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Insights and Expertise




        systems compounded by siloed customer data that hinder       that matches or surpasses fintech and large bank of-
        banks from creating a holistic view of their customer        ferings.
        relationships.                                             • Automating and accelerating loan processing:
                                                                     Streamline application intake, decisioning and ap-
        The absence of a modernized data infrastructure and real-    provals through integrated Know Your Customer
        time analytics causes operational hurdles that slow down     (KYC), Know Your Business (KYB) and credit scoring
        processing and frustrate business owners.                    solutions.

        It is critical for banks to move away from traditional     • Leveraging data insights: High-quality, unified data
        manual approaches for loan decisioning. Identity profiles    enhances both the speed and accuracy of lending de-
        for small business customers are multi-faceted, so looking   cisions, providing a more holistic view of applicants.
        beyond traditional data sources to form a 360-degree view   • Optimizing portfolio performance: Automated
        of small business identity becomes a critical factor for     portfolio monitoring enables banks to track SMB loan
        streamlining a successful SMB lending program.               performance, proactively identify potential risks and
                                                                     reduce default rates.
        Leveraging AI-driven risk models enables banks to better
        evaluate risk, detect fraud and speed up decision-making.  Amid rising uncertainty, small businesses continue to
                                                                show resilience. Ultimately, SMB customers will choose
        By embracing an integrated approach to data analytics   to partner with banks that provide the tools and services
        and insights, banks can expand their SMB customer base   needed to maintain their operations and foster growth. It's
        without taking unnecessary risks. AI-powered models     imperative that banks equip themselves with modern loan
        can provide a more accurate assessment of borrower      origination capabilities that meet their current and future
        creditworthiness while boosting operational efficiencies.   customers' financing needs.
        Expanding Lending Opportunities                         Will Tumulty serves as CEO of Rapid Finance, a Bethesda, Md.-based
                                                                fintech and provider of working capital to small businesses in the
        Frequently, loan applications do not meet a bank's internal   United States. Contact him via LinkedIn at linkedin.com/in/will-tumul-
        lending criteria, and banks are unable to find a financing   ty-15a6462.
        offer for these small businesses. As a result, banks tend to
        miss out on an additional revenue stream in the form of
        non-interest income.
                                                                   Payments is our Business
        This is avoidable through partnering with an established
        funding network, which allows banks to provide                 • Expert Witness Consulting Testimony
        additional lending options while enhancing their valuable
        customer relationships.                                        • Experience in Criminal & Civil cases
                                                                       • Payment Facilitation
        Instead of turning away SMB borrowers who fall outside         • RFP services
        existing credit requirements, banks' applicants are            • Integrated Payments
        referred to an external funding network to receive the
        financial  support  they  seek  while  the  bank  generates    • Least Cost Routing
        referral income.                                               • Card Network Rules
                                                                       • Payment Gateways
        As an example, banks ranging from $1 billion to $5             • Processor Selection
        billion in assets can realize an additional 8 percent to
        20 percent in non-interest revenue annually. Integrating       • 'Hard to Place Merchants'
        with an established funding network allows banks to
        further expand their SMB financing offers allowing SMB     Let us demonstrate how our our Experience
        borrowers access to alternative financing options without        and Knowledge can work for you!
        losing them to competitors.
                                                                Napa Payments and Consulting
        Other key considerations for banks adopting data-driven
        lending strategies
                                                                         (707)601-7656
        In addition to a trusted network of alternative funders,
        banks can also implement modernized SMB lending         kenm@napapaymentsandconsulting.com
        solutions. Banks should ensure their technology
        investments support the following capabilities:         napapaymentsandconsulting.com
           • Enhancing competitiveness: Provide SMB borrow-
             ers with seamless, fully digital lending experience
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