Product: NCR Silver
Company: NCR Corp.
NCR Corp., a global technology company based in Duluth, Ga., created NCR Silver, a comprehensive, cloud-based POS and business management solution that works on Apple iOS 8 and iOS 9 mobile devices and NCR's Android-based Silver Register POS system. Retail merchants can use the subscription service to manage their operations and POS ecosystems; the NCR Silver Pro Restaurant Edition is designed for restaurateurs, the company stated.
The NCR Silver subscription service includes 24/7 live customer support, optional Silver Concierge services, continuous software updates, integrated loyalty, email marketing and a range of business management functions, including real-time inventory updates, NCR noted. The processor-neutral app works with most major U.S. processors; it is preloaded on NCR Silver registers and available for download at the Apple App Store.
The company pointed out that NCR Silver provides a single, comprehensive hub that enables merchants to manage their businesses from anywhere. NCR Silver technology tools can help single stores and multilocation franchises modernize operations and enhance the customer experience.
Merchants can access data stored in the cloud on connected devices without the need to maintain data centers or keep servers in their stores. Stores and restaurants interact with the cloud for credit card processing, POS synching and back office functions.
NCR pointed out the following additional features of its NCR Silver subscription service:
NCR Silver Concierge services enable busy entrepreneurs to outsource operational and business management functions and receive higher levels of support while providing customers with a continuous shopping experience across multiple devices and channels, according to the company. It also provides enhanced services such as back-office set up, monthly menu maintenance and hardware support to merchants who opt in to premium support. Silver Concierge agents help merchants configure and customize their systems by setting up inventory records, employee information, tax codes, pricing and menu items.
Silver Console, an additional add-on service formerly known as CimpleBox, provides a secure dashboard with advanced reporting and business management features, including an integrated calendar, enhanced sales intelligence, employee management tools and automated forecasting, the company stated.
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