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Table of Contents

Lead Story

Tough love in compliance and breach liability

News

Industry Update

Visa consolidates, restructures

Cabbies roll with VeriFone terminals

Negotiating the wireless security minefield

SPVA broadens membership base with global players

Features

AgenTalkSM:
Esteban Marin

MWAA raises the conference bar year by year

Embry enters payment hall of fame

ControlScan extends involvement with ETA

Selling Prepaid

Prepaid in brief

Financial storm perfect for prepaid?

Keeping patients sticky

Triumphs and travails of kiosk deployments

Views

Community counts

Biff Matthews
CardWare International

Consumers love rewards, why don't sales reps?

Lori Breitzke
VeriFone

Education

Street SmartsSM:
The proper approach to MLS hunting

Jon Perry and Vanessa Lang
888QuikRate.com

Seven reasons to avoid exclusivity

Adam Atlas
Attorney at Law

A case for case histories

Nancy Drexler
SignaPay Ltd.

The MLS opportunity

Christian Murray
Global eTelecom Inc.

Call reluctance: Diagnose it and treat it

Jeff Fortney
Clearent LLC

Digging into PCI:
Part 1 - Securing the network

Tim Cranny
Panoptic Security Inc.

Company Profile

First National Merchant Solutions

New Products

Advertise for free processing

UpClick
UpClick

Purchasing made easy and secure

codeOne
M-CodeOne

Inspiration

As in work, so in life

Departments

Forum

Resource Guide

Datebook

A Bigger Thing

The Green Sheet Online Edition

August 10, 2009  •  Issue 09:08:01

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Inspiration

As in work, so in life

How we spend our days is, of course, how we spend our lives.
Annie Dillard

Many facets of life are within your control. If you're like most people, you surround yourself with possessions to ease your burdens, bring you joy or express your unique taste and style. But the framework within which everything - both tangible and abstract - operates is time. Time is uncontrollable, but the course of your life and how you make every moment count is completely in your control.

What if you were able to see into the future and found out that you were going to die in two weeks? How do you think you might react? Would such knowledge motivate you or fill you with a sense of dread? With such a short time left, what would you do in those few precious days?

If you truly thought about how finite life is, would you learn to live in the moment and squeeze every drop of life out of each encounter, no matter how routine? Do you think relationships would matter more to you? And if so, what would that mean for the people in your life?

It is difficult to speculate on the hypothetical, but in a practical sense there are two ways to go: You could fall into a depression and count the hours and minutes until your time is up - or you might be inspired to dash off and take that dream vacation or perhaps reconnect with old friends or distant relatives. You may decide to be philanthropic and devote your time and financial resources to a worthy cause.

But how does this relate to you as a payment professional? What could you do to leave a legacy to others in your professional sphere?

Two weeks notice

When merchant level salespeople (MLSs) give two weeks notice on the job, it's nothing like facing death, but it is a life change. Imagine you have given notice and are leaving your present employer on good terms. How should you spend your last days with the company, the one that has helped you learn and grow into an exceptional employee, salesperson and leader?

Would you be generous to your co-workers or would you distance yourself from them as your last day neared? What sort of parting message do you want to leave? To end your tenure on a positive note, here are some things you could do to give back to your colleagues:

No more procrastination

On the personal side, don't ever be afraid to share your feelings, make amends where needed and reconnect with those you've lost touch with. If you knew you had a short time left on this earth, would you sweat the little things? Would you waste time with grudges and trivialities?

Maybe you have shied away from doing things that seem extravagant, or perhaps you've always put things off because you're too busy working. But what price can you put on seminal experiences? Are a few more dollars in the bank worth sacrificing things that could bring new meaning to your life and deepen relationships with those you care about?

You know better than anyone else what you want to experience before you die. Give yourself permission to pursue those goals now.

The trick is to accept the truth of mortality without becoming morbid - to remember that today will never come again, so it should be spent wisely.

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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North American Bancard | USAePay | Super G Capital LLC | Humboldt Merchant Services | Impact Paysystems | Electronic Merchant Systems