Bryony Benfield of Journo Research, journoresearch.org, reached out to us, thinking that as part of maintaining good rapport, payments professionals might want to alert their merchant customers to the following PayPal scams directed at merchants selling on the platform:
Unlike unsolicited emails that lead you to a fake PayPal site, these scam methods involve actually engaging with you on the real PayPal platform. If you sell items online, then you're the target audience for these scams.
The scammer wants you to ship the product and provide the tracking number before you get paid and if you do, the fraudulent buyer gets the item and disappears without paying.
To avoid these scams, as well as those directed at consumers, Benfield advised to never send money outside PayPal if you transacted on the website; always use your own shipping method; only ship to the address on the Transaction Details page; only deal with verified buyers and sellers; be wary of email links and attachments; get a good antivirus software; and only contact PayPal using the number listed on its website.
In your day-to-day interactions with your merchant base and prospects, what approaches have you found to be most effective for building rapport? Is offering advice on current business trends and problems useful?
Please let us know your thoughts on this and other issues of interest to the payments community at greensheet@greensheet.com.
The Green Sheet Inc. is now a proud affiliate of Bankcard Life, a premier community that provides industry-leading training and resources for payment professionals. Click here for more information.
Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.
Prev Next
