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CoverStory



                                                                   the problem to me. My initial response: try a competitor;
                                                                   there are  plenty.  For  example, there  are  Block's  Cash
                                                                   App, Apple Pay, Google Pay and the bank-owned
                                                                   network Zelle. Lesser-known alternatives also exist,
                                                                   many of which specialize in international payments.
                                                                   These include Remitly, Revolut and Wise. But, as person-
                                                                   to-person networks, all of these have limited access to
                                                                   business and government entities.

                                                                   Cash as a 'solution'?
                                                                   If you were in New Mexico on Sept. 2 and wanted to
                                                                   apply for a fish or game license, for example, you would
                                                                   have been out of luck unless you had greenbacks. The
                                                                   state "Department of Game and Fish has experienced
                                                                   a BOT attack, which has caused the department to
                                                                   shut down its online payment processing system," the
                                                                   department stated in a press release that came across
                                                                   my desk.

                                                                   "During this time," the department continued,
                                                                   "customers will be unable to purchase licenses or
                                                                   permits with a credit card. In the interim, we have a
                                                                   solution to ensure our customers can still get into the
                                                                   field and enjoy New Mexico's outdoors.  All NMDGF
                                                                   licenses and permits can be purchased with cash at
                                                                   any of our approved vendor locations across the state."
                                                                   (Emphasis theirs.)

                                                                   Cash was their solution? That is so early 20th century.
                                                                   That's coming from a baby boomer who still does carry
                                                                   cash, but who has been covering the payments space long
                                                                   enough to know that cash is not a "solution," at least not
                                                                   the way cards and digital wallets are solutions already
                                                                   in wide use among young hunters and fishermen.

                                                                   Banks held to higher standards
                                                                   When it comes to moving money, as Hewlett noted,
                                                                   FIs have a range of options. These include ACH, wire
                                                                   transfers and real-time payments. In each case, private
                                                                   sector options are available, as well as services provided
                                                                   by the Federal Reserve. Most options, however, rely on
                                                                   the Federal Reserve to effect final settlement. So, what
                                                                   happens if the Fed's systems crash?

                                                                   This is no esoteric question. It happened in 2021. The
                                                                   problem was chalked up to an "operational error" that
                                                                   affected Fedwire, Fed ACH and the National Settlement
                                                                   System. With those systems down for several hours,
                                                                   many  FIs  turned  to  The  Clearing  House  to  move
                                                                   payments.

                                                                   It's worth noting that the Fed almost never goes down.
                                                                   As the website GetBalance.com noted in a post on the
                                                                   outage, the uptime for Fed ACH is 99.99 percent, which
                                                                   means it's offline for no more than 1 minute and 26
                                                                   seconds per day. The Clearing House operates an ACH
                                                                   service called EPN, a wire transfer system known as
                                                                   CHIPS, and a real-time payment network known as
                                                                   RTP. (TCH provides backend processing for person-to-

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