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Table of Contents

Lead Story

Getting a bead on mobile merchants


Industry Update

Latest interchange increases - waving a red flag?

And the breach goes on

Durbin Amendment regs delayed temporarily

Durbin Amendment draws opposition

Ingenico gaining slice of U.S. market


The experiences of an entrepreneur

Ken Musante
Eureka Payments LLC

Research Rundown

The future of mobile payments

Selling Prepaid

Prepaid in brief

The secret to selling gift card programs

Metabank's cautionary tale


ACH finds volume in consumer apps

Patti Murphy
The Takoma Group

What a bank core processor means to you

Brandes Elitch
CrossCheck Inc.

Circumvent cyber theft through education

Tony Griffith
Integration Specialist


Street SmartsSM:
Spring cleaning the ISO house

Bill Pirtle
MPCT Publishing Co.

Smart phones, dumb habits

Dale S. Laszig
Castles Technology Co. Ltd.

Memorable ISO legal catastrophes

Adam Atlas
Attorney at Law

Old fraud schemes resurfacing?

Nicholas Cucci
Network Merchants Inc.

Company Profile

MagTek Inc.

New Products

An RDC solution for the Apple Mac

RDC Select for Panini I:Deal

Drive compliance with a PCI dashboard

Panoptic Security Inc.


Pause before you walk the tradeshow floor


10 Years ago in
The Green Sheet


Resource Guide



2011 Calendar of events

A Bigger Thing

The Green Sheet Online Edition

April 25, 2011  •  Issue 11:04:02

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New Products

Drive compliance with a PCI dashboard

Product: MyPCIDashboard

Online Payment Card Industry (PCI) Data Security Standard (DSS) compliance solutions provider Panoptic Security Inc. recently launched MyPCIDashboard, an interactive, real-time PCI and risk management dashboard for ISOs, merchant level salespeople (MLSs), processors and banks. Using key performance indicators and real-time business intelligence data, the dashboard guides users through all phases of merchant PCI compliance.

"We start at a B2B level relationship," said Leslie Norris, Executive Vice President of Panoptic. "I think some of the other providers look at a merchant level relationship that happens between them, and the ISO is merely bringing merchants into the equation, which we all know is not a healthy way to manage PCI compliance, because these ISOs have a huge responsibility on them and a potential huge cost factor that can be placed on them."

More troubling, she said, is that many ISOs lack the tools necessary to manage a PCI compliance program. "We provide an online custom dashboard that enables our customers to manage instantly all of the things that are taking place in their PCI compliance program," Norris said. "When you empower the ISO with better tools to communicate directly with their own merchants, supplemented by communications from us," compliance is easier to achieve.

Four quadrants

Panoptic's dashboard is structured around four quadrants geared toward delivery of real-time dynamic data, metrics at a glance and actionable information, whether delving deeper into data or performing outreach efforts based on collected data.

Quadrant one, compliance and validation, evaluates the entire portfolio, measuring compliance milestones for each merchant. "You can literally see by milestone where every merchant is in relationship to the compliance process, either as a group or type of groups," Norris said, adding that groups can be segmented by geography, POS system type or specific agents.

Quadrant two, merchant progress, provides tactical information. "We preload all of their accounts in advance," Norris said. "You've got these tactical progress metrics you can look at to see how well they're doing through the process, and at any time you can reach in, snag a search and filter group, and you can dynamically communicate with them on the spot. You can either do it yourself as a customer or you can tell us you'd rather have us doing it and your account manager basically monitors your population through the system."

As part of portfolio management in quadrant three, ISOs can manage outbound communications to individuals or merchant groups with preloaded templates for email, phone or direct mail that are triggered automatically as merchants progress through each stage of compliance.

The fourth quadrant allows users to download real-time, formal, industry-required reports based on payment brands, processor-specific items or customized information determined by ISO preference. Norris said ISOs can click on a payment brand to generate a payment brand report in the proper format and with the most current information.

The SAQ simplified

To expedite completion of the Self-Assessment Questionnaire (SAQ), Panoptic maintains a library of equipment templates. "We actually go in and take the variables on the SAQs that would fit that customer's merchants, and we pre-populate based on the terminal connectivity type and the system that merchant is using," Norris said. "Based on your selection of how you're processing, we have just a handful of pre-SAQ questions to make sure that you haven't reconfigured your system."

Norris said the dashboard typically pre-populates anywhere from 75 to 90 percent of the SAQ answers based on how the terminals are connected and system type, which not only improves the accuracy of answers, but reduces completion time for most merchants.

Panoptic Security Inc.


Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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