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vices, and effective sales approaches, as well as meet
potential new colleagues and partners. Also, join indus-
try associations and community organizations, attend
Seeking advice for 2020 meetings and lend hand.
3. Get educated. Focus on your ongoing education by
had a pretty good year overall in 2019, but I didn't reading The Green Sheet and other industry publications,
quite reach my income goals in spite of being more tuning into the Merchant Sales Podcast, attend webi-
focused and action oriented than ever before. If you nars, trainings offered by your ISO, as well as educa-
I could give me just one piece of advice on what to do tional programs offered by Bankcard Life, the Electronic
differently in 2020, what would it be? Transactions Association, Field Guide Enterprises and
Rex Moreau other organizations dedicated to the advancement of the
Merchant Level Salesperson industry's feet on the street.
Rex,
Here's hoping you take your business to new heights in
Not knowing anything about your target market, 2020, reach your income goals and have newfound insights
partners, industry and product knowledge, and current to share with others in the field at this time next year.
business and sales practices, it would be impossible to
offer one salient piece of advice. I can, however, suggest Editor
the following: What's your goal?
1. Get support. Find a knowledgeable mentor or col-
league who can help you assess your current situation, How did your business do in 2019? What's your primary
set new goals and check in with you regularly to see goal for 2020, and what steps are you going to take to attain
what's going well and where you need to make adjust- it? Will you be doing something different this year? If so,
ments. Also, join the MLS Forum, which you can access what will that be? If not, what have you been doing right
via the Forums tab at www.greensheet.com. that has contributed to your positive results? Let us know
at greensheet@greensheet.com. And please share your news
2. Get involved. Attend industry tradeshows to learn at press@greensheet.com.
about current industry trends, new products and ser-

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