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Table of Contents

Lead Story

The legal blitz: Time to regroup

News

Industry Update

Payment trends for 2009

Rainy day ISOs

Panini gives back

Red Flag mayday

Goliath beaten with gavel

Features

Q&A with the ETA

Views

Be a payment security architect

Scott Henry
VeriFone

Give ACH a chance

Biff Matthews
Cardware International

Education

Street SmartsSM:
A closer you'll become

Jason Felts
Advanced Merchant Services

Avoid those third-party blues

Ken Musante
Humboldt Merchant Services

Spot-on PCI programs

Tim Cranny
Panoptic Security Inc.

R-E-S-P-E-C-T

Jeff Fortney
Clearent LLC

Ten keys to superior employee selection

Curt Hensley
CSH Consulting

Get rewarded with loyalty

Christian Murray
Global eTelecom Inc.

Company Profile

Vision Payment Solutions LLC

New Products

Simply dynamic POS software

TransactionX
Company: 1stTransaction Corp.

No-cost processing for government agencies

Federal Payments
ACH Direct Inc.

Inspiration

United we stand

Departments

Forum

Resource Guide

Datebook

A Bigger Thing

The Green Sheet Online Edition

November 10, 2008  •  Issue 08:11:01

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Ten keys to superior employee selection

By Curt Hensley

To expand substantially, ISOs need a continual stream of talented individuals joining their organizations. Based on eight years of bringing such talent to growing ISOs, I am going to share the 10 issues that are most important in the interview process.

Determining a job applicant's fit for not only the position you have open but also your company's culture is an indispensable task. The more you know about a given candidate, the better equipped you will be to weigh how likely it is the person can become a productive member of your team.

That's why getting to know what candidates are looking for is just as critical as their professional qualifications. Here are 10 crucial points you should investigate for each candidate before making an employment offer. All 10 are critical; they are not listed in a particular order.

There are few things more important to consistently hiring the right people for your growing merchant services company than solid feedback based upon a well-executed interview. Making certain you have the bases covered with these 10 critical items gives you a great head start at becoming a world-class organization.

Curt Hensley is the founder, Chief Executive Officer and President of CSH Consulting, a recruiting firm exclusively focused on the payments industry. He and his leadership team have over 50 years of combined experience recruiting in the merchant acquiring arena. They have placed over 1,200 payments industry professionals since their inception eight years ago. Contact Curt at 480-315-8800 or curth@cshconsulting.com.

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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Spotlight Innovators:

North American Bancard | USAePay | Super G Capital LLC | Humboldt Merchant Services | Impact Paysystems | Electronic Merchant Systems