green Sheet ["Make low price low priority," June 9, 2008, issue 08:06:01]. Great points and recommendations to merchant level salespeople and your ISO peers about price.

I challenge all ISOs that have inquired about a program with us to look deeper into the future of their portfolio and shift to selling great value. The byproducts become less attrition, long-term relationships and a portfolio built with a foundation. Continued success, Jason, in this industry, and I'm looking forward to your next article.

Jenna L. Padilla
Business Development - Strategic Partner Channel
Chase Paymentech Solutions LLC

Jenna,

Thank you for taking time to appreciate Jason for his excellent work, as well as share some of your related professional experience. If we'd had more room on this page, we would have printed your entire message. If you'd ever like to pen an article for us, please get in touch.

Editor

Call us, write us

Would you like us to cover a particular topic? Is there someone you consider an Industry Leader? Did you like or dislike a recent article in The Green Sheet? What do you think of our latest GSQ? E-mail your comments and feedback to greensheet@greensheet.com or call us at 800-757-4441.

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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