E-commerce platforms evaluated
Javelin Strategy & Research's E-Commerce Platform Review: A Detailed Comparison of 11 Internet Payment Processing Solution Providers takes a look at selected e-commerce processors' products, value propositions, marketing positioning and differentiation.
E-commerce transactions comprise a growing share of the overall retail market, creating a reason for merchants and payment processors to expand their platforms for card-not- present payment acceptance and processing, according to Javelin. The report highlights how processors differ greatly in their offerings related to international processing, fraud and security, recurring billing, reporting and other back-end processing functions.
The report addresses the following questions:
- Who are the leading e-commerce payment processors, and how do their platform offerings differ?
- What is the scope of each company's domestic and international card-not-present processing capabilities?
- What payment management features does each platform offer to merchants?
- What back-end features (such as fraud prevention and security, authorization, and chargeback processing) does each e-commerce company offer to merchants?
Among the processors surveyed were: Adyen, Chase Paymentech Solutions LLC, CyberSource Corp., Elavon Inc., Fifth Third Processing Solutions LLC, First Data Corp., First National Merchant Solutions LLC, Litle & Co, Merchant e-Solutions Inc., PayPal Inc. and WorldPay US Inc.
Javelin collected the data using detailed vendor questionnaires and in-depth interviews conducted with senior vendor representatives, or through secondary research, company profiles and other reference materials on the provider's positioning and technology.
The intended audience for the report includes those involved in businesses related to online retailing, merchant acquiring, e-commerce platforms, payment gateway services and other payment technologies, payment networks, online banking and others.
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