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Table of Contents

Lead Story

The payments sphere 2009:
Looking back, looking up

News

Industry Update

Radiant, Computer World in the lawsuit soup

Mobile payments at a crossroads

Tweaking interchange down under

NEAA preview

Features

GS Advisory Board:
The best moves of 2009 - Part II

The payments industry numbers game:
Volume over price

Research Rundown

Selling Prepaid

Prepaid in brief

Mercator of good cheer about gift cards

Unbanked + underbanked Americans top 60 million

Patti Murphy
The Takoma Group

Signs of the future

Views

Reaching the unbanked

Patti Murphy
The Takoma Group

Should you buy stock in a terminal manufacturer?

Brandes Elitch
CrossCheck Inc.

Education

Street SmartsSM:
Time management for 2010

Jon Perry and Vanessa Lang
888QuikRate.com

Fighting the payment squeeze:
Alternatives retailers may consider

Pat Morgan
Total System Services Inc.

Fees you can't ignore

Ken Musante
Moneris Solutions

Managing conflict in the workplace

Vicki M. Daughdrill
Small Business Resources LLC

Defining global processing

Caroline Hometh
Payvision

POS Horoscope 2010

Dale S. Laszig
DSL Direct LLC

Company Profile

Litle & Co.

New Products

Slip-on terminal mobility

PAYware Mobile
VeriFone

Front-end tokenization

SafeDebit
NYCE Payments Network LLC

Inspiration

Be the sale

Departments

Forum

Resource Guide

Datebook

A Bigger Thing

The Green Sheet Online Edition

December 28, 2009  •  Issue 09:12:02

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Research Rundown

Black Friday trimmed in green

A November 2009 study from Capital Access Network Inc.'s Data Services Division found that business owners nationwide reported same-store credit and debit sales rose 0.95 percent on 2009's busiest shopping day. In Black Friday on Main Street, a special issue of CAN's Small Business Credit Sales Report, it was also noted that restaurants experienced a 4.06 percent increase over Black Friday 2008.

Other brick-and-mortar retailers that saw sales climb included jewelers, boutiques, gift shops, and toy, clothing, electronic goods and sporting goods stores. The report, which covers shopping trends and information from Nov. 27 to Nov. 29, 2009, also found the following:

"Not only were shoppers out buying in greater amounts than they did on Black Friday 2008, but it seems they were also stopping for lunch or dinner more often and spending more in those establishments," said Mark Lorimer, CAN's Chief Marketing Officer. "We are hopeful that the improvement we saw during this shopping period points to a promising holiday season overall for the nation's smaller merchants."

For more information, visit www.capitalaccessnetwork.com/resources.html.

Health care sector diagnosis

The health care industry recognizes the advantages the payments industry can bring to the health care payment process. A December 2009 report from Aite Group LLC, Health Care Payments: Opportunities for Card Networks, provides a high-level overview of each market opportunity and is organized by amount of potential dollars gleaned. Additionally, the report examines the various opportunities in the health-care payment space.

Aite estimates revenue opportunities from consumer directed health care, patient-to-provider and payer-to-provider payments will amount to approximately $10.5 billion in 2012. According to Aite, as demand for such programs grows, card networks that aggressively pursue partnering with payment solutions vendors will benefit tremendously from transaction-based revenue opportunities.

For more information, visit www.aitegroup.com.

Compliance still top priority

Research and advisory firm TowerGroup indicated that it is no surprise risk management and compliance will remain top priorities for companies, given the massive risk management failures the global securities and investments business has experienced in recent years.

In a December 2009 report entitled Forecasting Global Risk Management and Regulatory Compliance IT Spending over 2009 -2012, TowerGroup projects the growth rate of information technology (IT) spending for compliance and risk management solutions. Additionally, it identifies trends in risk management IT by region and line of business: capital markets, investment management, and brokerage and wealth management.

TowerGroup also reported:

For more information, visit www.towergroup.com.

Looking back at loyalty and rewards

According to Mercator Advisory Group, consumers have spoken, and their electronic payment method of choice is the debit card. Yet that popularity comes with a price in the form of a more competitive, mature market for traditional debit card issuers, Mercator said. A point of differentiation can be achieved through loyalty and rewards programs, the advisory added. Since 2004, Mercator has examined programs from the top 50 U.S. debit card issuers.

A December 2009 study from Mercator, Top 50 Debit Card Issuers' Loyalty and Rewards Programs 2009 - Year in Review, not only serves to examine the current market, but also discusses the changing nature of these programs over time, as well as what some of the emerging trends indicate for the future.

Mercator also discusses the results of issuers that have bucked the trend by not offering rewards programs and how they differentiate themselves.

Migration from credit to debit

The advisory also examined past studies and consumer trends related to the apparent migration of payment volume from credit to debit in Switching From Credit to Debit: A Long-Term Trend Gets a Boost from the Recession, published in December 2009.

The report discusses the warning signals projected for credit card issuers and introduces new consumer survey data highlighting the magnitude and drivers of switching payment behavior for dual credit/debit cardholders.

Additional findings include:

Prepaid predictions

In a November 2009 report entitled Prepaid Market Forecast 2009 to 2012, Mercator identifies trends and forecasts the growth of the prepaid card market. It suggests the prepaid industry will continue to attract new players and investments and will remain "extremely dynamic."

Network branded, or open-loop solutions, continue to significantly outpace closed-loop options and have proven critical in maintaining positive growth in the market.

Mercator predicts open-loop volume will exceed that of the closed-loop sector in 2012 by $41.8 billion. The report, which covers all 33 prepaid market segments, also found that:

For more information, visit www.mercatoradvisorygroup.com.

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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Spotlight Innovators:

North American Bancard | USAePay | Impact Paysystems | Electronic Merchant Systems | Board Studios