The lead article in our June 8, 2020, issue, "The show must go on," shared perspectives from payments industry conference organizers who grappled with creating virtual events in the early days of the COVID-19 pandemic. They took swift action to bring people together via virtual channels. In the process they discovered promising new options.
This issue's lead article, the first in a two-part series, continues the discussion of how industry leaders have pivoted to create satisfying digital conferences that bring people together and promote interaction in multiple ways. They discuss challenges and discoveries, as well as the realization that digital events are a different sort of animal than in-person events—with new possibilities and flexibility—not mere temporary replacements for the "real" thing. Those interviewed for the article also agree that online events are redefining networking and deal-making in the digital age.
In addition to new approaches to tradeshows, payments professionals have come up with new ways to work and help merchants adapt to today's unprecedented conditions. Experts contributing to this issue share insights on what is effective in payments right now. Their topics include mixing up sales approaches for maximum results; having processes, procedures and systems in place to scale your business; the enduring certainty of payments; bridging the physical-digital gap with QR codes; and more.
We post news articles regularly under Breaking Industry News on our homepage. Among the stories highlighted in this issue are a study of security threats being propelled by the COVID-19 pandemic; rising consumer spending amid lingering uncertainty about the economy; a new mobile app developed for the parking industry; and the latest NFC Innovation Awards. Additional updates included in this issue cover new products; additional industry awards; new trade associations; rebranding initiatives; new apps and tools; research on global card spending and emerging fraud schemes; new partnerships involving business payments, automatic payments and invoicing, and end-to-end automated account receivables; acquisitions; executive appointments; and more.
We'd love to know what virtual industry events you've attended so far this year. Tell us what worked well from your perspective, and what suggestions do you have for using digital platforms to bring people together to network, share new products and services, and learn or get refreshed on the payments industry's basics. Please send your ideas to email@example.com. Also, remember, we rely on you to keep us updated on your professional milestones, so keep your press releases coming to firstname.lastname@example.org.
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