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Table of Contents

Lead Story

According to the street

News

Industry Update

February brings new payment schemes

Durbin delaying EMV road map

Checkout surcharging facts debated

Features

How effectively are banks reaching financially underserved?

Research Rundown

Selling Prepaid

Prepaid in brief

Prepaid leading 'a la carte' revolution

Praise, criticism for UC card programs

Views

Are your merchants surcharging card customers?

Patti Murphy
ProScribes Inc.

Education

Street SmartsSM:
Heed merchants' red flags to strengthen your business

Jeff Fortney
Clearent LLC

Can bitcoins become a full-fledged payment system?

Nicholas Cucci
Network Merchants Inc.

How ISOs can work more effectively with MLSs

Christopher Briller and Sean O'Neil
MerchantPro Express LLC

Is relationship selling on the rocks?

Dale S. Laszig
Castles Technology Co. Ltd.

Use the right words to create new revenue via ACH

Sandy Jensen
Empire Bank

Company Profile

Charge Card Systems Inc.

Layered Technologies Inc.

New Products

A portal for ISO apps

P2 App Portal
POS Portal Inc.

ATM without the card

Cardless ATM
Diebold Inc.

Inspiration

Make the most of work

Departments

Readers Speak

2013 events calendar

Resource Guide

Datebook

Skyscraper Ad

The Green Sheet Online Edition

February 25, 2013  •  Issue 13:02:02

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Research Rundown

Digital wallet virtually untouched

While a number of analysts have predicted digital wallets will revolutionize payments, at this point virtual payments remain largely misunderstood by consumers. According to data collected by business analytics firm comScore Inc., awareness of digital wallets beyond PayPal Inc. is lacking.This is based on two surveys of an opt-in panel of 1 million U.S. consumers conducted in November 2012.

"Digital wallets represent an innovative technology that has not yet reached critical mass among consumers due to a variety of factors, including low awareness and a muddied understanding of their benefits," stated Andrea Jacobs, comScore Payments Practice Leader.

According to the 48-page study titled Digital Wallet Road Map 2013, the digital wallet landscape remains fragmented among providers because of low consumer adoption of most alternatives; just 12 percent of consumers claimed to have used a digital wallet other than PayPal.

However, the study suggests usage of other digital wallet brands will likely increase as education and awareness spread. Following are highlights from the report:

"This study delves deeply into the mindset of consumers with respect to their potential use of digital wallets, in addition to helping size the market opportunity," Jacobs said. "The study also provides guidance on how digital wallet providers, marketers, developers and retailers can contribute to growing adoption of this technology."

For more information about the study, visit
www. comscore.com
.


Global e-commerce spending leaders

In recent research, eMarketer Inc. ranked nations by estimated business-to-consumer (B2C) e-commerce spending - which, in 2012, surpassed $1 trillion globally for the first time.

Top 5 nations for B2C e-commerce sales

Source: eMarketer Inc., January 2013


Mobile payment five-year forecast

A Forrester Research Inc. report titled U.S. Mobile Payments Forecast, 2013 to 2017 predicted consumer mobile payments will reach $90 billion by 2017, representing a compound annual growth rate of 48 percent from the $12.8 billion spent in 2012. The report segments mobile payments into three categories: in-store proximity payments, mobile commerce and mobile peer-to-peer payments. In the final analysis, Forrester projected in-store mobile payments will outpace the growth of mobile commerce as a market segment in the years ahead.


Global security report from Trustwave

In the 2013 Trustwave Global Security Report, experts at Trustwave combed millions of passwords, hundreds of businesses and billions of emails to expose the most critical and emerging security threats to organizations globally. The report reveals common web- and mobile-based attack methods, employee-based risks, cloud computing and bring-your-own device vulnerabilities; it also provides regional perspectives.


CNP fraud on mobile devices

A Mercator Advisory Group report titled CNP Fraud and Mobile Devices: What's the Risk? explores how to prevent card-not-present (CNP) fraud in retail environments where devices with differing operating systems and functionalities present unique challenges for mitigating risk across multiple consumer touch points. The report offers an analysis of CNP fraud prevention techniques in the mobile context, along with vendor solutions.

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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Spotlight Innovators:

North American Bancard | Harbortouch | USAePay | IRISCRM.COM | Humboldt Merchant Services