GS Logo
The Green Sheet, Inc

Please Log in

A Thing
View Archives

View flipbook of this issue

Care to Share?


Table of Contents

Lead Story

Tapping into payments' training goldmine

Ann Train

News

Industry Update

News Briefs

Views

The payments family album

Dale S. Laszig
DSL Direct LLC

Finding the right high-risk referral partner

Brett Husak
Deft Payment Systems

Education

Street SmartsSM:
Finding profitability in a competitive market

Aaron Nasseh
Finical Inc.

Know your role, not every last detail

Jeff Fortney
Clearent LLC

Chargeback insurance explained

Kevin Mendizabal
Frates Insurance and Risk Management

Company Profile

PayCertify

New Products

Cloud-based platform optimizes route planning, navigation

Route Optimization Solution
Route4Me Inc.

Inspiration

Right your presentation ship

Departments

Letter from the editors

Readers Speak

Resource Guide

Datebook

A Bigger Thing

The Green Sheet Online Edition

June 26, 2017  •  Issue 17:06:02

previous next

Readers Speak

Bad apples — minority or majority?

Your cover story had me laughing out loud when, discussing CFPB and the Durbin Amendment, you quoted credibly two of the most lunatic members of Congress ‒ Maxine Waters and Elizabeth Warren. Then to further the comedic effect in the Readers Speak page, when speaking about bad ISOs, you say "illegal, deceptive practices used by a minority of bad actors."

As I'm sure you are aware the vast majority of our industry resembles used car sales. I do applaud your sincere efforts to improve our industry's image, but we have a ways to go yet. One step in the right direction might be to screen some of your article writers more carefully as I often see the "bad actors" writing articles for your publication.

Bill Hoidas, Matrix Payment Systems

Bill,

Thank you for applauding our efforts and for your thoughts on our May 22, 2017, issue's lead article, "CFPB, Durbin Amendment in the crosshairs," and Readers Speak page.

The article you mentioned quoted Rep. Maxine Waters, D-Calif., and Sen. Elizabeth Warren, D-Mass., as you noted. However, it also quoted Rep. Jeb Hansarling, R-Texas; Sen. John McCain, R-Ariz.; Sen Mike Crapo, R-Idaho; and President Donald Trump. We don't want to fan partisan flames and will continue to present a range of perspectives in articles created with the aim of helping our readers build solid careers in the dynamic payments sphere.

As for "bad actors" in our industry, the view that unscrupulous people are in the minority comes from our daily contacts with professionals working across the industry's spectrum ‒ from CEOs of leading players to sole-proprietor reps serving merchants daily. Since we have no hard data on the percentage of bad actors in the industry, our view is an opinion; yours is also an opinion.

Thanks for bringing this up, though. It's been some time since we've done an article on rooting out the industry's "bad apples"; addressing this routinely would help foster best practices, something we can all support.

Editor

What's your take?

Sound off on the good and bad in the industry we all depend on. Email us at greensheet@greensheet.com.

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

previous next

Spotlight Innovators:

North American Bancard | USAePay | Humboldt Merchant Services | Impact Paysystems | Electronic Merchant Systems