GS Logo
The Green Sheet, Inc

Please Log in

A Thing
View Archives

View flipbook of this issue

Care to Share?

Table of Contents

Lead Story

Legal pot sales: a multibillion-dollar market in limbo

Patti Murphy


Industry Update

News Briefs


Consumers win big: Anti-arbitration rule overturned by Congress

Heather Petersen
National Merchants Association

Don't let card fraud spoil holiday cheer

Patti Murphy
ProScribes Inc.


Street SmartsSM:
Cash discounts: Are they right for your merchants?

Steven Feldshuh
Merchants' Choice Payment Solutions East

MATCH list update: Are your merchants sitting ducks?

Anthony Ogden

Equifax - the continued fallout

Srii Srinivasan
Chargeback Gurus

Adapt to changes step by step in 2018

Jeff Fortney
Clearent LLC

Company Profile

Chosen Payments

New Products

Modernizing AR with virtual credit card payments

Virtual Card Capture


Five way to put your best foot forward


Letter from the editors

Readers Speak

Resource Guide


A Bigger Thing

The Green Sheet Online Edition

December 11, 2017  •  Issue 17:12:01

previous next

Consumers win big: Anti-arbitration rule overturned by Congress

By Heather Petersen

Last month, the U.S. Senate made it more difficult to sue the financial industry by overturning a previous rule enacted by the Consumer Financial Protection Bureau. The rollback of the July 10, 2017, decision essentially means consumers can once again seek relief through individual arbitration cases, rather than pursuing drawn out and expensive class action lawsuits. This latest ruling is great news for consumers and financial institutions alike and represents National Merchants Association's belief that the original decision was unnecessary and would end up doing more harm than good.

Enhanced protections

When it was first passed, the anti-arbitration rule was opposed by NMA as well as the Electronic Transactions Association, the U.S. Chamber of Commerce and the Treasury Department, and was roundly considered bad for business. Furthermore, the original decision was based on a lack of credible evidence to suggest consumer protections would actually be enhanced by the enforcement of it.

In fact, the CFPB's 2015 study that led to the July decision revealed that the majority of consumers who filed arbitration disputes did far better financially than those who filed class action lawsuits. The new ruling goes a long way toward enhancing protections for consumers (and businesses, too). Conservative estimates by the CFPB showed that if the previous policy had remained in place, it had the potential to generate more than 6,000 class action lawsuits, costing businesses $2 billion to $5 billion every five years. Those estimates also included 604 additional federal class action lawsuits per year and $523 million in settlement costs, defense costs and trial attorney fees.

A true victory

The action taken by Congress is a victory for consumers and small banks across the country because the original anti-arbitration rule would have exposed thousands of consumer financial products and services providers to class action litigation if not overturned. The rise in litigation costs would have undoubtedly been passed on to consumers, either through higher prices or reduced quality of products or services.

Additionally, innovation would have been stifled and new businesses would have been discouraged from launching due to class action risk. National Merchants Association has long supported the use of arbitration because it provides higher awards more quickly. The recent reversal will prove the real victors to be consumers and merchants and not high-priced, litigation-driven attorneys.

We will always fight to preserve the rights and privileges enjoyed by customers and merchants. As a merchant advocacy group dedicated to keeping costs low everywhere, NMA commends Congress for listening to business-friendly voices and helping to safeguard the future success of customers and merchants.

Heather Petersen is the CEO of National Merchants Association, a global leader in merchant payment processing services. National Merchants Association is a true merchant advocate, working on behalf of businesses to eliminate the unnecessary and unreasonable fees associated with accepting electronic transactions. Visit ,a href='' target="blank"> or call 866-509-7199 for more information.

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

previous next

Spotlight Innovators:

North American Bancard | Simpay | USAePay | Impact Paysystems | Board Studios