The tenth annual Mobile Payments Conference drew 1,858 registrants, nearly 1,200 of whom logged in to live sessions held online Aug. 24 to 26, 2020, according to conference organizers. Average per-session attendance was 138. Marla Ellerman, MPC executive director, thanked sponsors, exhibitors, attendees and staff for making the show a success.
"Thank you again for joining us for the MPC digital payment conference 2020," Ellerman said. "If you're new to MPC, we're inviting you back next year to enjoy the live event and meet us all in person. I also want to thank our speakers, exhibitors and our sponsors who so graciously covered everyone's ticket costs."
Encouraged by a March 19, 2020, memo from the U.S. Department of Homeland Security designating ATM owners, operators and service providers as part of the Critical Infrastructure Workforce, leaders of the ATM Industry Association (ATMIA) and the National ATM Council Inc. (NAC) immediately began collaborating with their members, sponsors and stakeholders to not only maintain critical infrastructure during COVID-19, but also to expand access to their organizations' services and initiatives.
Homeland Security cited essential workers in the financial sector as: "Workers who are needed to provide consumer access to banking and lending services, including ATMs, and to move currency and payments (e.g., armored cash carriers)."
Paymentus Corp. disclosed that Walmart Inc. has joined the Paymentus Instant Payment Network. The new partnership expands consumer bill pay options at Walmart stores and within the Walmart app, according to Dushyant Sharma, president and CEO at Paymentus. "We are excited to be the leading force behind the paradigm shift in how consumers and business interact," Sharma said in a statement.
"Our partnership with Walmart further cements Paymentus as the future-proof provider of simplified bill pay experiences for consumers and a source of operational excellence for businesses."
A new study by Zafin found that consumers of all ages now want personalized digital banking. This dovetails with banks' initiatives to swiftly digitize their products and services in response to the coronavirus pandemic. And the resulting online and mobile capabilities will remain in demand post-COVID, stated Alexandra Roddy, chief marketing officer and executive vice president of partnerships at Zafin.
"It's widely known that the COVID-19 pandemic has accelerated the use of digital banking tools," Roddy said. "The biggest takeaway, however, is that many banks have not been prepared to match consumers' desire for a more personalized banking experience because of their outdated legacy systems."
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