Company: Revel Systems Inc.
Revel Systems Inc. launched RevelGuard, a self-diagnostic solution that uses artificial intelligence to continuously monitor Revel's cloud-based iPad POS system and other networked devices. RevelGuard is designed to optimize performance of interconnected devices by alerting Revel Support technicians when it detects a problem.
RevelGuard continually collects information on POS devices, providing Revel Support with a snapshot of a network's current state. The solution will notify Revel Support when problems arise. These automated alerts enable technicians to diagnose and proactively resolve numerous issues, which could include printers running low on ink or paper, freezers needing temperature resets, or network connectivity loss, the company stated.
Revel's open application programming interface enables third-party companies to integrate its digital tools and cloud-based solutions with their technology. The company provides Payment Card Industry (PCI) Data Security Standard (DSS)-compliant, tailored solutions for retail, restaurant, quick service restaurants (QSRs) and enterprise-scale merchants, and recently expanded into the fuel retail vertical through a global partnership with Shell Oil Co.
Revel representatives noted that the company is committed to providing a complete complement of business tools designed to help merchants of all sizes scale, grow and improve the customer experience. They added that the following business management solutions are included in its modern, cloud-based, iPad suite:
The Revel iPad POS System supports numerous peripherals from such leading equipment manufacturers as Ingenico Group, Verifone Inc., Infinite Peripherals and ID TECH. These include POS stands, routers and Wi-Fi access points, mobile printers, barcode scanners, and cash drawers, the company stated. Compact, space-efficient printers from Epson, Star and Zebra Technologies are optimized for high-speed throughput.
Revel Systems is working with channel partners and industries, including payments industry acquirers, processors and independent software vendors, to design and deploy brandable, futureproof solutions for the increasingly interconnected payments and business communities.
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