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Table of Contents

Lead Story

Looking ahead, moving forward

News

Industry Update

Tie vote curtails online gambling amendment

Visa brings relief to the pump

Trillions predicted for self-service kiosks

Heartland crowned best in sales

Chase gives merchants a heads up

AmEx to get doozie of a settlement

Features

Scammers on the hook: Q&A with the FTC

PCI for the little guy

Understanding Credit Card Interchange Fees in
Card-Not-Present Environments

Michael E. Shatz

ISOMetrics:

Views

Selling on spouse power

Biff Matthews
CardWare International

Building business at the curb

Bulent Ozayaz
VeriFone

Placed any ATMs lately?

Ray Varcho
WRG Services Inc.

Exit portfolio, many offramps

Adam Atlas
Attorney at Law

Education

Street SmartsSM:
The sky is falling if you believe it is

Jason Felts
Advanced Merchant Services

Exit portfolio, many offramps

Adam Atlas
Attorney at Law

Merchants don't bail on added value

Christian Murray
Global eTelecom Inc.

Expert adviser: Value add incarnate

Daniel Wadleigh
Marketing Consultant

The corps of explosive growth

Curt Hensley
CSH Consulting

Change, a rewarding discomfort

Jeff Fortney
Clearent LLC

Exit portfolio, many offramps

Adam Atlas
Attorney at Law

Expert adviser: Value add incarnate

Daniel Wadleigh
Marketing Consultant

The corps of explosive growth

Curt Hensley
CSH Consulting

Change, a rewarding discomfort

Jeff Fortney
Clearent LLC

Company Profile

SIA Enterprises LLC

New Products

Swipe, print, done

P25-M Portable Thermal Receipt Printer
Blue Bamboo

Check ease in the back office

EZDeposit
Company: EZCheck

Inspiration

P-R-E-P that portfolio

Miscellaneous

POScript

Departments

Forum

Resource Guide

Datebook

Skyscraper Ad

The Green Sheet Online Edition

July 14, 2008  •  Issue 08:07:01

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Heartland crowned best in sales

On June 12, 2008, the Sixth Annual American Business Awards honored Heartland Payment Systems Inc. as the 2008 Best Sales Organization in America. The Princeton, N.J.-based processor was selected from more than 2,600 entries.

"This award is an honor because it not only recognizes Heartland, but also a part of the company that is a particular point of pride for us - our sales organization," said Bob Carr, Heartland's Chairman and Chief Executive Officer.

Heartland, a provider of credit, debit and prepaid card processing, as well as payroll and other payment services, didn't enter the contest on its own - it was nominated. Carr found out about the company's nomination when American Business Awards called, notifying him that Heartland was a finalist in the competition.

Unfortunately, the company was in the middle of acquiring Alliance Data Corp. and executive representatives couldn't attend the awards ceremony to receive the top prize.

More raves

The award is an addition to Heartland's growing number of accolades. In April 2008, Heartland received Best in Payments Editor's Choice Award by Cards&Payments magazine.

In December 2007, Selling Power magazine recognized Heartland as the Financial Services Sales Organi-zation of the Year, and Executive Director of Sales and Service Irina Haydon - also a finalist for American Business Awards' Best Sales Director - as Sales Director of the Year. Alsolast December, the Eastern Technology Council named Carr Technology Company CEO of the Year.

Recipe for success

So, how does Heartland keep snagging one honor after another? The company hasn't changed its commission model in over a decade, Carr said, simply because it works. "We treat our people with respect," he said. "We walk the walk.

"For Heartland, our success is directly attributable to a strategic sales effort that not only values growth, but also relationships with our customers throughout the country. This is a credit to the members of our dedicated sales force who have committed themselves to the success of Heartland Payment Systems.

"We treat the customers of our salespeople fairly ... and customers often refer friends and acquaintances" to the company, he added.

The goal of the American Business Awards, one of four awards programs operated by Stevie Awards Inc., is to raise public awareness for top-achieving companies and business professionals. A Board of Distinguished Judges & Advisors, made up of a cross section of business executives, vote on the awards. "Stevie" is derived from the Greek word meaning "crowned."

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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Spotlight Innovators:

North American Bancard | Harbortouch | USAePay | IRISCRM.COM | Humboldt Merchant Services