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Table of Contents

Lead Story

Security and the changing face of the POS

News

Industry Update

PayPal introduces dongle for smart phone payments

Good works make for good TV

Square deals

Retailers looking for larger role in POS mobile

TradeHill takes Dwolla to court

Features

Court affirms viability of merchant's direct claim against Visa

Eugene Rome and Liz Wang
Rome & Associates A.P.C.

Research Rundown

Mobile Payments Conference raises EMV questions

Meet The Expert: Justin Milmeister

ISOMetrics:
Payments industry 2012 salary guide

Selling Prepaid

Prepaid in brief

APPPA to tackle calling card complexities

Big challenge to comply with AML's 'Big Seven'

Views

Micropayments are no small matter

Patti Murphy
ProScribes Inc.

New developments in payments (and winemaking)

Brandes Elitch
CrossCheck Inc.

Education

Street SmartsSM:
A year of learning, writing, sharing

Bill Pirtle
C3ET Credit Card Consortia for Education & Training Inc.

Mining the digital gold rush

Dale S. Laszig
Castles Technology Co. Ltd.

Enhance your security protocols

Nicholas Cucci
Network Merchants Inc.

Pricing surprises: Don't let processors eat your lunch

Adam Atlas
Attorney at Law

Company Profile

2000Charge Inc.

New Products

An EMV/NFC ready POS terminal

Xion 2.5
First American Payment Systems L.P.

Mobilizing agents

CB Mobile Office
Merchant Warehouse

Inspiration

Big results from small talk

Miscellaneous

2012 events Calendar

Departments

Forum

Resource Guide

Datebook

A Bigger Thing

The Green Sheet Online Edition

March 26, 2012  •  Issue 12:03:02

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New Products

Mobilizing agents

Product: CB Mobile Office

Merchant Warehouse released CB Mobile Office, a new suite of online tools to help merchant level salespeople (MLSs) streamline merchant boarding. As the name implies, MLSs registered with Merchant Warehouse now have access to a virtual office from the field.

The suite's tools enable agents to sign and submit applications electronically, instantly access reports and email, manage merchant portfolios, and review residual income using tablet computers or other mobile devices.

"Mobile devices are evolving at a rapid pace and allowing sales professionals to complete work more efficiently, without the hassle of needing all the tools that were required even five years ago," said Henry Helgeson, co-Chief Executive Officer of Merchant Warehouse.

"With CB Mobile Office, agents have immediate access to information that will help them close sales and build their portfolios, which subsequently makes them more successful agents. The functionality allows for agents to showcase potential savings immediately and eliminates the need for paper applications, increasing their chances of writing new business."

MLSs in the field can check email and review and schedule appointments with merchant prospects using the suite's tools. CB Mobile Office also provides mobile access to reports, so agents can track the current status of newly signed accounts and measure sales activity across an entire merchant portfolio. Equally important, MLSs can obtain detailed residual income reports in real time as well, Merchant Warehouse pointed out.

Feet on street report back

The company noted that feedback to date from MLSs who've tested CB Mobile Office in the field has been favorable. "CB Mobile Office has helped to streamline the entire sales process for us," said Rick Johnson, an MLS working with Merchant Warehouse. "Being able to show merchants potential savings and sign applications immediately has been extremely valuable, helping us close deals faster and easier than ever before.

"The tool also solidifies our credibility and reassures the merchant that they're working with a truly professional company."

Merchant Warehouse believes the mobile office suite can dramatically enhance sales efficiency for the feet on the street by leveraging advanced technology to streamline vital processes when dealing with merchants who typically have limited time available.

Merchant Warehouse anticipates upcoming versions of the suite will include advanced features, such as quoting functionality, lead management and the ability for MLSs to manage their own websites.

Merchant Warehouse
800-743-8047
www.merchantwarehouse.com

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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Spotlight Innovators:

North American Bancard | USAePay | Impact Paysystems | Electronic Merchant Systems | Board Studios