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Table of Contents

Lead Story

A new era begins at The Green Sheet

News

Industry Update

IRN settles with FTC over telemarketing scam

Data breach forces P.F. Chang's back to 'knucklebusters'

Merchants need to eliminate the FUD

Features

How mobile gaming strategies drive revenue

Views

Stop looking for a PCI mobile standard

Gary Glover
SecurityMetrics

Should prepaid companies be regulated like banks?

Patti Murphy
ProScribes Inc.

Education

Street SmartsSM:
Are you selling or telling? - Part 1: How will you know if you don't ask?

Tom Waters and Ben Abel
Bank Associates Merchant Services

Insist on a balanced agent agreement

Alex Nouri
EFT Direct

Stand up, be brief, sit down

Jeff Fortney
Clearent LLC

Company Profile

National Transaction Corporation (NTC)

New Products

Enterprise-grade tablet

ParTech Inc.
PAR Tablet 8

Retail analytics simplified

Swipely Inc.
Summer '14

Inspiration

Decisions at the point of choice

Departments

Readers Speak

Meet the Expert

Resource Guide

Datebook

A Bigger Thing

The Green Sheet Online Edition

July 14, 2014  •  Issue 14:07:01

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Inspiration

Decisions at the point of choice

The POS of the future offers multiple options for consumers. To make purchases, you'll swipe your mag-stripe card (until they're phased out completely) or insert your Europay/MasterCard/Visa (EMV) card into a reader. If your card is contactless, you'll merely tap it on the reader. Your smartphone is another option; if it contains near field communication (NFC), you'll be able to just tap the phone to pay.

Plus, if you have Bluetooth turned on and the store is iBeacon-enabled, your phone will handle the transaction from your pocket while you just smile at the cashier. And if you don't like any of these choices, you'll still be able to write checks or pay with old-fashioned cash.

Indeed, the POS is becoming the point of choice. And that's a good thing. However, the more choices available, the more potential decisions must be made.

The point of chance

ISOs and merchant level salespeople have a proliferating array of products and services available to sell tablets, handhelds, terminals, registers, printers, loyalty, gift, quick response, NFC, remote deposit capture, Apple, Android, Windows, Bluetooth, bitcoin. And there are countless vendors and service providers to partner with, each with its own way of doing things.

But what happens if you make the wrong choice? You can hurt your business, or go out of business, if you partner with the wrong business or bet on a solution that doesn't pan out.

What happens if you commit to selling a tablet POS and, all of a sudden, the market changes and a new service that uses a revolutionary, and disruptive, technology catches on? Or what do you do if you go all-in on EMV terminals, only to learn that fraudsters have found a way to circumvent EMV safeguards?

Peril and promise

Indeed, the point of choice is also the point of chance. It's full of promise and opportunity, as well as potential peril. And yet, this is why the payments game is an interesting one to play. So make your choices and take your chances, and may the best payment pros win.

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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Spotlight Innovators:

North American Bancard | USAePay | Super G Capital LLC | Humboldt Merchant Services | Impact Paysystems | Electronic Merchant Systems