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Table of Contents

Lead Story

Mobile leads 2014 payments parade

News

Industry Update

Pulse network sues Visa over debit card policies

Bebe breach a reminder of security vulnerabilities

NSA unleashes Nifi for commercial, government use

Cyber Week winners and losers

Features

Relationships are integral to rapid growth

Global travelers shifting to mobile

Views

Merchant life cycle marketing in acquiring

Marc Abbey
First Annapolis Consulting

Payments? Nah, we're a tech company

Todd Ablowitz
Double Diamond Group LLC

Education

Street SmartsSM:
Spreading the word: Marketing tactics for the MLS

Tom Waters and Ben Abel
Bank Associates Merchant Services

Mastering the original merchant 'app'

Dale S. Laszig
DSL Direct LLC

The ISO calendar: Don't set and forget your ISO agreement

Adam Atlas
Attorney at Law

RDC and improved FI risk management

Company Profile

Chosen Payments

New Products

Fully integrated POS inside custom mobile apps

CardFlight SDK
CardFlight

Easy, interactive online menu

Online Ordering
EasyWay Ordering

Inspiration

Don't let broken resolutions shut you down

Departments

Readers Speak: Talent for addressing issues of substance

Boost Your Biz: Customer marketing bolsters bottom line

Resource Guide

Datebook

A Bigger Thing

The Green Sheet Online Edition

December 22, 2014  •  Issue 14:12:02

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Readers Speak: Talent for addressing issues of substance

I want to thank you again for giving me the opportunity to be one of the resources for Ann Train's article, "Have you weatherproofed your ISO?" Over the years, I have been interviewed by dozens of writers about various issues. Ann and I spent about an hour on the phone, and she did a fantastic job with the article. She is a real talent. I know that your readers will benefit from the numerous issues that she addressed in her article.

I have spoken at numerous industry conventions. My programs are different than most attorneys who stand up and recite the law … boring! Instead, my programs focus on how to protect your company and how to spot the problems of employees and managers. I utilize real-life stories to illustrate how to implement the policies and take action.

If you ever want to conduct a best practices HR seminar or "How to Weatherproof your ISO from Employment Storms" at one of your conventions, I would be honored to speak. I would also appreciate your suggesting me to any other group that might need someone to speak in this area. At this point, I have represented clients in at least 55 percent of the SIC codes in over 40 states.

And by the way, the redesign of The Green Sheet is spectacular.

Robert J. Bekken Esq., Serve First Solutions Inc.

Robert,

Thank you for taking the time to appreciate our Senior Staff Writer Ann Train for the quality of her work and pointing out that readers can benefit from exploring the issues addressed in her most recent article, "Have you weatherproofed your ISO?" published Dec. 10, 2014, in issue 14:12:01.

We also appreciate that you took the time to be interviewed for the article and look forward to contacting you in the future when we are working on stories focused on your areas of expertise. We rely on knowledgeable professionals such as yourself not only to provide informed perspectives for articles we write, but also to pen articles for our Education and Views sections that help provide content that truly helps the industry's feet on the street develop in their careers. If you or others reading this are interested in contributing articles, please contact Laura McHale Holland at laura [at] greensheet.com.

Editor

What do you want to see happen in the coming year?

As 2014 comes to a close, we'd like to know what plans you have for your business in the new year, what issues concern you the most, what your greatest goals are, how you think you and your colleagues can thrive in an industry full of disruption like never before, and what we can do in terms of providing the best resource possible to aid in your professional success. Please send your questions and comments to greensheet@greensheet.com.

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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Spotlight Innovators:

North American Bancard | USAePay | Impact Paysystems | Electronic Merchant Systems | Board Studios