The Green Sheet Online Edition
April 28, 2008 • Issue 08:04:02
Cut out the transaction fat
Heaven for merchant level salespeople (MLSs) is a service that sells itself. According to the makers of Slim CD, which provides merchants with credit, debit, check, electronic benefits transfer (EBT) and gift card processing, the software is an automatic sell because of its quick start-up time and ease of use.
Slim CD has just released the latest version of Slim CD Pro and Slim CD Enterprise Edition products. The applications combine desktop software that runs on IBM-compatible personal computers and a virtual terminal/hosted shopping cart interface that works on any type of computer.
This means "any merchant can start processing within five minutes of contacting Slim CD to download the software," said Sami Slim, President and Chief Executive Officer at Slim CD Inc.
For merchants, user friendliness in a product or service is paramount. The same can be said for MLSs trying to close that deal.
Slim CD, an Online Commerce Corp. subsidiary, claims that software setup consists of installing the software, then typing in a user name and password. No tutorials are necessary and no manuals need to be studied. Once merchants sign up for Slim CD, retail clerks and cashiers can be trained on the software and able to accept transactions within minutes - a powerful benefit for MLSs trying to sell the service.
A merchant can be set up on the software any time day or night, according to Slim CD. Once the account is configured, merchants can start processing transactions immediately. Optional hardware attachments are also available for card-swiped and PIN-based debit transactions.
Slim CD offers 24 hour technical support for its sales reps. The company does not charge for pre-incident support and boasts that the people manning the help desk are the actual professionals who designed the software.
On the Slim CD Web site, MLSs can manage clients by setting up payment gateway accounts, where merchant information can be updated and reports on merchants can be generated.
Once merchants are set up with credit card processing, MLSs can generate new revenue streams with valued added services through Slim CD such as a gift card program or check acceptance.
With a few clicks in the processing profile of a given merchant's portfolio, those services can be turned on for the merchant.
Also, through the online portfolio manager, MLSs can keep a watchful eye on their merchants' activities anytime, anywhere - from the office, from home, from a laptop on the front passenger seat of your car.
Furthermore, Slim CD allows reps to set the risk level they are willing to undertake with individual merchants, blocking transactions based on faulty address verification service codes or card verification value 2 responses.
Slim CD supports processing through First Data Corp., NOVA Information Systems, Total Systems Services Inc., Global Payments Inc., Chase Paymentech Solutions LLC, Heartland Payment Systems, Fifth Third Bank and RBS Lynk.
Slim CD Inc.
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