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Table of Contents

Lead Story

2018 - Year in review

Patti Murphy


Industry Update

News Briefs


Faster payments: What's slowing us down?

Dale S. Laszig
DSL Direct LLC

Jack Henry-ProfitStars 2018 conference: Learning from community banks

Brandes Elitch
CrossCheck Inc.


Street SmartsSM:
When it's time to say goodbye

Steve Norell
US Merchant Services Inc.

Data breach allocation of liability

Adam Atlas
Attorney at Law

Company Profile


New Products

All-in-one POS, business management solution

E500 Storefront ECR
Sound Payments Inc.


Blending old and new


Letter from the editors

Readers Speak

Resource Guide


A Bigger Thing

The Green Sheet Online Edition

December 24, 2018  •  Issue 18:12:02

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Letter from the editors

When this issue mails out and goes live online on Dec. 24, we hope you will be enjoying a respite before your merchants begin dealing with returns and exchanges, and you turn your focus toward implementing plans for the coming year.

As we prepared this final issue of 2018, we appreciated the wisdom of the many payment professionals who took time to offer insights on a range of topics and weigh in on critical issues of the day. In researching the year-in-review article featured on our front page, several key trends stood out: cost control with cash discounting and decoupled debit; mounting interest in PIN debit and PIN authentication; ongoing data security concerns; and developments in the fintech and mobile arenas.

As we all know, payments is a highly complex industry. You may want to add to or even disagree with our analysis. We will welcome your thoughts. This could lead to your penning an article or two for us. We fully appreciate the industry experts who contribute articles month after month that provide insights and tips directly focused on your needs. As the industry changes, so do they. And they readily share what they've learned about navigating successfully in our dynamic sphere. In this issue, you'll find tips on what ISOs and merchant level salespeople (MLSs) can learn from community banks; key considerations, from a legal perspective, pertaining to liability that arises from data breaches; reasons why MLSs part ways with their ISOs; and the not so fast progress toward faster payments.

You'll also find briefs on several of the news stories we've posted recently at We've covered growth in electronic payments, the Faster Payments Council, perspectives on multifactor authentication, the Fed's torpedoing of fully electronic checks, Walmart's acceptance of cash for in-store online ordering, too much personally identifiable information for sale on the Dark Web, and more. And we've included company and product profiles, along with updates from you, our readers, advertisers and media partners. Spreading the word about your milestones is central to our mission, and we appreciate the support we've been able to give and receive throughout the year.

In the new year, we'll continue our mission of providing resources for the educational and professional enrichment of the industry's dedicated feet on the street. How can we help you? Please share your thoughts at And don't forget to send press releases to

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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