The payments industry's resilience is a positive sign right now. Professionals in all areas of our fast-paced industry are accustomed to thinking on their feet, so it's no surprise that payments leaders and the companies they helm are stepping up during the pandemic, offering lifelines like marketing and other services at no cost, fee reductions, loan guidance and even monetary grants. This issue's lead article details some of what they've already accomplished and what's in the works, along with data on the state of in-store and ecommerce retail sales.
We've also included the second, and final, portion of answers to questions posed to members of The Green Sheet Advisory Board on the impact of COVID-19, as well as positive steps they're taking to help merchants, their partners and their own companies pivot to pursue new areas of opportunity despite business closures in many verticals.
It's natural that much of the news we've covered lately concerns effects of the novel coronavirus as it makes its way around the globe. Unfortunately, one development was the loss of Jose Machuca, owner and manager of WorldPro LLC, following complications caused by COVID-19. The popular industry leader had led SignaPay's parent company since 2000, and will be missed by many. Other news stories concern practical matters such as security guidelines for working solo, keeping payments clean, digital events emerging to take the place of beloved in-person events, help available to SMBs during the crisis, and more.
Contributing writers also offer both practical and motivational advice and perspectives on such topics as the rising importance of usually overlooked force majeure clauses in contracts, which pertain to unforeseeable circumstances that prevent someone from fulfilling a contract; a reminder that despite events out of our control, we can always control how we react and take charge in many ways; the need for the entire ecosystem to work collaboratively to fight fraud effectively; multiple benefits enjoyed by businesses that have access to credit; and how dedicated young women with smarts and a can-do attitude can find recognition in payments.
Need inspiration? We've got that, too, along with new company and product profiles, and updates on individual and company milestones such as new partnerships and acquisitions, recent research and appointments, and new products, services, programs and integrations devised to help transactions continue to flow in traditional and innovative ways. And as always, we welcome your questions and feedback at greensheet@greensheet.com. 
The Green Sheet Inc. is now a proud affiliate of Bankcard Life, a premier community that provides industry-leading training and resources for payment professionals. Click here for more information.
Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.
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