The National Restaurant Association's 2011 Restaurant Industry Forecast projected total industry revenues will reach $604.2 billion in 2011, marking the first time the sector's sales will eclipse $600 billion. And in this burgeoning market, technology plays a critical role.
Hospitality Technology magazine studies the restaurant industry's technology trends and recently released 2011 Restaurant Technology Study: An Industry on the Upswing. Twenty-two percent of those surveyed for the study said they plan to replace their POS systems within two years; 48 percent indicated they would do so within three to six years. Following are further highlights from the study concerning technology drivers, POS system functions and POS peripherals. The left-hand column indicates areas respondents were asked to rate; the percentages in the right-hand column indicate the percentage of respondents who rated the item as important.
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