The Green Sheet Online Edition

November 26, 2018 • Issue 18:11:02

New Products

End-to-end POS, store management for retailers

Product: Harbortouch Checkout
Company: Harbortouch

Harbortouch, a national POS systems and merchant services provider, has launched Harbortouch Checkout, a solution that combines payment acceptance with a full set of business management functions. Company representatives said the solution includes free retail software and hardware and supports a range of industries, including clothing and sporting goods stores, florists, office supply stores, auto mechanics and parts stores and electronics dealers.

"Harbortouch Checkout provides a robust feature set with a very user-friendly experience, perfectly balancing functionality with ease of use," stated Nate Hirshberg, assistant vice president of marketing at Shift4 Payments LLC, parent company of Harbortouch. "It really hits the sweet spot for most retail businesses."

Hirshberg said all types of merchants use Harbortouch Checkout to run their businesses and no longer have to worry about updates or upgrades, because the subscription service comes with free on-site installation and provisioning, as well as continuous updates and 24/7 support.

POS hardware, software bundle

Hirshberg pointed out other advantages of the Harbortouch Checkout suite of solutions, stating that its commercial-grade hardware package is designed for high-traffic, industrial use. Unlike consumer-based tablet POS offerings, Harbortouch Checkout is ruggedized for retail environments and not dependent on Internet connectivity. It includes the following components:

• Elite 3 POS System: The POS bundle includes a POS terminal with widescreen customer display and intuitive tablet interface, a 2-D barcode scanner, cash drawer, receipt printer, keyboard, and optional digital scale.
• EMV (Europay, Mastercard and Visa) PIN pad: The payment card reading peripheral supports contact and contactless EMV cards and mobile wallets.
• Cloud-based management system: A simplified, intuitive user interface includes support for multilocation merchants.
• Comprehensive support: After receiving onsite installation with customization services and inventory database provisioning, merchants receive continuous 24/7 phone and online support.

Secure access, remote management

Harbortouch Checkout provides a dashboard on its Lighthouse portal, where merchants can securely access and employ advanced reporting tools to efficiently manage all aspects of their operations. The suite of retail management solutions includes:

• Remote reporting: Merchants can use the secure Lighthouse portal to access processing reports, as well as sales and employee reports online.
• Inventory tracking: Merchants can monitor inventory levels remotely on the online portal and receive notifications pertaining to depleting stock levels.
• Customer management: Merchants can peruse customer buying histories to identify and reward frequent customers. A customer database provides email addresses and phone numbers for targeted marketing campaigns.
• Employee management: Merchants can manage employee databases and monitor transactions for each employee.
• Employee shift scheduling: Merchants can schedule employee shifts and track hours worked using the system's built-in time clock.
• Flexible discounting: Merchants can schedule and automate discounts to occur on specified dates and times.

All-in-one retail POS solution

Hirshberg acknowledged that choosing a retail POS system can be a complicated process most merchants do not take lightly. That's why Harbortouch designed Harbortouch Checkout to be a reliable, affordable software solution for most retail business types, he said.

"Harbortouch has been in the POS business for many years, so merchants can expect to find the features and functions they need to run a successful retail shop," Hirshberg said. "The system is competitively priced and provides merchants with a suite of business management solutions."

The simple sign-up process makes it easy for merchants to enroll in Harbortouch Checkout, where they will find no upfront costs for hardware and software, free programming assistance and free onsite installation, Hirshberg noted. These benefits, combined with continuous 24/7 service and support, makes it easy for merchants of all types to upgrade their retail POS systems, he added.

Website: www.harbortouch.com Contact: iso@harbortouch.com

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